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Luxair


1,042 reviews
Headquarters: Aeroport de Luxembourg, Luxembourg City L-2987 Luxembourg 011 352 24 56 42 42 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,042 Reviews from our TripAdvisor Community

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1,042 reviews from our community

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Showing 162: English reviews
1 review
1 helpful vote
Reviewed 4 days ago
NEW

5th September... fligh canceled... I discovered when I arrived at the airport... bad luck... however the reasons of my disappointment is different. I was rebook on a different flight (Lufthansa). When I asked to be granted access to the Luxair lounge, this was refused. Reason was that Lufthansa had no agreement with Luxair. I explained that my Luxair flight was...

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Europe Economy Luxembourg - Munich

Helpful?
1 Thank NicMunich
Exeter, United Kingdom
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 5 days ago
NEW

On time, with hold baggage included in the price as well as a drink and a snack. In Luxembourg, my luggage came out at record speed.

Europe Economy London - Luxembourg
Helpful?
Thank Ric4
Luxembourg City, Luxembourg
Level 4 Contributor
36 reviews
12 helpful votes
Reviewed 6 days ago
NEW

I always look for destinations where I can use Luxair. Its my country airline and I feel safer with luxair than with any other airline.The service has always been good.I always get my pillow for the back.

Europe Economy Luxembourg - Copenhagen
Helpful?
Thank marie j
Level 3 Contributor
19 reviews
2 helpful votes
Reviewed 6 days ago
NEW
via mobile

On my way to a business meeting I had been looking forward to. 1 1/2 hours early at the airport, was told at the check-in counter, my flight was 25 minutes delayed, which it also stated on my boarding pass. When I arrived at the gate, according to the time on my boarding pass, the plane had left. It turned...

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Europe Economy Luxembourg - Copenhagen

Helpful?
Thank Pernille H
Liverpool, United Kingdom
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed 1 week ago via mobile

In spite of my trepidation at the sight of a propeller plane, I needn’t have worried. A great experience from the initial boarding of the plane for the short flight to Luxembourg. The plane cabin was a little bit squeaky and creaky which was mildly irritating. The flight attendants were very prompt to offer drinks & snacks, there was also...

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Europe Economy Paris - Luxembourg

Helpful?
Thank baggybreeches
Luxembourg City, Luxembourg
Level 4 Contributor
47 reviews
24 helpful votes
Reviewed 1 week ago via mobile

Nice clean plane, excellent/professional/caring staff, pilot informing and explaning us about any delay, good cremant. We enjoyed our flight very much

Europe Economy Malaga - Luxembourg
Helpful?
Thank Carine C
Luxembourg
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 1 week ago

In the past, this airline honored its name by being a true "Lux"urious company. The deterioration in their meal offer, perfectly represents the slide down of the company as a whole: they passed from full meals to snacks, then from snacks to gourmet sandwiches, from gourmet to standard sandwiches and now from standard to disgusting sandwiches. What's next? Luxembourg has...

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Europe Economy Barcelona - Luxembourg

Helpful?
Thank CM A
Level 2 Contributor
7 reviews
6 helpful votes
Reviewed 2 weeks ago via mobile

EUR 405 flight Luxembourg - Catania going and back. The way back was cancelled and initially replaced by another flight at a completely different time (with only an email communication) and eventually replaced by a Lufthansa flight at a similar time. The baggage was lost. In the meantime the service was poor, without any information provided about the baggage. The...

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Europe Economy Catania - Luxembourg

Helpful?
Thank LorenzodaGraz
London, United Kingdom
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 3 weeks ago

My 4th holiday trip with Luxair and superb again. Gift before boarding and one for each child. More gifts for children in flight. Lovely 3 course meal with hot, cold drinks and wine. As usual tea, coffee and liqueurs after. In flight music via earphones and film clips on drop-down screens. Flight included special offer on indoor parking at the...

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Europe Economy Luxembourg - Palma de Mallorca

Helpful?
Thank marls577
Luxembourg
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed 5 weeks ago

When you are a resident in Luxembourg, you naturally choose to fly with Luxair, because it is our national flight company and provides quality workplaces for our people. But of course if the quality of service to the customers, and the flights, weren’t of the standard you expect, you wouldn’t opt to fly with them, would you? I must say...

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Europe Economy Luxembourg - London

Helpful?
Thank Allezdis
See travel tips for airlines
“pre-book seats to insure you're sitting together”
markmH6018SU, 7 Jul 2018 | Read review
“Luxembourg to Lisbon on a Boing 737 series 700”
K7714UTmanuelp, 6 Jul 2018 | Read review
“Always book my seats 24 hours before the flight”
K7714UTmanuelp, 14 Jun 2018 | Read review
“In-flight service is impeccable. Check in Online even if you have a reserved seat and this is the return leg of your journey.”
HighPockets1960, 3 Jun 2018 | Read review
“Arriving at Luxembourg airport from the highway, do not underestimate the traffic jam to reach the terminal !”
bernardg878, 22 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Luxair
The flag carrier of Luxembourg, Luxair (LG) is headquartered at Luxembourg Findel Airport (LUX). The airline has a fleet of 18 aircrafts. These include two Boeing 737-700, four Boeing 737-800, eleven Bombardier Dash 8 Q400 and one Bombardier CRJ700 planes with Economy Class and Business Class cabins. Business Class passengers have access to priority check-in counters, lounges at several airports, and fast-track security and passport control at select airports. In addition to providing charter services, Luxair has scheduled passenger flights to about 60 destinations in Europe and Africa.

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