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Shandong Airlines


80 reviews
Headquarters: Shandong Airline Building No. 5746 Er Huan East Road, Jinan 250014 China 011 86 95369 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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80 Reviews from our TripAdvisor Community

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80 reviews from our community

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Showing 40: English reviews
Qingdao, China
Level 6 Contributor
110 reviews
58 helpful votes
Reviewed 1 week ago

I flew with this airline mid September and had 2 horrendous flights, however this particular flight was booked before mid September. Once again it was an horrendous flight, starting at checkin. Checkin assistant was rude and unhelpful I asked for a window seat middle of the plane what she gave me was aisle sea back of the plane. Flight was...

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Domestic Economy Qingdao - Shenzhen

Helpful?
Thank Teenl958
Qingdao, China
Level 6 Contributor
110 reviews
58 helpful votes
Reviewed 3 weeks ago

I flew from Qingdao to South Korea and back to Qingdao, both flights were horrendous. Both flight were late in departing we got no information what so ever from anyone. My aircon wasn't actually above me but the back of my seat. Staff were rude and extremely unhelpful. A member of the cabin crew even threw a bottle of water...

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North Asia Economy Qingdao - Seoul

Helpful?
Thank Teenl958
Level 1 Contributor
3 reviews
Reviewed 4 weeks ago via mobile

I arrived 1h prior to departure (albeit it was late but it was not the latest I have been, nevertheless) but the reception denied me from getting a boarding pass. This is within the context that I had checked the email that they had sent but no where was there a mentioning that the reception had an absolute closing time....

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North Asia Economy Seoul - Shanghai

Helpful?
Thank Alice S
Split, Croatia
Level 6 Contributor
361 reviews
140 helpful votes
Reviewed 4 weeks ago

After not very nice experience on another China domestic flight this experience was excellent! All way from check in to baggage claim everything was impeccable. I must admit that I've never heard of this airline before and I was stunned when I saw the network of Shandong Airlines! And I said to myself: this is China ... a country that...

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Domestic Economy Zhengzhou - Guilin

Helpful?
Thank Nen608707
1 review
Reviewed August 27, 2018 via mobile

I had a connecting flight from Beijing to yantai then to Taipei I am a student, learning chinese in Taipei I only had a visitor visa, after arriving to taipei i will get the visa extended (me and every other foreign studets get the visitor visa to arrive to Taipei and have it extended after arriving to Taiwan) never had...

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North Asia Economy Yantai - Taipei

Helpful?
Thank Tumennast S
Seoul, South Korea
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed June 25, 2018

Sandong Airline seems like new one. It's very comfortable and nice. The lighting of inside is blue and green, it's very beautiful and dedicated. All crews are very nice and kind with smile. The flight is very comfortable until landing and it's so fast, so I can arrive at home earlier before expected arrived time. I recommend strongly when you...

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North Asia Economy Qingdao - Seoul

Helpful?
1 Thank donghwank719
Singapore, Singapore
Level 5 Contributor
41 reviews
15 helpful votes
Reviewed June 18, 2018

My first time travelling on Shandong Airlines. Service was great from on-ground to in-flight. The aircraft is new and hardly any annoying engine noise. Overall it was a pleasant travelling experience!

Domestic First Class Jinan - Guangzhou
Helpful?
Thank Jennh0
Qingdao, China
Level 6 Contributor
240 reviews
73 helpful votes
Reviewed May 31, 2018

Convenient non-stop from Qingdao to Xi'an which saves a lot of wear and tear on a traveler. Drinks and food are junky high carbohydrate and sugar. Service is not noticeable. Neither bad nor great. Average

Domestic Economy Xi'an - Chongqing
Helpful?
1 Thank Brown C
Guangzhou, China
Level 6 Contributor
182 reviews
179 helpful votes
Reviewed May 30, 2018

Ok short flight inside china. Shandong airlines service and cerw is good. Airplane very clean and very good conditions. No flight delay this time. Good price for this flight.

Domestic Economy Shanghai - Qingdao
Helpful?
Thank gcelli_2000
Ontario, Canada
Level 4 Contributor
22 reviews
7 helpful votes
Reviewed May 30, 2018

The staff were friendly and professional, however the service was somewhat "cattle car" -as if they were feeding animals--the seats have a low pitch and my knees hit the seat in front just sitting--although I am not very tall. On time performance but entertainment system was random and not meant to be anything but a distraction--need better in cabin speaker...

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Domestic Economy Harbin - Shanghai

Helpful?
1 Thank PhilN390
See travel tips for airlines
“Don't bother”
Teenl958, 4 Oct 2018 | Read review
“Don't bother flying with this airline, China have better airlines than Shandong”
Teenl958, 19 Sep 2018 | Read review
“ok for basic travel only”
PhilN390, 30 May 2018 | Read review
“Bring your own food aboard if you are hungry.”
flyme2, 18 Apr 2018 | Read review
“Even if they tell you that a vegetarian meal is available, know that it is not and bring your own food.”
darcforest, 27 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Shandong Airlines
A subsidiary of Air China (CA), Shandong Airlines (SC) is based in the Chinese city of Jinan, which is the capital of the Shandong province. It has a hub at Jinan Yaoqiang International Airport (TNA) and has designated Beijing Capital International Airport (PEK), Qingdao Liuting International Airport (TAO) and Yantai Penglai International Airport (YNT) as focus cities. Shandong Airlines flies to more than 60 destinations. The majority of these are domestic destinations, but the airline also has international service to 10 international destinations in Cambodia, Indonesia, Japan, South Korea, Taiwan and Thailand. Its fleet consists of 88 aircraft.
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