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Qantas


13,481 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia 011 61 13 13 13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,481 Reviews from our TripAdvisor Community

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13,481 reviews from our community

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Showing 12,706: English reviews
Brisbane, Australia
Level 6 Contributor
906 reviews
264 helpful votes
Reviewed today
NEW

We began our flight from Brisbane to catch the direct flight from Sydney to Dallas/Fort Worth. Checkin and boarding were very smooth, even security and immigration at both ends was fast and efficient. The food on the flight was really just normal airline food, though we enjoyed that fact the flight attendants kept coming through offering water and fresh fruit...

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International Economy Sydney - Dallas

Helpful?
Thank Mon55
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Ourimbah, Australia
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed today
NEW

Having flown with numerous airlines over the past 10 years including Singapore, Emirates, Qatar, British Airways, Air Canada, KLM, Iberia,and Icelandic Air, Qantas ranks right up there for customer service, passenger comfort, reliability quality of food and in-flight entertainment. Our flight from New York to L A then onto Sydney was superb firstly on the Dreamliner then A380 L A...

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International Economy New York City - Sydney

Helpful?
Thank GregandSharonMac
Kristiansund, Norway
Level 4 Contributor
28 reviews
5 helpful votes
Reviewed today
NEW

Nice to fly with quantas. Remarkable safety video and service. I just can safely recommend this airline.

Domestic Economy Alice Springs - Sydney
Review collected in partnership with Sky-tours

Helpful?
Thank Strietzels
Melbourne, Australia
Level 6 Contributor
105 reviews
27 helpful votes
Reviewed today
NEW
via mobile

So flying home this time We left almost an hour late due to a thunderstorm. I’m all for safety and rather fly safe so good call. Got wifi but this flight didn’t have the option to utilise the entertainment app. I wanted to watch the end of the movie I missed the end to on my way up from Melbourne....

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Domestic Economy Brisbane - Melbourne

Helpful?
Thank Jacinoz
Melbourne, Australia
Level 6 Contributor
105 reviews
27 helpful votes
Reviewed today
NEW
via mobile

So new aircraft. Awesome Downloaded entertainment app. Movies to choose from? AWESOME!!! Wifi. I was live. Seat. I’m 192 cm. Your headrest causes more pain and discomfort for me every time. Only short people are entitled to comfort? Leg room was tight but I made it. Great flight Movie. Why have movies longer than the flight? So frustrating So out...

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Domestic Economy Melbourne - Brisbane

Helpful?
Thank Jacinoz
port macqurie,australia
Level 5 Contributor
80 reviews
37 helpful votes
Reviewed today
NEW

My 87 year old mother and I flew economy and we paid for 2 seats for her so she could stretch out over this looooong flight. Her armrest wouldn't stay up, thereby rendering the whole idea and money spent useless. They didn't get our vegetarian meals right (Vegetarian does NOT mean Vegan!) on both legs AND the return journey. My...

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International Economy Sydney - London

Helpful?
Thank frankettey
Melbourne, Australia
Level 5 Contributor
52 reviews
8 helpful votes
Reviewed yesterday
NEW

First flight on the Dreamliner. Seats were very comfortable, plenty of room and storage. Toilets were always clean, the meals and snacks were excellent. No matter what when you travel, the QF flight attendants are first class. It makes the flight home so much better when everything you say is understood and willing to help you with no tip required...

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International Business Class Los Angeles - Melbourne

Helpful?
Thank William T
Melbourne, Australia
Level 3 Contributor
25 reviews
1 helpful vote
Reviewed yesterday
NEW

There was no offer of a follow up on drink after the main meal for passengers seated on the right side of the aircraft. The air stewards were too busy collecting trays and moved quickly down the rows of seats. We thought they might return to serve drink to us but it did not happen. In the end we just...

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International Economy Hong Kong - Melbourne

Helpful?
Thank TSLeong
Level 5 Contributor
60 reviews
7 helpful votes
Reviewed yesterday
NEW

I know economy can be cheap but Qantas made cheap nasty. I understand from Qantas staff that this flight is always full so obviously Qantas do not need to try hard. Food was less than average. Entertainment ordinary. Staff were not engaged and seemed to think they were above it all. Thankfully the passengers were quite nice

International Economy Sydney - Johannesburg
Helpful?
1 Thank Jill M
Newcastle, Australia
Level 5 Contributor
84 reviews
24 helpful votes
Reviewed yesterday
NEW

We seem to be always disappointed with Qantas International .Last year it was to Los Angeles , this year to Christchurch New Zealand . Legroom is quite poor to other airlines, Entertainment was pathetic, hardly any new movies. Food was poor and boring, sorry Qantas you really need to lift your game as we flew back to Sydney on Emirates...

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Trans-Tasman Economy Sydney - Christchurch

Helpful?
Thank dazzlindazzer
See travel tips for airlines
“Pre Book your seat to ensure you get to sit with your fellow traveller”
GregandSharonMac, 17 Oct 2018 | Read review
“Book premium economy or above”
frankettey, 17 Oct 2018 | Read review
“Know the seat configuration and where the baby bassinets are located”
williamtV4717NE, 16 Oct 2018 | Read review
“Check for the best seats when booking.”
923janetted, 15 Oct 2018 | Read review
“No advice to offer.”
HowardB1287, 15 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.

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