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Qatar Airways

Headquarters: Qatar Airways Tower Airport Road, Doha Qatar

Overview

4.04.0 of 5 bubbles37,295 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom4.0 of 5 bubbles
Seat comfort4.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)4.0 of 5 bubbles
Onboard Experience4.0 of 5 bubbles
Customer service4.0 of 5 bubbles
Value for money4.0 of 5 bubbles
Cleanliness4.5 of 5 bubbles
Check-in and boarding4.0 of 5 bubbles
Food and beverage4.0 of 5 bubbles
About Qatar Airways
Airline Alliance
oneworld

Airline Summary

Qatar Airways (QR) is the flag carrier of Qatar and a member of the oneworld alliance. From its hub at Hamad International Airport (DOH), the airline flies to about 145 destinations spread across all six inhabited continents. Qatar Airways' fleet features planes with two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Both Business Class and First Class seats can be converted into beds. For premium class passengers flying from Hamad International Airport, the airline operates the Al Mourjan Business Lounge. A second Qatar Airways lounge can be found at London Heathrow Airport (LHR).
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37,295Reviews
15,286Photos
100Tips
4.0
37,295
Excellent
18,639
Very good
7,468
Average
2,918
Poor
1,799
Terrible
6,473

Popular mentions


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TGSA 01
32 contributions
3.0 of 5 bubbles
Great airline, sour staff on the flight
Bangkok - DohaInternational
Very excited to fly again on an A380, my favorite aircraft. Check-in was nice and friendly, loved the lounge and staff there too! Got on board, and things changed. While the male crew were nice and looked happy, the female staff were mostly sour, a smile probably would have cracked their pretty faces. That on a very easy flight from BKK to DOH! Did not appreciate when the crew put my meal on my tray while I was at the bar. When I returned, the food was stone cold. I discussed that with the excellent purser, me wondering why staff looked that unhappy. After that, the staff were sickly sweet. I decided to spend most of the time at the bar, I had a nicer time there. Shame, but the next flight on Qatar was again excellent. One thing I also did not like? Swiss chocolate from Laederach, a company I boycott due to their anti LGBTQ+ stance!
Date of travel: February 2025
5.0 of 5 bubbles
Legroom
5.0 of 5 bubbles
Seat comfort
4.0 of 5 bubbles
In-flight Entertainment
2.0 of 5 bubbles
Customer service
4.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
4.0 of 5 bubbles
Food and Beverage
Written February 8, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

daniel wu
5 contributions
2.0 of 5 bubbles
Stay away from Qatar
Doha - SingaporeInternational
My airline booking reference is SW5XAX and my ticket number 157-9595218777. The incident occurred during my flight Qatar Airways QR948 from Doha to Singapore, where a tall caucasian male flight attendant rudely told me to return to my seat 25D. My issues are as follows: 1) I was not the only passenger who stood up when the plane parked at the gate safely. I could also see the front-row economy passengers were all up and removing their luggage from the overhead compartment. 2) As I only had a haversack bag, I could move forward quickly towards the exit towards the male Caucasian flight attendant. 3) When I walked near him, he touched my body and told me rudely to return to my seat. His action humiliated me, as everyone in the cabin could hear his uncalled-for behavior. I am a frequent traveler with Cathay Pacific and Singapore Airlines. Having traveled frequently, I was never told rudely by a flight attendant to return to my seat. More importantly, this male Caucasian flight attendant (who wears glasses and his name Lxxxx) should not have touched me to signal me to return to my seat. Any physical contact, under such circumstances, was unnecessary. Lastly, unlike the flight QR4 from London to Doha, the supervisor came to my 30D seat to extend her welcome as I'm a Privilege Club Gold member. The female supervisor later returned to check on me when she noticed that I had not finished my meal. For flight QR948 from Doha to Singapore, there was no warm welcome from any members of the crew. I thought this was a standard operating procedure for all Oneworld Alliance airlines. A disappointing Qatar passenger.
Date of travel: February 2025
4.0 of 5 bubbles
Legroom
3.0 of 5 bubbles
Seat comfort
3.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
2.0 of 5 bubbles
Value for money
2.0 of 5 bubbles
Cleanliness
2.0 of 5 bubbles
Check-in and boarding
3.0 of 5 bubbles
Food and Beverage
Written February 7, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Freedom64746656949
1 contribution
1.0 of 5 bubbles
Very bad qatarairways codeshare with indigo
Doha - MumbaiInternational
My flight from DC to Doha. Was very good. But from Doha mumbai it was operated by Indigo So when we entered plane @ Doha for Mumbai whole aircraft has very bad urine smell about to vomit and even then bathroom has bad urine smelling all over .Also we travelled 13 hrs from DC to Doha but from. Doha. What they gave us in dinner a small sandwich So sad. So horrible Indigo codeshare with qatarairways. Qatar. Should operate this flight from Doha to mumbai Indigo is spoiling qatars. reputation So sad. So horrible
Date of travel: January 2025
1.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
1.0 of 5 bubbles
Cleanliness
3.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written February 7, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tariq M
1 contribution
1.0 of 5 bubbles
Terrible
Lahore - DohaInternational
Got bording card, in passport control line some one showed up asked where I was going? Took me back and booked me hand carry rude behaviour Waseem manager. I have to come back in the line, if there was an issue why it was not addressed at the time of issuing boarding card.
Date of travel: February 2025
2.0 of 5 bubbles
Legroom
2.0 of 5 bubbles
Seat comfort
2.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
2.0 of 5 bubbles
Value for money
2.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
2.0 of 5 bubbles
Food and Beverage
Written February 7, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ali r
1 contribution
3.0 of 5 bubbles
Why I choose Emirates over Qatar Airways
Edinburgh - New DelhiInternational
I use to be a frequent flyer but now Qatar's flights ✈️ are partly operated by indigo and indigo is terrible from service, to cleanliness, staff behaviour so I stop using Qatar airways and I find Emirates is as better alternative because they don't put on different air career. Also Qatar airways staff is missing handling the luggage every time it's comes with tons of scratches and some damage occurs every time, I can't buy new luggage for each flight just because Qatar airways can't control it's baggage loading staff to avoid damage.
Date of travel: October 2024
Written February 7, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Boarding pass BNA - LHR shown to Nairobi Airport Qatar Airlines staff.
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Solo Traveler Approval. No requirement receiving parent in Doha must show boarding passes proof.
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Showing results 1-5 of 15,286
daniel wu
5 contributions
2.0 of 5 bubbles
Stay away from Qatar Airlines
Read full review

Freedom64746656949
1 contribution
1.0 of 5 bubbles
Doha to Mumbai was. a horrible flight . URINE SMELL WHEN U ENTER. AIRCRAFT .NO FOOD 4 HRS ONLY SMALL SANDWITCH .VERY HORRIBLE CODE SHARE
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Matt B
3 contributions
1.0 of 5 bubbles
Go with another airline
Read full review

Haider H
2 contributions
1.0 of 5 bubbles
AVOID AVOID AVOID. Extremely poor customer service
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Carolina S
2 contributions
1.0 of 5 bubbles
Avoid this airline
Read full review

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