We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SAS


6,693 reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden 011 46 8 797 40 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

6,693 Reviews from our TripAdvisor Community

Write a Review

6,693 reviews from our community

Filter reviews by popular destinations:
All reviews Copenhagen Stockholm Oslo London Newark Bergen Gothenburg Chicago Amsterdam Paris Tromso Helsinki Manchester San Francisco Tokyo
Traveller rating
Cabin
  • (2,221)
  • (559)
  • (644)
  • (0)
Route
  • (2,001)
  • (1,162)
  • (258)
  • (5)
  • (1)
  • More
Language
  • More
Showing 3,427: English reviews
Level 3 Contributor
14 reviews
3 helpful votes
Reviewed today
NEW

Lost Baggage during 7 days from Las Palmas to Oslo. Our destination was LOFOTEN on Artic ( we spend all days without our personnal clothes) We went on vacation and at work, we lost 5 days of work (radio operator) because the bag with the material arrived very late, the suitcase arrived that day before the return. On reeturn to...

More 
Europe Economy Las Palmas de Gran Canaria - Oslo

Helpful?
Thank ManuelAlbertoM8
Toronto, Canada
Level 4 Contributor
34 reviews
18 helpful votes
Reviewed yesterday
NEW

My flight back to North America required that I travel from Copenhagen to London on Scandinavian Airlines. I had booked Business Class. The plane was a 3-3 configuration. On other airlines with this configuration doing short haul flights, the Business Class section has had the middle seat physically blocked out or at least no-one is assigned the middle seat, but...

More 
Europe Business Class Copenhagen - London

Helpful?
Thank Janet B
Chicago, Illinois
Level 5 Contributor
63 reviews
24 helpful votes
Reviewed yesterday
NEW

Sat with back against the bulkhead unable to recline seat for 8-1/2 hours and cramped leg room. If I say anymore it won't be pretty. Suffice it to say I felt like I was being punished. The heat on the aircraft was tropical.

International Economy Chicago - Copenhagen
Helpful?
Thank Maggi C
Bloomfield, Connecticut
Level 4 Contributor
48 reviews
10 helpful votes
Reviewed yesterday
NEW

I boarded my first flight in Bergen Norway, my second flight in Oslo and my flight to Newark in Stockholm. I said in my review of my flight on SAS flight 902 to Denmark that I had very little legroom. On this flight I had more legroom, the service was better and they did collect the trash before the flight...

More 
International Economy Stockholm - Newark

Helpful?
Thank Marcia B
San Diego, CA
Level 3 Contributor
16 reviews
17 helpful votes
Reviewed yesterday
NEW
via mobile

I’m writing this at 3:50 in the morning after hours of being on the phone trying to get someone to get my husband a ticket to come home, so please excuse my tone. This is a long story but I feel I need to be thorough in hopes someone else can learn from it. 1) My husband purchased a ticket...

More 
International Economy Prague - San Diego

Helpful?
Thank SD4ever
Beirut, Lebanon
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed yesterday
NEW

I had definitely higher expectations but I was quickly deceived by three factors that made this flying experience a terrible one! - poor and unprofessional attitude from the flight attendants: don't ask them anything...they're there for display! - Although i had previously reserved our seats and was sitting in third row, i had to go back to the 15th row...

More 
Europe Premium Economy Copenhagen - London

Helpful?
Thank _chadi_antoine_akiki
San Diego, California
Level 6 Contributor
135 reviews
40 helpful votes
Reviewed yesterday
NEW

Very nice service between Chicago and Copenhagen. Premium Economy gave extra room and better food. The movie and TV choices were good.

International Premium Economy Chicago - Copenhagen
Helpful?
Thank CaliforniaLeslie
Mongolia
Level 3 Contributor
19 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Flight attendants had attitude. I saw other passengers had handbags and other stuff in their seat or on their laps but she insisted that my mother to put her handbag which was a little bigger than a wallet to put on the floor. The toilet was dirty.

Europe Economy Stockholm - Amsterdam
Helpful?
Thank Tufshin
Orebro, Sweden
Level 5 Contributor
39 reviews
6 helpful votes
Reviewed 2 days ago
NEW

After visiting one of Asias biggest buzzy cities it was nice to enjoy the Scandinavian more relaxed and calm atmosphere. Flight information and service was correct with personality without being noisy. If I hade been able to influence the menu I would have made it even more typical Scandinavian rather than international to emphasize the Nordic European feeling.

International Business Class Shanghai - Copenhagen
Helpful?
Thank Bengt Z
West Palm Beach, Florida
Level 5 Contributor
47 reviews
11 helpful votes
Reviewed 2 days ago
NEW

The attendants were very polite and provided efficient service. We left about an hour late but made up most of time in flight. The food was better than average but movieselection very poor.

International Economy Newark - Oslo
Helpful?
Thank James V
See travel tips for airlines
“You are at their mercy. The only thing I pay extra for is checking a bag rather than stowing it overhead”
201maggic, 24 Sep 2018 | Read review
“Seems better to do the numbers of bags checked through the online check in and not at the ticketing counter - cost less.”
I302SHjamesv, 21 Sep 2018 | Read review
“try another airline”
cyellow25, 20 Sep 2018 | Read review
“Check in online as it's speeds process up.”
dianesA1833BF, 20 Sep 2018 | Read review
“Try to book the Emergency exit seats.”
Thbakk, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1,042 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1042)
Viewed
Onboard Feature (25)
Viewed
Food and Drink (164)
Viewed
Seat (76)
Viewed
Our fleet (19)
Viewed
View from Window (160)
Viewed
Cabin (59)
Viewed
Airport (115)
Viewed
Airline Lounge (42)
Viewed
Other (382)