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Maya Island Air


108 reviews
Headquarters: PO Box 458, Belize City Belize 011 501 223-1140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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108 Reviews from our TripAdvisor Community

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108 reviews from our community

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Showing 99: English reviews
Level 4 Contributor
20 reviews
3 helpful votes
Reviewed 2 weeks ago

We really enjoyed using Maya Air. The staff is very friendly. We traveled from Placencia to San Pedro. They have a nice air conditioned room in the airport while you wait. I got to sit in the front as the co pilot which is an experience in itself. The views are incredible. The aircraft felt safe and was clean. But...

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Domestic Economy Placencia - San Pedro

Helpful?
Thank Amanda B
Houston, Texas
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 3 weeks ago

We weren't sure who or what time to book our puddle jumper from Belize City to San Pedro and ended up going with the Maya Island Air Bargain Hopper flight an *hour* after our flight from Houston, TX was set to arrive. The airline recommends that you book your flight 3 hours after your international flight to allow for delayed...

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Domestic Economy Belize City - San Pedro

Helpful?
Thank Julie L
Royse City, Texas
Level 5 Contributor
81 reviews
25 helpful votes
Reviewed 3 weeks ago

Our return flight to Belize City was moved up at our request due to worsening weather in Placencia. From a 2:30 flight to 12:30. It was not a problem for them. Changing schedules was fairly easy, a few phone calls, a few paper shuffles at the terminal and it was done. However, the staff seemed put off or too busy...

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Domestic Economy Placencia - Belize City

Helpful?
Thank Brad H
2 reviews
1 helpful vote
Reviewed 4 weeks ago

Thought I would give an update on my situation. After 40 days, I have received my refund. 40 days of being told over email that my refund has been processed and then being told so and so isn't in the office to process my refund. It wasn't until I posted a review on their facebook page about this that I...

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Domestic Economy Corozal - San Pedro

Helpful?
1 Thank Kyle S
2 reviews
1 helpful vote
Reviewed June 8, 2018

I had a flight coming back to Belize on the 21st of April that I had to wait over 4 hours past when I was supposed to take off. When my group got to the airport for our return flight at 11:30am we were informed that our flight had a delay, we understood and when we inquired on the status,...

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Domestic Economy San Pedro - Corozal

Helpful?
Thank Kyle S
Dallas, Texas
Level 2 Contributor
3 reviews
2 helpful votes
Reviewed May 29, 2018 via mobile

We took the Maya Airline flight to San Pedro & back to Belize City for our vacation. The planes were very clean & roomy and it was a very smooth flight both ways. The baggage handlers at the San Pedro airport were great! Very friendly & helpful with our bags. One of them even helped us with contacting our resort...

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Domestic Economy Belize City - San Pedro

Helpful?
Thank Shaymac1414
Canyon Lake, Texas
Level 5 Contributor
63 reviews
22 helpful votes
Reviewed May 24, 2018

Nice little airline. Plane seats about 15, no frills for a short 15 minute flight to San Pedro. About 2800 ft. above water, nice views.

Domestic Economy Belize City - San Pedro
Helpful?
Thank Rongret
Work
Level 5 Contributor
91 reviews
24 helpful votes
Reviewed May 21, 2018 via mobile

We like Tropic Air and Maya Island but we found Maya’s prices better on this trip. Our 1st flight was in the afternoon and the plane was pretty warm. Last flight was in the morning and much more comfortable

Domestic Economy Belize City - San Pedro
Helpful?
1 Thank Jesse B
Ocala, Florida
Level 5 Contributor
79 reviews
48 helpful votes
Reviewed April 24, 2018 via mobile

Well run local airline and all went well. Bags handled well and all arrived safely both ways. Pleasant helpful staff! We didn't even pay untill we arrived at the airport but reservations made by our resort. Thanks

Domestic Economy Belize City - Dangriga
Helpful?
Thank coralreefer17
Edmonton, Canada
Level 6 Contributor
120 reviews
30 helpful votes
Reviewed April 12, 2018

We flew both ways on maya airlines and the flights were reasonable price, scenic and 20 minutes. The service, flight and staff were great. Book no cancelations rate and get reasonable ticket price.

Domestic Economy San Pedro - Belize City
Helpful?
1 Thank Bozocea
See travel tips for airlines
“Bargain Hopper is cheap and there isn't an advantage to paying more as far as I can tell.”
U1143HEjuliel, 22 Jun 2018 | Read review
“Listen close to what they have to say in broken English or creole.”
C7227MKbradh, 18 Jun 2018 | Read review
“Use Tropic Air”
T4224YBkyles, 13 Jun 2018 | Read review
“Book well ahead and get a better rate”
Bozocea, 12 Apr 2018 | Read review
“The planes seem to run late. Our flight to and from Corozal were delayed.”
CltTraveler28214, 9 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Maya Island Air
Based in Belize City, Maya Island Air (MY) operates from a hub at base is the Philip S. W. Goldson International Airport (BZE). The carrier, which is also known as Maya Airways, flies to a dozen destinations in Belize, Guatemala, Mexico and Honduras. Its fleet consists of 13 aircraft: Three Britten-Norman BN2A Islander, one Cessna 182S, seven Cessna 208B Caravan and one ATR 72. The airline also offers tours of the Blue Hole and Lamanai, as well as charter flights.
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