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Spirit Airlines
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025
Overview
2.530,075 reviews
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About Spirit Airlines
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025

Airline Summary

Florida-based Spirit Airlines (NK) flies nonstop to over 90 destinations in the United States, Caribbean, Central and South America. The carrier flies an all-Airbus fleet which is one of the youngest and most fuel-efficient in the U.S. Planes are configured with Economy Class seating as well as Big Front Seats. Spirit's business model provides the best value in the sky by allowing their Guests to customize their trip and pay only for the options they choose such as bags, seat assignments, inflight Wi-Fi and refreshments. Spirit services all major cities within the continental U.S., with focus cities including Fort Lauderdale – Hollywood Int'l Airport (FLL), Orlando International Airport (MCO), Harry Reid International Airport (LAS), Los Angeles International Airport (LAX) and Miami International Airport (MIA). The airline also offers the largest route map between the U.S. and Colombia, flying to 7 different destinations.
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30075Reviews
3404Photos
100Tips
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Popular mentions
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Marcello d wrote a review Yesterday
1 contribution
New York City - Nashville
Domestic
WORST AIRLINE EVER!!! They sold me a ticket that was another persons!!! Got to the airport to get my flight and as soon I went to do my check-in they said my flight was cancelled because it was full!!! IF YOU HAVE 150 SEATS DONT FU***** SELL MORE THAN 150 SEATS!!! What is the matter with this airline. This was not my first horrible experience with this horrible airline. just got it because it was cheap but was expecting a rough flight not to NOT FLY BECAUSE MY SEAT WAS SOLD TO ANOTHER PERSON!!!!
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve Q wrote a review Yesterday
1 contribution
Philadelphia - St. Lucia
Caribbean
The flighted landed ok. Then we sat at the gate for "10" minutes (the pilot's assessment) while another aircraft occupied the gate. 40 minutes later, the pilot said we were going to go to another gate. 10 minutes later, he said that the new gate also had an aircraft with "technical difficulties." I'm writing this review while still sitting in the same spot at IAH. Get your s**t together Spirit.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lianna H wrote a review Yesterday
1 contribution
Richmond - Cancun
Mexico
This trip has by far been the worst experience I've ever had with any airline. Every flight going to our destination and returning home was delayed. The 1st flight on the way home was delayed, we missed our connecting flight and no other flight was available until the following day. The airline gave us a meal voucher, told us we could use it to uber/doordash food to the hotel. We tried numerous times and the payment kept declining. I tried calling customer service, waited 30 min to speak to a person only for them to tell me there was nothing they could do and that I would need to go back to the ticketing counter. We also received a lyft voucher that the airline inputted the address to pick us up from. The address was incorrect and I could not change it. After requesting 4 lyft drivers, I ended up having to create an account and paying for the lyft ride myself. Needless to say we were late getting to the airport and BARELY made it on our flight. Few of my luggage were damaged with huge dents and a broken wheel. Ontop of all the issues we encounter with Spirit, Spirit has the audacity to charge extra for everything. The least they could do is offer a free beverage on the plane for all the anxiety and stress caused by this airline. There is ZERO leg room on the plane and rhe seats do not recline back at all, making it extremely uncomfortable. I would never fly on Spirit again.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sightsee37679519476 wrote a review Yesterday
Fort Lauderdale, Florida1 contribution
Fort Lauderdale - Louisville
Domestic
Our flight was delayed for 6 hours. Once we were at the gate the flight was cancelled. Rebooked another flight out of Indianapolis that flight was also cancelled. Now trying to get a refund and I was told I am being referred to the refund department it will take 7-10 business days
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tim K wrote a review Yesterday
2 contributions
Boston - Columbus
Domestic
Extremely horrible experience. They will scam you at every possible chance. Worst airline I’ve ever experienced. Worse than frontier, allegiant, etc.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcello d wrote a tip Yesterday
"Just go with another airline before they sell your seats to someone else"
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Lianna H wrote a tip Yesterday
"Do not travel using Spirit!!!!"
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Tim K wrote a tip Yesterday
"Avoid them at all costs"
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Caroline M wrote a tip Jun 22
"Don’t book with them"
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Yoon K wrote a tip Jun 22
"Do not pay for extra seats unless you travel alone. You will get separated seats."
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Baggage fees
Domestic United States
Carry-on bag: C$48 - C$89
1st checked bag: C$41 - C$89
2th checked bag: C$55 - C$138
3th checked bag: C$117 - C$138
4th checked bag: C$117 - C$138
Each checked bag maximum 40lb/18kg
United States to Mexico
Carry-on bag: C$41 - C$89
1st checked bag: C$48 - C$89
2th checked bag: C$62 - C$138
3th checked bag: C$124 - C$138
4th checked bag: C$124 - C$138
Each checked bag maximum 40lb/18kg
*Please confirm baggage fees on airline website.
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