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Qantas


14,170 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia 011 61 13 13 13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14,170 Reviews from our TripAdvisor Community

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14,170 reviews from our community

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Showing 13,363: English reviews
Mackay, Australia
Level 4 Contributor
26 reviews
11 helpful votes
Reviewed yesterday
NEW

I think I have flown my last flight with this tin can operation, delays delays delays. What more can I say but, PATHETIC.

Date of travel: December 2018
Domestic Economy Townsville - Mackay
Helpful?
2 Thank soslar
Phuket, Thailand
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Brilliant staff, comfortable seat, good food, great in-flight entertainment, went out of their way to make sure we had a great time flying on my friend's 30th birthday which was just lovely!

Date of travel: November 2018
International Economy Sydney - Phuket
Helpful?
Thank NadiaA3242
Horsham, Australia
Level 6 Contributor
242 reviews
65 helpful votes
Reviewed yesterday
NEW
via mobile

I might of been only doing a quick flight today between Sydney and Melbourne but it is always with the ‘Red Kangaroo’. Only today I wish I didn’t have ‘checked luggage and I could of go on an earlier flight - not to worry. This year I took the Dreamliner Perth - London and for a long haul flight it...

Date of travel: December 2018
More 
Domestic Economy Sydney - Melbourne

Helpful?
1 Thank ZaraIam
Devonport, Australia
Level 6 Contributor
117 reviews
47 helpful votes
Reviewed yesterday
NEW

Never have any issues when flying with Qantas, staff are always friendly, caring and attentive, on board and at the airport. Its a small plane so legroom for some might be tight...My flight was delayed and they kept everyone informed of what was happening, and forward planning to bus us to Launceston if plane couldn't land Devonport. They always do...

Date of travel: October 2018
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Domestic Economy Devonport - Melbourne

Helpful?
Thank Kez S
Canberra, Australia
Level 5 Contributor
77 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

We were in the A380 upper deck economy, the seats have good leg room and the cabin is comfortable. There are only around 30 seats on the upper deck and they were not all filled. The flight attendents are always pleasant and are there to help. Would recommend this flight.

Date of travel: December 2018
International Economy Dallas - Sydney
Helpful?
1 Thank marang50
1 review
1 helpful vote
Reviewed yesterday
NEW

I booked a full business class ticket for my 2 year old son and I to Australia on Qantas.com to visit family. The first part of the flight from Newark to San Francisco was scheduled for 3pm however due to engine issues, we were advised every 20 minutes there would be further delays until we boarded at finally at 6pm....

Date of travel: November 2018
More 
International Business Class New York City - Melbourne

Helpful?
1 Thank AKGlobalTraveller
Gauteng, South Africa
Level 5 Contributor
57 reviews
9 helpful votes
Reviewed yesterday
NEW

Awesome service from Rob at sales desk in Perth. We arrived in Perth after a 12 hr delay in Mauritius. We missed our previous flights after having changed the flights due to the delay. Arrived in Perth at 9.30 pm on Friday 14 Dec. Rushed to domestic, hoping to find seats on the red eye to Brisbane and Rob made...

Date of travel: December 2018
More 
Domestic Economy Perth - Brisbane

Helpful?
Thank Sakiwi04
Melbourne, Australia
Level 4 Contributor
32 reviews
16 helpful votes
Reviewed 2 days ago
NEW

I flew from London to Singapore and then onwards to Melbourne on QF2 and QF36 respecivley. This review features the first leg of the journey to Singapore. On this flight on was seated in the smaller upper deck with very attentive crews. Shortly after takeoff from LHR the crew handed out menus and landing cards for Singapore. Then came around...

Date of travel: October 2018
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International Economy London - Singapore

Helpful?
1 Thank neddlesb
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Berowra Heights, Australia
Level 6 Contributor
283 reviews
106 helpful votes
Reviewed 2 days ago
NEW
via mobile

What a magnificent experience from check-in to arrival. The service on board was excellent. The staff were very attentive and professional.

Date of travel: May 2018
International First Class Sydney - Dallas
Helpful?
Thank Thommo178
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Melbourne, Australia
Level 4 Contributor
32 reviews
16 helpful votes
Reviewed 2 days ago
NEW

I was flying this flight the day after my birthday for a birthday trip. I was flying in economy on this flight and as the manager was going around to hand out landing cards she wished me a happy birthday. We asked her if it would be possible to see the cockpit when we arrived in Singapore and she didnt...

Date of travel: May 2018
More 
International Economy Melbourne - Singapore

Helpful?
Thank neddlesb
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See travel tips for airlines
“QF2/Qf36or38 from LHR to MEL instead of QF10”
neddlesb, 14 Dec 2018 | Read review
“Just give it a go.”
maxg115, 13 Dec 2018 | Read review
“Fly Qantas if you must - but there are better options out there”
egbert1000, 13 Dec 2018 | Read review
“Don't get the last seats at the back”
175PaulW175, 12 Dec 2018 | Read review
“A380 or the A330 are better business class seats.”
anthonysF5409TY, 12 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.

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