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Qatar Airways

35,396 reviews
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar
Overview
4.035,396 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Qatar Airways

Airline Alliance

oneworld
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar

Airline Summary

Qatar Airways (QR) is the flag carrier of Qatar and a member of the oneworld alliance. From its hub at Hamad International Airport (DOH), the airline flies to about 145 destinations spread across all six inhabited continents. Qatar Airways' fleet features planes with two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Both Business Class and First Class seats can be converted into beds. For premium class passengers flying from Hamad International Airport, the airline operates the Al Mourjan Business Lounge. A second Qatar Airways lounge can be found at London Heathrow Airport (LHR).
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35396Reviews
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Tomi K wrote a review Today
Cairo, Egypt6 contributions
Cairo - Bangkok
International
Terrible customer service! No brain, mostly not available. On the Google homepage all Cairo phone numbers are wrong! Automated business.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HangryHippo wrote a review Yesterday
Shankill, Ireland7 contributions12 helpful votes
Dublin - Perth
International
Nothing particularly amazing. Quite loud on the flight, sound of the engine etc. we were travelling with a child and a 1 year old. Was informed would be a baby meal, but was only supplied with a smoothie/fruit pouch at meal times. We had to give our baby some of our meal too
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Reza A wrote a review Yesterday
1 contribution
Peshawar - Perth
International
I checked in online 24 hours prior to the flight and arrived at the check in counter 45 minutes before the departure time due to excessive security check at Peshawar airport. Qatar airline staff refused to process my luggage and also refused my offer to let me on the plane and send the luggage with the next flight separately. They were very rude and kept saying "we have already cancelled this and your next connecting flight because you should've arrived 60 minutes earlier". I called their customer service centre immediately and they refused to offer me alternative flights or at least partial refund on either of my connecting flights.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bonnie K wrote a review Feb 23
1 contribution
Denpasar - Montreal
International
Booked a flight home from Bali back to Montreal and misplaced my booking reference number. Called Qatar Airways support and gave my full name, date of birth, email and phone number associated with the booking and the agent I spoke with (Eyush) would not help me at all or give me my reference number. He told me that I did not provide the correct email or phone number...I ONLY HAVE ONE EMAIL AND ONE PHONE NUMBER THEREFORE THAT IS NOT POSSIBLE. You need a way better system for confirming these details as I am a very unhappy customer and will no longer be using Qatar Airways or recommending them to any of my travel friends.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bev M wrote a review Feb 23
South Australia, Australia344 contributions51 helpful votes
Adelaide - Manchester
International
We always fly with Qatar This is our 3rd flight in 2 weeks, Adelaide to Doha, then to Manchester UK, then back to Doha for a week , 1st 2 flights the leg room is very tight , meals ok but could be better, the 3rd flight had more leg room , same food , the drinks were few are far between, unless you asked. I feel since covid the service is lacking , let's see what the 4th flight back to Adelaide is like next week.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tomi K wrote a tip Today
"If there is no brain, nobody can help!"
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Wendi T wrote a tip Feb 22
"Purchase two one-way tickets so if a mistake is made or you miss a flight due to a emergency, your covered."
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CazRob wrote a tip Feb 22
"Best seats are away from the bar / toilets or bassinets. "
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SOQ2010 wrote a tip Feb 19
"For long leg opt for extra leg space which has a wall in front so that one can rest the feet against the wall ."
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Iliana A wrote a tip Feb 19
"don't eat their food and expect rude staff"
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Depart
Sun, 03-10
Return
Sun, 03-17
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1, Economy