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Malaysia Airlines


2,147 Reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, Subang Jaya 47200 Malaysia +60-1-300-88-3000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,147 Reviews from our TripAdvisor Community

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2,147 reviews from our community

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Showing 1,708: English reviews
Tokyo, Japan
Level Contributor
44 reviews
4 helpful votes
Reviewed today
NEW

Guests can pre-order meals. Good services. Unfortunately most of the. Notice is either beef or chicken. Only 1 fish main dish. Would be good to have more sea food meals. We usually prefer to have slightly light main dish in air crafts considering the arrival time into Kuala Lumpur city which is in the late afternoon. Soon after arrival would...

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Southeast Asia Business Class Tokyo - Kuala Lumpur

Helpful?
Thank Aiko A
Leicester, United Kingdom
Level Contributor
79 reviews
22 helpful votes
Reviewed today
NEW
via mobile

I had a return flight from Heathrow to KL in March. We had an hour delay both ways with no explanation which was annoying. We flew on an airbus a380 and were quite near the back of the plane, the food was pretty uninspired and bland, they had also run out of one of the choices by the time they...

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International Economy London - Kuala Lumpur

Helpful?
Thank Puppet_mongoose
Chichester, United Kingdom
Level Contributor
228 reviews
109 helpful votes
Reviewed today
NEW

We love flying with Malaysia airlines,And always choose this airline when flying to KL, then on to Penang, then a week later to Lankawi. The flight crew are fantastic, and take good care of you all. You get free food and drinks too, and that is a big plus for us. Give them a go and you will not be...

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International Economy London - Kuala Lumpur

Helpful?
Thank omega132857
Patan (Lalitpur), Nepal
Level Contributor
19 reviews
1 helpful vote
Reviewed today
NEW

Food was ok but the cabin crew were very friendly. They took great care of our comfort. Would travel by Malaysian airlines again.

Southeast Asia Economy Kathmandu - Kuala Lumpur
Helpful?
Thank pratikjoshi448
Bangkok, Thailand
Level Contributor
15 reviews
2 helpful votes
Reviewed today
NEW

Good service on board; however, cabin crews seem not very knowledgeable about food allergy because normal bread was added to my GFML (and that meal was on business class). And the snacks - peanuts & ice cream served on board mentioned on the bag that they are manufactured on equipment that processes other tree nuts, soybean, broad bean, cereals containing...

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Southeast Asia Economy Bangkok - Tawau Division

Helpful?
Thank Berry_Ranger
London, United Kingdom
Level Contributor
3 reviews
Reviewed today
NEW

Very friendly and helpful fight attendants. I had a slight problem on checking in as one of the two seats my travel agent had booked for us had been randomly reallocated elsewhere but the air hostess worked hard to get the seat reassigned to the original booking. The flight was pretty punctual and comfortable with good leg room and seat...

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International Economy London - Kuala Lumpur

Helpful?
Thank Naomi B
Singapore, Singapore
Level Contributor
21 reviews
10 helpful votes
Reviewed today
NEW

MAS was very kind and understanding to replace me another air ticket for the next day to fly off. I would like to thank the organisation to relief my anxiety. Surely will travel MAS again.

International Economy Singapore - Auckland
Helpful?
Thank helenyee312
Sandringham, Australia
Level Contributor
59 reviews
36 helpful votes
Reviewed today
NEW

Full flight at this time of year is always going to be less than perfect, but after previous experience I had expected more, as last year the 6 flights i had taken with MH where all pretty good. well not only has their software upgrades been less than a success, so is their inflight service. After experiencing SQ flights earlier...

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International Economy Melbourne - Penang

Helpful?
Thank Imkennedy
Geneva, Switzerland
Level Contributor
41 reviews
16 helpful votes
Reviewed today
NEW

It's a nice domestic airline. The multimedia service is available even for flights of 1 hour of duration. There was only complementary snacks served, nothing more. The quality of the snacks was average. The flight personal were also good. The flight itself was very comfortable.

Domestic Economy Kuala Lumpur - Langkawi
Helpful?
Thank João C
Felixstowe, United Kingdom
Level Contributor
54 reviews
27 helpful votes
Reviewed today
NEW

With the previous knowledge of Malaysia Airlines I was at first a little concerned but have to say that the flight was very good and the crew made you feel welcome onboard. Nothing to worry about. Entertainment was good with a variety of films, TV comedies or music to sit back and enjoy. Food was very well presented as well.

International Economy London - Kuala Lumpur
Helpful?
Thank Tony D
See travel tips for airlines
“Book early”
aikoa2013, 27 Jun 2017 | Read review
“If you have food allergy, please always double check the package and ask about everything that you are not sure about food on board.”
Berry_Ranger, 27 Jun 2017 | Read review
“Alway reconfirm going and coming back flight”
helenyee312, 27 Jun 2017 | Read review
“Try to be on the second level at the back ..... It is quiet as this level is mostly business class but the economy seats are good”
tonyd312, 27 Jun 2017 | Read review
“Watch for the promo-fare”
Punna92, 26 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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