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Spirit Airlines


10,120 reviews
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025 (801) 401-2200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,120 Reviews from our TripAdvisor Community

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10,120 reviews from our community

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Showing 9,606: English reviews
River Edge, New Jersey
Level 5 Contributor
42 reviews
22 helpful votes
Reviewed today
NEW
via mobile

No thank you! I definitely will not use Spirit airlines for flights longer than 2 hours. I went economy from Newark to Vegas and it was a horrible experience from checkin to landing. None of the computers were working so everyone just made it to their flight. There were a lot of very angry customers that day. Then I was...

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Domestic Economy Newark - Las Vegas

Helpful?
Thank Jea201
Atlanta, Georgia
Level 2 Contributor
3 reviews
Reviewed today
NEW
via mobile

At the last minute my daughter treated me to a trip to Acapulco for my 50th Birthday being newly divorced so it was a welcome. Direct flights were over $1800 pp with the airlines we normally travel. I believe we saved a bunch booking Spirit but it still wasn’t cheap... last minute so we were cool with it. What infuriated...

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Domestic Economy Atlanta - Fort Lauderdale

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Thank Sunshine38559745667
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed today
NEW
via mobile

First time flying on spirit Terrible service Delay on the flight Won’t let u carry ur personal purse u need to put it inside ur extra bag 😨 Some times try to save money will cost u more 😡 First and last time using this airline

Domestic Economy Las Vegas - San Diego
Helpful?
Thank OlgaV492
1 review
Reviewed today
NEW
via mobile

Bought a flight on cheap tickets didn't see that the returning was with Spirit I intended to go and xone with JetBlue Chose flight because it was cheapest but thought it was only Jet blue Now I check in and in jet blue it was 30$ for the baggage and in Spirity I had to pay $45 for the carry...

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International Economy Santo Domingo - Fort Lauderdale

Helpful?
Thank Dalin E
Long Island, New York
Level 5 Contributor
59 reviews
22 helpful votes
Reviewed today
NEW
via mobile

This airline deserves no stars. Small seats cramped planes. Poor service. They nickle and dime you over personal item/carry-on and charge big $$ $80 if you have a extra large pocketbook it's now a carry-on. Rude, uncaring customer service.....They changed gates last night after being checked in & waiting at gate listed on the boarding pass & on the boards....

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Domestic Economy Las Vegas - Columbus

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Thank jgoldie
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

Spirit Airlines changed our connecting flight from 59 minutes to 26 minutes not allowing our group enough time to get off the Aircraft and go across the airport to board the connecting flight. When I called them worried about this I asked if they would be able to place us somewhere near the front of the Aircraft and was told...

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Caribbean Economy Chicago - San Juan

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Thank olivia a
Arlington, Texas
Level 5 Contributor
72 reviews
21 helpful votes
Reviewed yesterday
NEW

Yes the seating is crowded, but what airline isn't? I could have upgraded my seats to a more roomier seat, however, I didn't want to pay the extra money you must spend to do this. I would rather spend that money on my vacation. This is a no frills airline, you get what you pay for and they have very...

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Domestic Economy Dallas - Oakland

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Thank Hookedongin92
1 review
Reviewed yesterday
NEW
via mobile

Worse experience I ever had! It was 45 min before the flight when we were ready for check-in( because we were waiting in line) and we were told that the flight is closed already. ARE YOU SERIOUS? We were asked to pay extra 99$ for each person in order to be rebooked for the next morning....🤬🤬🤬No thanks! I will never...

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Domestic Economy New Orleans - Detroit

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Thank Voyager19617670631
Windsor, Canada
2 reviews
Reviewed yesterday
NEW
via mobile

Everything went like clockwork, did preflight booking , assisted at spirits computer got our bag tags and boarding passes, told where to go what gate to head for , crew on flight was great arrived in Orlando 30 min early same on way home arrived in Detroit 30 minutes early. Spirit was awesome.

Domestic Economy Detroit - Orlando
Helpful?
Thank Escape06239153761
Level 4 Contributor
48 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

We live in Myrtle Beach and our son and his family live 30 minutes from Ohare Airport in Chicago. We can hop on Spirit in Myrtle Beach and be in Chicago in just over $100 and be at O'Hare in less than 2 hours. What a deal!!! Many say Spirit couldn't be on time to save their soul but who...

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Domestic Economy Myrtle Beach - Chicago

Helpful?
Thank Ruditooty
See travel tips for airlines
“Make sure you do everything ahead of time such as buying seats, luggage, etc. if you wait it will cost you much more later!”
Hookedongin92, 17 Nov 2018 | Read review
“Read Spirit 101 on their website. Most of the negative reviews are because people don't read!”
Richard_Eib, 17 Nov 2018 | Read review
“Get the Big Seats in the front”
KennethR33, 17 Nov 2018 | Read review
“Do not bring hotel bag, you will pay for it at gate: $65.00.”
M8158KAbrendaj, 16 Nov 2018 | Read review
“Flights are not always full.. don’t pay in advance for exit row or up front.”
653bernadetteg, 16 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
Spirit Airlines Baggage Fees
  • United States to Canada
    Carry-on fees: US$35 - US$100
    • 1st Bag: US$30 - US$100
    • 2nd Bag: US$40 - US$100
    • 3rd Bag: US$85 - US$100
    • Each bag maximum 40 lb/19 kg
  • United States to Mexico
    Carry-on fees: US$35 - US$100
    • 1st Bag: US$30 - US$100
    • 2nd Bag: US$40 - US$100
    • 3rd Bag: US$85 - US$100
    • Each bag maximum 40 lb/19 kg
  • Domestic United States
    Carry-on fees: US$35 - US$100
    • 1st Bag: US$30 - US$100
    • 2nd Bag: US$40 - US$100
    • 3rd Bag: US$85 - US$100
    • Each bag maximum 40 lb/19 kg
More ▾
About Spirit Airlines
Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America. The carrier, which is not part of a major airline alliance, operates a fleet configured entirely with Economy Class seating. For an additional fee, passengers can reserve Big Front Seats, which are wider seats with more legroom located at the front of the plane. Travelers can also pay additional fees for checked baggage and onboard drinks and snacks. Spirit Airlines has two operating bases: Detroit Metropolitan Wayne County Airport (DTW) and Fort Lauderdale – Hollywood International Airport (FLL).

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