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Qantas


9,925 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,925 Reviews from our TripAdvisor Community

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9,925 reviews from our community

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Showing 9,291: English reviews
Sydney, Australia
Level 6 Contributor
114 reviews
55 helpful votes
Reviewed today
NEW
via mobile

The flight from Sydney to Osaka is about 10 hours. My family of four had a block of four seats in the middle section of the A330. The flight was fine. Good service throughout. The meals were reasonable and it was nice the little touches like ice cream and lots of offers of water runs. I watched three movies and...

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International Economy Sydney - Osaka

Helpful?
Thank Geoff K
Alice Springs, Australia
Level 6 Contributor
79 reviews
36 helpful votes
Reviewed today
NEW

Its sad when a frequent flyer program leg ropes you to an airline and there is no other to choose from. Qantas holds many Australians hostage through its lucrative frequent flyer program. The airline also uses its historical past as a benchmark to keep its customer base Unfortunately the reality Qantas is a miserable airline driven by profits and greed...

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International Business Class Sydney - San Francisco

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Thank outbackphotographer
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Our flight was made very comfortable by the wonderful onboard crew. The food was enjoyable and the flight was smooth. We arrived in China safely and on time. We have travelled with other airlines but always go back to Qantas.

International Economy Sydney - Beijing
Helpful?
Thank Lyn G
Johannesburg, South Africa
Level 5 Contributor
61 reviews
59 helpful votes
Reviewed today
NEW

We travelled to Sydney in April to see my husband's family who are beset with illness. We paid full price for Business Class from Johannesburg to Sydney return which was a substantial sum. I specifically asked the travel agent to seat us in a section with 2 seats as the business seat configuration downstairs is 2-3-2. We have previously been...

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International Business Class Sydney - Johannesburg

Helpful?
1 Thank lnd_beale
Level 4 Contributor
44 reviews
2 helpful votes
Reviewed today
NEW

QF has a habit of being late departing. History noted from Flight Radar24.This flight was 2 hours late. In flight service were consistent fine and generous with servings; including portion serve, salad, ice cream serve after dinner, fresh fruit and lots of drink choices.

International Economy Brisbane - Singapore
Helpful?
Thank sandfly07
Swansea, United Kingdom
Level 4 Contributor
28 reviews
7 helpful votes
Reviewed yesterday
NEW

Very cramped seating! Flight attendants were unhelpful; I informed the attendant three times that my headphones were not working but she ignored my request for assistance. The entertainment options were limited and the food served was of a very poor standard. There is nothing good I can say about this airline. I had three further flights this month with Qantas;...

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International Economy London - Sydney

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Thank francis2120
Perth, Australia
Level 4 Contributor
30 reviews
20 helpful votes
Reviewed yesterday
NEW

Initially I was a little concerned that the19 hour direct flight from Perth to London would be a little too long for comfort, but I am pleased to report that I found this an effortless journey and far better than the previous Dubai or Singapore stop overs. As with everything that Qantas does, it is superbly planned and very well...

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International Business Class Perth - London

Helpful?
Thank Jeffrey E
Melbourne, Australia
Level 6 Contributor
202 reviews
89 helpful votes
Reviewed yesterday
NEW

Over the years, I could never understand the true value of an airline until I experienced Qantas for their top service, hospitality and safety. I always thought that I would go for the cheapest flights to get me from point a to b but over the last few years, having travelled across the world, not just LA- I now ensure...

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International Business Class Melbourne - Los Angeles

Helpful?
Thank Jemkh
Melbourne, Australia
Level 6 Contributor
253 reviews
192 helpful votes
Reviewed yesterday
NEW

I have been a consistent fan of Qantas, although in recent years, I tend to fly with one of the quality, full service airlines who offer the best deals. Qantas tends to be one of the more expensive airlines, unless you manage to snap up one of their special fares that they offer from time to time. This flight started...

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International Economy Melbourne - Tokyo

Helpful?
Thank Aussie-Traveller3121
Bundaberg
Level 6 Contributor
247 reviews
67 helpful votes
Reviewed yesterday
NEW

Matched only (just) by Korean Airlines, Qantas is the best airline I have flown. Clean, comfortable, good service, good food, good entertainment and clean toilets, the flying kangaroo is the best airline overall. Sadly, they have priced themselves out of my budget and so now I try to fly affiliates if I can't afford them up front. Even as a...

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International Economy Singapore - Brisbane

Helpful?
Thank Mandy L
See travel tips for airlines
“Make sure that you have the correctly allocated seats”
lnd_beale, 23 Apr 2018 | Read review
“If practical I will not fly this airline again and would not offer any tips to any other prospective passenger”
francis2120, 22 Apr 2018 | Read review
“No Tips, just sit back and relax and enough the Qantas service”
433jeffreye, 22 Apr 2018 | Read review
“Check partner airlines as you might be able to claim your points and status too!”
Jemkh, 22 Apr 2018 | Read review
“It was a very enjoyable flight. The only problem was the movie I was watching still had 10 minutes to go when we landed so I missed the end”
mickbaker53, 22 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.
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