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Swiss International Air Lines

4 of 5 stars
1,900 Reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland +41-848-700-700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 759
  • 667
    Very good
  • 275
  • 104
  • 95
That bang though!!!

It was a lovely flight in general, but the landing was a banggg... the staff were extremely... read more

4 of 5 starsReviewed 3 days ago
Rating summary
  • 3.5 of 5 stars
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,900 Reviews from our TripAdvisor Community

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1,900 reviews from our community

Date | Rating
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English first
Sydney, Australia
Level Contributor
534 reviews
135 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fast and efficient boarding, friendly service and the in-flight snack served was quite good considering the short flight. Overall a good experience flying with Swiss. The flight itself was quick and on time.

Europe Business Class Madrid - Zurich
Thank Geoff B
Level Contributor
9 reviews
4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have now used this Airline twice and have found them to be very friendly and professional. Their prices are comparable to other airlines. Everything was made easy from check-in to being able to order a special type of snack on board for no extra cost. Will fly with them again.

Europe Economy Zurich - Corfu
Thank angelOz
Level Contributor
10 reviews
2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a lovely flight in general, but the landing was a banggg... the staff were extremely friendly.

Europe Economy Canton of Geneva - London
Thank Eli_Bashvili
London, United Kingdom
Level Contributor
35 reviews
20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have never flown SWISS before as I usually tend to think I should go on Lufthansa as I can speak a bit of German to get round sometimes during a flight, however SWISS were very good, plus you get a magnificent view before arriving into Zurich because of the Alps Flights left on time, arrived early in some cases...

International Economy London - Hong Kong

Thank mysticgoku
Level Contributor
9 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

In my opinion it is the best airline company in the world. Punctuality, prices, offered services, very professional staff are excellent! I have travelled a lot with different airline companies. Swiss International Air Lines is the best option for me.

Europe Economy Moscow - Madrid
Thank Las_Olas_del_Mar
Sao Paulo, SP
Level Contributor
62 reviews
16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excelent choice of airline. The cheaper when I bought my tickets, but really one of the best flight experiences I've ever had. Excelente service, good food. The crew was just amazing, very helpful and kind, specially with my little daughter. They also have swiss toys for the children, that were very helpful during the flight. I strongly recomend.

International Economy Sao Paulo - Vienna
1 Thank Fabio L
London, United Kingdom
Level Contributor
55 reviews
6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Quite expensive but worth it. Food was surprisingly good (!). Seats pretty comfortable. We had to change our flight due to a strike and the customer service was very helpful.

International Economy Milan - Newark
Thank Mheyke
Zurich, Switzerland
Level Contributor
96 reviews
83 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Average like the other Airlines on that Stretch, whereas here ist to mention, that it still gives a Sandwich, alcoholic beverages for free and a chocolate at the exit

Europe Economy Zurich - Vienna
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

Very good staff onboard who were polite and courteous. We got away on time even after we were slightly delayed- we arrived a-in Zurich on schedule.

Europe Economy London - Zurich
Thank Sonny S
Ahmedabad, India
Level Contributor
84 reviews
7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was very nice experience to travel to Zurich through Swiss Airlines in Jan. 2015. Though I am fed up with typical Indian food, it was excellent and served hot. The staff was very courteous and was well-managed to move little Migros On Wheels across the aisles!

International Economy New Delhi - Zurich
Thank vyasch
See travel tips for airlines
“Book well in advance if you are travelling in high season.”
 of 5 stars angelOz, 24 Aug 2016 | Read review
“You can bring portable chargers on the plane, also free chocolates before landing”
 of 5 stars mysticgoku, 24 Aug 2016 | Read review
“Hope that every flight is on time and have local currency on you if it isn't.”
 of 5 stars 555diner, 21 Aug 2016 | Read review
“If price is an issue compare BA, Swiss, EasyJet. Prices vary on all three, based on demand.”
 of 5 stars TeaSpray, 19 Aug 2016 | Read review
“No tips. Airline super efficient and helpful.”
 of 5 stars 472mariapp, 16 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

330 photos of this airline

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All Traveller Photos (330)
Airport (34)
Food and Drink (94)
View from Window (43)
Onboard Feature (14)
Seat (19)
Cabin (17)
Airline Lounge (3)
Other (106)