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Spirit Airlines


2.5 of 5 stars
852 Reviews
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025 +1-801-401-2200 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 86
    Excellent
  • 116
    Very good
  • 146
    Average
  • 131
    Poor
  • 373
    Terrible
Only if it is the cheapeast

Terrible service and attitude if the flight is delayed or there is a problem, sometimes if you had... read more

3 of 5 starsReviewed 5 days ago
Latintravelervic
,
Rio de Janeiro, Brazil
Rating summary
  • 2.5 of 5 stars
    Legroom
    2.5 of 5 stars
    Seat Comfort
  • 2.5 of 5 stars
    Customer Service
    2.5 of 5 stars
    Value for Money
  • 3 of 5 stars
    Cleanliness
    2.5 of 5 stars
    Check-in and Boarding
  • 1.5 of 5 stars
    Food and Beverage
    1.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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852 Reviews from our TripAdvisor Community

Write a Review

852 reviews from our community

Date | Rating
  • Czech first
  • English first
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  • Russian first
  • Spanish first
  • Any
English first
Duluth, Georgia
Level Contributor
49 reviews
40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have flown on Spirit Air many, many times. I have become an unofficial Spirit Air ambassador. Their fares can't be beat! You just need to know that this is a deeply discounted airline. You pay for everything -- carryons, checked bags, seats in advance, etc. If you know this in advance and pack accordingly, you can enjoy cheap air...

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Domestic Economy Atlanta - Atlantic City

Helpful?
Thank fkfad5
Rio de Janeiro, Brazil
Level Contributor
53 reviews
19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Terrible service and attitude if the flight is delayed or there is a problem, sometimes if you had all the fees it is not good value for money, Shop around!

International Economy Fort Lauderdale - Bogota
Helpful?
Thank Latintravelervic
2 reviews
2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was my first trip on Spirit Airlines. It's a 'Bare Fare' carrier and I was flying out of one of the busiest airports in the country, from which, I travel somewhat frequently. I troll the Spirit Airlines site a lot, and even joined their $9 Fare Club (some fares can be as low as $9.00 for members). Starting with...

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Domestic Economy Orlando - Cleveland

Helpful?
2 Thank Sunshine T
Lumberton, North Carolina
Level Contributor
81 reviews
30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was my first time flying Spirit Airlines and you get exactly what you pay for. For 2 round trip tickets, I think my wife and I paid less then $200. However, we paid a great deal in baggage fees!! Add in what we paid in baggage fees and we probably could have gotten 2 round trip tickets on a...

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Domestic Economy Myrtle Beach - New York City

Helpful?
Thank Belltwin2
Cushing, Maine
Level Contributor
67 reviews
35 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I did not expect much for the price but holly crap!!!!!!!!!!! They even charged for water!!!!!!!! The planes are old, almost no padding, the seats are much closer then in other planes. All the drinks are warm and they even look at you and ask "do you want ice?"

Domestic Economy Boston - Las Vegas
Helpful?
1 Thank guybarter
Moorhead, Minnesota
Level Contributor
8 reviews
1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Initial flight cost was amazingly inexpensive, but by the time I paid for a carry-on and choosing my seat for both legs of my trip, the price was more than three of the major airlines - where I would have earned a few miles for a future trip. Flight was delayed 2 hours, with no explanation given, from Minneapolis to...

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Domestic Economy Minneapolis - Philadelphia

Helpful?
1 Thank BeenThere2ce
Aventura
Level Contributor
102 reviews
48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hint, if you are traveling with more than one person, the weight of the bags checked in was cumulative and not separate. We had one bag over and one bag under and together they were under so we did not have to shift contents. Get the 9 dollar club specials. We saved money on four travelers by joining and it...

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Domestic Economy Fort Lauderdale - Boston

Helpful?
1 Thank Robert G
Yuma, Arizona
Level Contributor
12 reviews
2 of 5 stars Reviewed 1 week ago NEW

The ticket counter is not the easiest to find in SEATAC airport. I get that you're a discount airline, but have a clear description of where the counter is located in the airport. Once I received my boarding passes, the TSA PreCheck was not on them. I was informed that Spirit doesn't have access to whatever system they need to...

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Domestic Economy Seattle - Houston

Helpful?
Thank Terrill D
Vancouver, Washington
Level Contributor
404 reviews
87 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Unbelievable.....if you are going to sell through a 3rd party vendor you need to have them give us all the upcharges! If your carry on has wheels it's $54, or you can check it for $52. We had three carry on's with wheels and we paid $159 extra! Pop or water was $7 and liquor was $14. Truly not a...

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Domestic Economy Las Vegas - Portland

Helpful?
Thank LLP1957
Punta Cana
Level Contributor
55 reviews
26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Flew my first spirit flight ever and as a British person I was expecting the level of budget we get from Ryanair etc. First a lovely man named Vincenzo at Tampa airport helped sort me out at check in and was excellent. Then we had lovely, friendly and funny air hostesses on our flight. Was a pleasure to travel with...

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Domestic Economy Tampa - Houston

Helpful?
Thank Karyn1989
See travel tips for airlines
“Pack smartly and efficiently. Women -- use a fanny pack, so you can carry on an additional small personal item.”
 of 5 stars fkfad5, 27 Jul 2016 | Read review
“Don't expect anything extra (wi-fi, free snacks, etc). Also, purchase your bags in advance to save money.”
 of 5 stars 199sunshinet, 24 Jul 2016 | Read review
“Choose another air line and pay a little more for comfort”
 of 5 stars guybarter, 24 Jul 2016 | Read review
“if you watch and plan you will be fine. do not just select and go.”
 of 5 stars robertgP8153LP, 24 Jul 2016 | Read review
“Call another airline”
 of 5 stars LLP1957, 23 Jul 2016 | Read review
Show next 5 travel tips 5 of 10
Spirit Airlines Baggage Fees
  • United States to Canada
    Carry-on fees: US$35 - US$100
    • 1st Bag: US$30 - US$100
    • 2nd Bag: US$40 - US$100
    • 3rd Bag: US$85 - US$100
    • Each bag maximum 40 lb/19 kg
  • United States to Mexico
    Carry-on fees: US$35 - US$100
    • 1st Bag: US$30 - US$100
    • 2nd Bag: US$40 - US$100
    • 3rd Bag: US$85 - US$100
    • Each bag maximum 40 lb/19 kg
  • Domestic United States
    Carry-on fees: US$35 - US$100
    • 1st Bag: US$30 - US$100
    • 2nd Bag: US$40 - US$100
    • 3rd Bag: US$85 - US$100
    • Each bag maximum 40 lb/19 kg
More ▾
About Spirit Airlines
Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America. The carrier, which is not part of a major airline alliance, operates a fleet configured entirely with Economy Class seating. For an additional fee, passengers can reserve Big Front Seats, which are wider seats with more legroom located at the front of the plane. Travelers can also pay additional fees for checked baggage and onboard drinks and snacks. Spirit Airlines has two operating bases: Detroit Metropolitan Wayne County Airport (DTW) and Fort Lauderdale – Hollywood International Airport (FLL).
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