We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

MIAT Mongolian Airlines

154 reviews
Headquarters: MIAT building Buyant-Ukhaa 45, Ulaanbaatar 210134 Mongolia 011 976 11 32 2144 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

154 Reviews from our TripAdvisor Community

Write a Review

154 reviews from our community

Filter reviews by popular destinations:
All reviews Ulaanbaatar Moscow Hong Kong Berlin Tokyo Beijing Seoul Frankfurt Bangkok
Traveller rating
  • (66)
  • (0)
  • (11)
  • (0)
  • (47)
  • (13)
  • (12)
  • (2)
  • (2)
  • More
  • More
Showing 77: English reviews
Ulaanbaatar, Mongolia
Level 4 Contributor
21 reviews
15 helpful votes
Reviewed 4 days ago

My daughter and I had booked a long trip from New Delhi to Ulaanbaatar, via Hong Kong, an a 12 hour layover became a 24 hour layover. While the first leg of the flight till HK is a code share flight and operated by Cathay Pacific, the second leg was operated by MIAT. Although the airlines handled it relatively well...

Asia Economy New Delhi - Ulaanbaatar

Thank transkript
Kathmandu, Nepal
Level 3 Contributor
4 reviews
2 helpful votes
Reviewed 6 days ago
via mobile

Mongolian Airlines (MIAT) often gets somewhat of a bad reputation. It's true that it is a low budget carrier, that means you don't have a lot of extras on the flight, but I found it friendly, well organised, and good value. This seating was a little bit uncomfortable because there was very little space, but the food was good. People...

Asia Economy Seoul - Ulaanbaatar

Thank bluehorizons2015
Level 4 Contributor
17 reviews
5 helpful votes
Reviewed 1 week ago
via mobile

Stuff's are very helpful and kind food quality is quite high. One of my favorite airline. Pilots are very experienced. Always feel safe.Thankyou so much Miat.

Asia Economy Hong Kong - Ulaanbaatar
Thank NaraaN6
Las Vegas, Nevada
Level 6 Contributor
718 reviews
123 helpful votes
Reviewed 4 weeks ago via mobile

The plane was a 737-800, in good condition. Seats were comfortable. Staff were very friendly and polite. They served a good meal. Before landing they served a pizza that was very good. Baggage upon arrival arrived fast. I would highly recommend the airline.

Asia Economy Tokyo - Ulaanbaatar
1 Thank wolf3728
2 reviews
5 helpful votes
Reviewed August 1, 2018

Arrived 3 hours earlier ( 6 am) to the airport to find out the flight was delay ( from screen infos) . As i had to be in Berlin that same day, i asked for more infos. The only thing all agents presents could say is " wait". No english speaker from that company. we waited 5 hours without any...

International Economy Ulaanbaatar - Berlin

2 Thank MarionC1898
Jakarta, Indonesia
2 reviews
2 helpful votes
Reviewed July 4, 2018 via mobile

My friend’s luggage was not arriving with her. Her luggage arrived in the next day. When we told this happened to our guide in UB she said it’s normal, often happens. Not only her baggege left in Beijing but some passengers as well. In general, flight are fun and on time.

Asia Economy Beijing - Ulaanbaatar
1 Thank ErykahBlack
Hong Kong, China
Level 6 Contributor
205 reviews
59 helpful votes
Reviewed June 15, 2018

Cathay Dragon was on this flight, but this was MIAT's flight. Did not advance online check in but still got decent seats. Standard seats ok, no screen just like low cost carriers. Food was ok for a under 4hrs flight.

Asia Economy Hong Kong - Ulaanbaatar
1 Thank Sam W
Beijing, China
1 review
3 helpful votes
Reviewed June 12, 2018

I had a bad experience and I didn't even fly MIAT airlines. I missed my flight to Ulaanbaatar, Mongolia from Beijing at 1:40am in the morning, as I arrived and there were no staff from MIAT airlines to a) help with check-in, or b) direct me to get onto the next flight or get reimbursed for the flight. Not one...

Asia Economy Beijing - Ulaanbaatar

3 Thank fierybluelotus
Mangalore, India
Level 2 Contributor
7 reviews
6 helpful votes
Reviewed May 21, 2018

Nice clean aircraft, good service. The food was good too with an option of chicken or beef for non vegetarians

Asia Economy Hong Kong - Ulaanbaatar
Thank Harish0959
Brisbane, Australia
Level 6 Contributor
93 reviews
17 helpful votes
Reviewed May 17, 2018

A very short flight of just over 2 hours. Cold snack served, totally forgettable, no entertainment, nothing in English

North Asia Economy Ulaanbaatar - Beijing
1 Thank Ph0enix2014
See travel tips for airlines
“Arrive at ULN early. The airport is dead at night. Make sure they give you telephone numbers to call if you have baggage issues.”
transkript, 20 Sep 2018 | Read review
“If flying during daylight, ask for the wi Dow seat”
Ph0enix2014, 17 May 2018 | Read review
“bring your own entertainment”
cheetpo, 16 Jan 2018 | Read review
“Allow a bit of extra time in Hong Kong, as the MIAT terminal is a little distance from check-in..”
Dino23theBay, 10 Jan 2018 | Read review
“I will do it again.”
TravellerQQQ, 4 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About MIAT Mongolian Airlines
The country's national airline, MIAT Mongolian Airlines (OM) is headquartered in the capital city of Ulaanbaatar and operates from a hub at Chinggis Khaan International Airport (ULN). Scheduled passenger service is available to about 10 destinations, including points in China, Germany, Hong Kong, Japan, Russia and South Korea. Charter flights are also available to other destinations. MIAT Mongolian Airlines also has codeshare agreements with Aeroflot (SU) and Korean Air (KE). Its fleet of five aircraft includes three Boeing 737-800 and two Boeing 767-300ER planes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

107 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (107)
Food and Drink (19)
Our fleet (1)
Onboard Feature (9)
Seat (5)
Cabin (4)
Airport (23)
View from Window (13)
Other (33)