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Royal Jordanian


1,180 reviews
Headquarters: Building 37 Mohammad Ali Janah Street, Amman 11118 Jordan 011 962 6 510 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,180 Reviews from our TripAdvisor Community

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1,180 reviews from our community

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Showing 747: English reviews
Level 6 Contributor
272 reviews
98 helpful votes
Reviewed today
NEW

we Were supposed to take flight, from Berlin to Tel Aviv via Amman. However, we received a message that the flight had been delayed without any explanation, although we had several requests for an explanation. A delay of the flight from Berlin to Amman in five and a half hours, which limited us to take only the flight from Amman...

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International Economy Berlin - Tel Aviv

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Thank ihab a
Level 1 Contributor
4 reviews
Reviewed today
NEW

This was not my 1st flight with RJ. In fact, when needing to reach the Far East, this airline was always my first choice. Besides the money saved (which 'costs' an hour wait in Amman) I found through the years that this airline delivers... Great service, clean planes, reasonable food and a helpful crew. What else do you need?

International Economy Tel Aviv - Bangkok
Helpful?
Thank Travel696562
Level 3 Contributor
10 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

I had a short four day vacation with my wife to Paris via our national carrier Royal Jordanian Airlines flight 117 on sept 21 . It is with great pride that I commend the Captain Ahmad Khawaldeh who did a superb job not only in take off on time and smooth landing but more importantly in communicating with the passengers...

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International Business Class Amman - Paris

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Thank Iyadasali
Level 6 Contributor
130 reviews
21 helpful votes
Reviewed 3 days ago
NEW

Royal Jordanian airlines was punctual. the aeroplane was good with TV screens & a fine variety of shows & recent films . The crew was very efficient & friendly.The leg space was good but not exceptional.

International Economy Amman - Tunis
Helpful?
Thank Said M
Coimbra, Portugal
Level 6 Contributor
234 reviews
82 helpful votes
Reviewed 3 days ago
NEW

We flew from Beirut to Amman. I'm 190 cms, but there was sufficient room for my legs and at no time did I feel cramped. The cabin crew were polite and efficient. My meal, vegan, was better than most in-flight meals. Check-in and boarding went smoothly, as did deboarding. Would I fly with them again? Yes, with no hesitation.

Middle East Economy Beirut - Amman
Helpful?
1 Thank martyncymro
Cairo, Egypt
Level 3 Contributor
21 reviews
12 helpful votes
Reviewed 3 days ago
NEW

Problem is for some time we have been travelling in first and business on Qatar and that is hard to match, Royal Jordanian doesn't. With one BIG exception everything was fine. Aircraft were dreamliners, crew were OK, food and in flight entertainment bit below average, but all flights on time. Amman airport better than expected, lounge solid but could be...

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International Business Class Cairo - Bangkok

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Thank david h
Level 3 Contributor
9 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Firstly I want to say, I was very fortunate to be able to travel business class. However, the lounge at Chicago was very disappointing - overly crowded, no restroom facilities, and staff that seemed uninterested in offering any assistance. The flight itself was "fine" .. service was ok, although it felt like the male passengers seemed to get priority over...

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International Business Class Chicago - Amman

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Thank Prueskee K
2 reviews
Reviewed 4 days ago
NEW
via mobile

The aircraft was so tight and I hadn't space to put my handbag in the dedicated storage space, I put it between my legs instead for all the way and my knees were touching the chair ahead of me. The cabin crew were not smiling neither shown good hospitality, they just treat us like a robot does. Last year it...

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International Economy Tunis - Kuwait City

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Thank Ayoub B
Spain
Level 5 Contributor
79 reviews
178 helpful votes
Reviewed 4 days ago
NEW

beginning for the crew, not a simple smile in all the flight, they do their tasks automatically with our any empathy, no food menu, just they ask you want the chicken or the pasta, very poor business class food, after the food service the crew disappear, even pushing the call button no body appear finally I walk in the galley...

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International Business Class Amman - Bangkok

Helpful?
1 Thank alexfly
Dhahran, Saudi Arabia
Level 4 Contributor
42 reviews
9 helpful votes
Reviewed 4 days ago
NEW

Very poor airlines, a dirty toilets, you can be served only with a piece of cold sandwich with a cup of juice, don't expect anything more for a flight duration of 4 hours 15 mns+++, Be careful guys, you should have your meal with you, sorry !!! you shouldn't because they throw out any food in the hand luggage, even...

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International Economy Algiers - Dammam

Helpful?
1 Thank Tawfik B
See travel tips for airlines
“Remember to do the online check in and save some time during boarding...”
Travel696562, 22 Sep 2018 | Read review
“avoid RJ even I have flow business on the 787-900 the seat comfort is mediocre”
alexfly, 18 Sep 2018 | Read review
“don't take this adventure.”
463tawfikb, 18 Sep 2018 | Read review
“Bring snacks/food - you will get meals, but if it is a long flight the food offered might not be enough.”
JacquelineL837, 17 Sep 2018 | Read review
“Don't take this flight!”
LENNIETHELIZARD, 3 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Royal Jordanian
Based in Amman, Royal Jordanian Airlines (RJ) is the flag carrier for the country of Jordan. The airline operates non-stop flights to about 60 destinations in the Middle East, Asia, Europe, Africa and North America. Its entire fleet features a two-cabin (Business Class, known as Crown Class, and Economy Class) configuration. Crown Class passengers have access to Royal Jordanian lounges at Queen Alia International Airport (AMM) in Amman and King Hussein International Airport (AQJ) in Aqaba. AMM also serves as the airline's primary hub. A member of the oneworld alliance, Royal Jordanian also has codeshare agreements with about 15 airlines.
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