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Orient Thai Airlines


37 reviews
Headquarters: 222 Room No. 4322 B Vibhavadi Rangsit Road Sanambin, Bangkok 10210 Thailand 011 66 222941001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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37 Reviews from our TripAdvisor Community

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37 reviews from our community

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Showing 10: English reviews
Auckland, New Zealand
Level 4 Contributor
26 reviews
11 helpful votes
Reviewed September 4, 2018 via mobile

I enjoyed my 4 flights from Auckland to Bangkok, Bangkok to Sri Lanka, back to Bangkok and finally home to Auckland. Staff were so lovely and helpful, economy seating was comfortable enough and food was good airplane food.

International Economy Auckland - Bangkok
Helpful?
Thank leanneb840
Noida, India
Level 2 Contributor
5 reviews
Reviewed July 24, 2018 via mobile

Our agent had checked us in online so it was a hassle free experience at the airport Everything went smoothly and we boarded after a slight delay The staff onboard was very polite and efficient. Seats were fairly comfortable... though the aircraft was a bit old and somewhat wornout Food was piping hot... (we had the Hindu meals...) and tasted...

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Southeast Asia Economy New Delhi - Bangkok

Helpful?
Thank ankalkak
Level 2 Contributor
5 reviews
Reviewed July 9, 2018 via mobile

One of the best airlines in terms of value for money and service. Attentive staff, comfy seats and a surprising amount of leg room considering the price.

International Economy London - Bangkok
Helpful?
Thank Genevieve O
Newport Pagnell, United Kingdom
Level 5 Contributor
83 reviews
19 helpful votes
Reviewed February 5, 2018 via mobile

I flew to and from Heathrow- Bangkok on a holiday visit in order to play golf on several excellent courses in Thailand. The flights were both on time and the service provided by the Thai aircraft staff and ground staff was excellent. As I had outsize luggage with my golf clubs accompanying me I was able to utilise the Thai...

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International Economy London - Bangkok

Helpful?
Thank martyp636
Eindhoven
Level 5 Contributor
32 reviews
8 helpful votes
Reviewed September 4, 2017 via mobile

Very good airline. Friendly crew and reasonable prices. Flight includes a drink and snack. Very nice interior of the plane. Very safe too.

Domestic Economy Bangkok - Surat Thani
Helpful?
Thank cees v
San Diego, California
1 review
Reviewed June 11, 2017

I thought the airline was pretty good, on time, great customer service. The food was actually very good and inflight entertainment helped the long flight.

International Economy Chicago - Hong Kong
Helpful?
Thank felicegoddard
Bangkok, Thailand
Level 3 Contributor
13 reviews
7 helpful votes
Reviewed October 17, 2016

This is a small airline that have few flights to Phuket and HongKong but the service is good but only in some periods is operating

Domestic Economy Bangkok - Phuket
Helpful?
Thank MaxiMaxi_13
Hong Kong
Level 6 Contributor
152 reviews
451 helpful votes
Reviewed September 6, 2016

I was nervous to say the least when i booked this airline based on reviews but they are completely unwarranted. this airline is totally awesome. the service- the smiles, you are really made to feel welcomed on board. great price. strongly recommend

International Economy London - Bangkok
Helpful?
1 Thank KaspXhotels
Melbourne, Australia
Level 4 Contributor
36 reviews
14 helpful votes
Reviewed August 22, 2016 via mobile

Flew out of Heathrow to Bangkok A380. Thank you but the food is difficult to eat. First meal leaving in the pm was lunch. I had the Thai menu. I didn't eat the pork but did eat the salad it sat on. Beef curry with rice. Some sort of reaction. My face went very red. My husband thought it was...

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International Economy London - Melbourne

Helpful?
Thank JanSmith07
Melbourne, Australia
Level 6 Contributor
97 reviews
36 helpful votes
Reviewed May 16, 2016

I have used this airline twice and will never again. Both flights the plane was not pre-cooled prior to passengers boarding. For 30 mins in a Hot plane prior to the Air Con is unacceptable in my opinion. Then the plane was so old that no featured worked on it. Only Positive I can give is that it was dirt...

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Domestic Economy Phuket - Bangkok

Helpful?
Thank MyThailandHoliday
See travel tips for airlines
“No Air Con on a Hot Thailand runway...”
MyThailandHoliday, 16 May 2016 | Read review
“紫色のブランケットは2枚確保してください。”
mikim141, 13 Jul 2018 | Read review
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About Orient Thai Airlines
Bangkok-based Orient Thai Airlines (OX) operates from a hub at Don Mueang International Airport (DMK). In addition to DMK, Orient Thai Airlines flies scheduled passenger flights to and from Phuket International Airport (HKT), Bangkok's Suvarnabhumi Airport (BKK) and Hong Kong International Airport (HKG). Charter flights operate to seven destinations in China, Indonesia, Japan, Myanmar and South Korea. The airline's fleet of 17 aircraft consists of six Boeing 737-300, two Boeing 737-400, one Boeing 747-300, four Boeing 747-400, four Boeing 767-300 and two Boeing 767-300ER.
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