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MIAT Mongolian Airlines


161 reviews
Headquarters: MIAT building Buyant-Ukhaa 45, Ulaanbaatar 210134 Mongolia 011 976 11 32 2144 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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161 Reviews from our TripAdvisor Community

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161 reviews from our community

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Showing 81: English reviews
London, United Kingdom
Level 6 Contributor
246 reviews
77 helpful votes
Reviewed 5 days ago
NEW

Not many flights out of Ulaanbaatar so there is not much choice. I choose Mongolia Airlines because they have the experience of flying in extreme weathers. Functional

Date of travel: October 2018
Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank Bob M
Barcelona, Spain
Level 4 Contributor
21 reviews
3 helpful votes
Reviewed 1 week ago via mobile

I flew Mongolian airlines not really knowing much about them and came Home impressed,I thought the service was outstanding nothing was a problem.I picked row 4 just behind the business class as I was told the seats are close together but in my row I had plenty of space more leg room.Both my flights were on time I would most...

Date of travel: November 2018
More 
Asia Economy Hong Kong - Ulaanbaatar

Helpful?
Thank michaelhT8010MC
Level 3 Contributor
21 reviews
8 helpful votes
Reviewed 1 week ago

I enjoyed my flights with MIAT more than any flight with a bigger airline. For starters, the seat size and legroom were very generous - while other airlines seem keen to trade passenger comfort for more seats, MIAT’s happy to remain generous with their space. Also, both of my flights were virtually empty and there was an empty middle seat...

Date of travel: October 2018
More 
Asia Economy Tokyo - Ulaanbaatar

Helpful?
Thank turtlesarecool
Level 3 Contributor
12 reviews
Reviewed 3 weeks ago

Round trip Beijing - Ulan Bataar. Non-descript average airline in terms of service and friendliness. Return flight was delayed 3 hours but there may have been good reason. We didn't understand the announcements. Chinggis Khan International Airport is small and dated with limited food options so it was not an ideal place to hang out for three hours.

Date of travel: August 2018
Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank carlc256
Ulaanbaatar, Mongolia
Level 4 Contributor
21 reviews
15 helpful votes
Reviewed September 20, 2018

My daughter and I had booked a long trip from New Delhi to Ulaanbaatar, via Hong Kong, an a 12 hour layover became a 24 hour layover. While the first leg of the flight till HK is a code share flight and operated by Cathay Pacific, the second leg was operated by MIAT. Although the airlines handled it relatively well...

Date of travel: August 2018
More 
Asia Economy New Delhi - Ulaanbaatar

Helpful?
Thank transkript
Kathmandu, Nepal
Level 3 Contributor
4 reviews
3 helpful votes
Reviewed September 18, 2018 via mobile

Mongolian Airlines (MIAT) often gets somewhat of a bad reputation. It's true that it is a low budget carrier, that means you don't have a lot of extras on the flight, but I found it friendly, well organised, and good value. This seating was a little bit uncomfortable because there was very little space, but the food was good. People...

Date of travel: September 2018
More 
Asia Economy Seoul - Ulaanbaatar

Helpful?
1 Thank bluehorizons2015
Tokyo, Japan
Level 4 Contributor
18 reviews
5 helpful votes
Reviewed September 17, 2018 via mobile

Stuff's are very helpful and kind food quality is quite high. One of my favorite airline. Pilots are very experienced. Always feel safe.Thankyou so much Miat.

Date of travel: June 2018
Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank NaraaN6
Las Vegas, Nevada
Level 6 Contributor
801 reviews
138 helpful votes
Reviewed August 21, 2018 via mobile

The plane was a 737-800, in good condition. Seats were comfortable. Staff were very friendly and polite. They served a good meal. Before landing they served a pizza that was very good. Baggage upon arrival arrived fast. I would highly recommend the airline.

Date of travel: August 2018
Asia Economy Tokyo - Ulaanbaatar
Helpful?
1 Thank wolf3728
2 reviews
5 helpful votes
Reviewed August 1, 2018

Arrived 3 hours earlier ( 6 am) to the airport to find out the flight was delay ( from screen infos) . As i had to be in Berlin that same day, i asked for more infos. The only thing all agents presents could say is " wait". No english speaker from that company. we waited 5 hours without any...

Date of travel: July 2018
More 
International Economy Ulaanbaatar - Berlin

Helpful?
2 Thank MarionC1898
Jakarta, Indonesia
2 reviews
2 helpful votes
Reviewed July 4, 2018 via mobile

My friend’s luggage was not arriving with her. Her luggage arrived in the next day. When we told this happened to our guide in UB she said it’s normal, often happens. Not only her baggege left in Beijing but some passengers as well. In general, flight are fun and on time.

Date of travel: June 2018
Asia Economy Beijing - Ulaanbaatar
Helpful?
1 Thank ErykahBlack
See travel tips for airlines
“Arrive at ULN early. The airport is dead at night. Make sure they give you telephone numbers to call if you have baggage issues.”
transkript, 20 Sep 2018 | Read review
“If flying during daylight, ask for the wi Dow seat”
Ph0enix2014, 17 May 2018 | Read review
“bring your own entertainment”
cheetpo, 16 Jan 2018 | Read review
“Allow a bit of extra time in Hong Kong, as the MIAT terminal is a little distance from check-in..”
Dino23theBay, 10 Jan 2018 | Read review
“I will do it again.”
TravellerQQQ, 4 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About MIAT Mongolian Airlines
The country's national airline, MIAT Mongolian Airlines (OM) is headquartered in the capital city of Ulaanbaatar and operates from a hub at Chinggis Khaan International Airport (ULN). Scheduled passenger service is available to about 10 destinations, including points in China, Germany, Hong Kong, Japan, Russia and South Korea. Charter flights are also available to other destinations. MIAT Mongolian Airlines also has codeshare agreements with Aeroflot (SU) and Korean Air (KE). Its fleet of five aircraft includes three Boeing 737-800 and two Boeing 767-300ER planes.
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