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Skymark Airlines


318 reviews
Headquarters: 3-5-7 Haneda Airport Ota-ku, 144-0041 Tokyo Prefecture 011 81 570-039-283 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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318 Reviews from our TripAdvisor Community

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318 reviews from our community

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Showing 29: English reviews
Level 5 Contributor
16 reviews
6 helpful votes
Reviewed 3 weeks ago

The fares are quite low compared to the Shinkansen and include check-in baggage. Seat selection is also included in the airfare. Staff was friendly and efficient at both check-in and boarding. Seat width and legroom were acceptable (RECARO BL3710 seats). Food and drinks on board are priced quite cheaply. Free Kit Kat on board too.

Date of travel: December 2018
Domestic Economy Tokyo - Kobe
Helpful?
Thank Not-a-bot123
Kuala Lumpur
Level 6 Contributor
824 reviews
226 helpful votes
Reviewed 5 weeks ago

Exceptional ground staff at the check in at Kobe airport which went out of their way to help check in.

Date of travel: December 2018
Domestic Economy Kobe - Chitose
Helpful?
Thank tony12cu
Brussels, Belgium
Level 4 Contributor
32 reviews
13 helpful votes
Reviewed November 26, 2018 via mobile

Disclosure: I almost always fly business class and am a bit of a snob about air travel, but I decided that for this short-haul flight I would give relatively low-cost Skymark a try. I was very happy with my choice. Everything from booking to seat selection to screening to boarding and inflight service worked very smoothly. The staff were extremely...

Date of travel: November 2018
More 
Domestic Economy Tokyo - Fukuoka

Helpful?
1 Thank John R
Dhaka City, Bangladesh
Level 5 Contributor
48 reviews
16 helpful votes
Reviewed November 5, 2018 via mobile

I really love skymark as it has a good service with less price and they also allow 20 kg of Cabin luggage. The flight was in time and the staffs are very friendly.

Date of travel: July 2018
Domestic Economy Nagasaki - Kobe
Helpful?
1 Thank shahnewaj85
Tokyo, Japan
Level 5 Contributor
53 reviews
10 helpful votes
Reviewed October 24, 2018

Shopping carefully allows flying Skymark to Haneda rather than one of the LCC fares plus baggage charges to Narita. My latest flight was comfortable and on time.

Date of travel: October 2018
Domestic Economy Chitose - Tokyo
Helpful?
Thank Jim T
Tokyo, Japan
Level 4 Contributor
36 reviews
36 helpful votes
Reviewed September 17, 2018

From my feeling, it is NOT a LCC nor FSC (Full Service Carrier), it is between them. The airfare is NOT so cheap, and the services are OK ( but you have to buy ). At HANEDA, they use bus from terminal to planes, instead of using boarding bridge. It is sometimes troublesome if it is rain. At Nagasaki airport...

Date of travel: September 2018
More 
Domestic Economy Tokyo - Nagasaki

Helpful?
Thank 克也 西
Kobe, Japan
Level 6 Contributor
98 reviews
18 helpful votes
Reviewed September 17, 2018

As the days get very busy, there is always need to fly back and forth between Tokyo and Kobe. Therefore I greatly value ease with check in, waiting time/ lounge, boarding and seat comfort. Skymark has continuously offered this and the same was the case last week not to mention the refreshment I received on board even when it was...

Date of travel: September 2018
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Domestic Economy Kobe - Tokyo

Helpful?
Thank Vialey L
cairns
Level 5 Contributor
93 reviews
30 helpful votes
Reviewed September 17, 2018

compared to domestic australian airlines this one has big seats and comfortable. The staff were very attentive they are on time and you get 20kg free baggage. what's not to love when cruising between cities? Will always use when doing the quick hop inside Japan. Very good prices.

Date of travel: September 2018
Domestic Economy Fukuoka - Okinawa City
Helpful?
Thank samantha d
Kobe, Japan
Level 6 Contributor
98 reviews
18 helpful votes
Reviewed July 4, 2018

After many hours on the road and on trains, decided to take a quick flight from Fukuoka to Tokyo to catch my next appointment. The check-in was quick and there were no delays as can sometimes be the case with these small carriers.

Date of travel: June 2018
Domestic Economy Fukuoka - Tokyo
Helpful?
Thank Vialey L
Basel, Switzerland
Level 5 Contributor
76 reviews
38 helpful votes
Reviewed June 25, 2018

The flight was on time and the luggage arrived as well. All in all good experience and nothing major to complain about.

Date of travel: March 2018
Domestic Economy Tokyo - Fukuoka
Helpful?
Thank Pinga123
See travel tips for airlines
“On-time flight”
vialeyl, 17 Sep 2018 | Read review
“don't expect too much from them, just a cheap airline.”
Agent0069JP, 28 Aug 2017 | Read review
“Drinks onboard are affordably priced.”
CloseToPacific, 4 Jan 2017 | Read review
“For onboard purchases make sure you have small change”
thomashI2509XT, 29 May 2016 | Read review
“Boeing 737 is a smooth-safe plane to ride.”
GregBarron, 6 Apr 2016 | Read review
Show next 5 travel tips 5 of 10
About Skymark Airlines
Founded in 1996, Skymark (BC) is a Tokyo-based airline that is the country's largest independent carrier and only independent low-cost carrier. The airline operates from hubs at Tokyo Haneda Airport (HND), Kobe Airport (UKB), Naha Airport (OKA), New Chitose Airport (CTS) and Fukuoka Airport (FUK). Skymark flies to 11 destinations across Japan with a fleet of 27 Boeing 737-800 planes. Each aircraft consists of a single Economy Class cabin.
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