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Swiss International Air Lines


4,250 Reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland +41-848-700-700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,250 Reviews from our TripAdvisor Community

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4,250 reviews from our community

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Showing 1,759: English reviews
Calgary
Level 3 Contributor
17 reviews
13 helpful votes
Reviewed yesterday
NEW

First time flying with Swiss Air. Loved it. Lots or room, and the food was amazing. Service was also good. All around a very pleasant flight home. I will definitely take them in consideration for future flights.

International Economy Zurich - Calgary
Helpful?
Thank wolfeyes
Castle Rock, Colorado
Level 5 Contributor
54 reviews
3 helpful votes
Reviewed yesterday
NEW

Flying the Star Alliance partners internationally to/from the US is always a nice experience, and SWISS didn't disappoint. Very comfortable sleeper seat, great food and service, etc. The SWISS Lounge at ZRH is one of the best.

International Business Class Zurich - Los Angeles
Helpful?
Thank Cameron S
Mortlake, Victoria, Australia
Level 6 Contributor
385 reviews
187 helpful votes
Reviewed yesterday
NEW

It's economy class and you get what you'd expect. Check in at Montreal was good. The service staff were helpful and we had no issues there. The seats weren't awful but not exactly comfortable either. We flew overnight and arrived in Zurich about 6:30am local. The flight service was O.K. with frequent drink services and a couple of snack sized...

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International Economy Montreal - Zurich

Helpful?
Thank geoffdemanser
Düsseldorf
Level 4 Contributor
30 reviews
4 helpful votes
Reviewed 2 days ago
NEW

I was disappointed with the business class. The plane was a dream liner. I had expected more. The seat in B-Class are not ancled and it made it very difficult to get passed the seat next to you. It felt tight compared to other air lines. Food was ok. Service was so so.

International Business Class Dusseldorf - Los Angeles
Helpful?
Thank Frank40489
Mount Prospect, Illinois
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 2 days ago
NEW

We recently booked a flight from USA to Europe using Swiss (layover in Zurich), for a three-week vacation with our entire family. On the day of our departure we were notified by Swiss that their flight was cancelled (absolutely no reason provided) and that another booking solution was offered to us. We were given a new itinerary using Turkish Airlines,...

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International Economy Chicago - Bucharest

Helpful?
Thank Adrian_Pescaru
Wellington, New Zealand
Level 6 Contributor
111 reviews
40 helpful votes
Reviewed 2 days ago
NEW

I recently flew return business class to Athens from Wellington New Zealand using four airlines. Air NZ, Lufthansa, Swiss and Singapore Airlines. This provided an opportunity to provide a direct comparison between the airlines. Overall I would fly with any of the airlines again, but there are differences. Seating - Air NZ have pod based seating that converts into bed...

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International Business Class Wellington - Athens

Helpful?
Thank GeeDizzle
Novato, California
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 2 days ago
NEW

I've flown over 700,000 miles through the years ... on many different planes and in different cabin classes. This flight was absolutely, hands down, the worst ever. Using UAL miles, we booked our business class to London (via ZRH) and the plane was a 777. In a nutshell, the business class accommodations appeared as if they had been designed by...

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International Business Class San Francisco - Zurich

Helpful?
Thank rexmjohnson
Swizerland
Level 6 Contributor
244 reviews
41 helpful votes
Reviewed 2 days ago
NEW
via mobile

First time in the new Bombardier! Row 3, so may have had something to do with it; a LOT. Of room, beautifully styled chairs. Screens are made for eagle eyes: good luck when seated C or D. Crew was quite grumpy; where are the days when Swiss was the European Singapore Airlines....

Europe Economy Canton of Geneva - Athens
Helpful?
Thank SwizerlandRoisindubh
Hong Kong, China
Level 4 Contributor
39 reviews
5 helpful votes
Reviewed 2 days ago
NEW

Due to weather at destination, we had a 50 min delay, but we received a regular update from the cockpit. Despite the shortness of the flight (less than 45 min) we received drink service (including wine, beer etc..) As usual on Swiss flight we also got the traditional Swiss chocolate from the company. The crew were very professional and attentional...

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Europe Economy Zurich - Frankfurt

Helpful?
Thank pbozzoli
1 review
Reviewed 3 days ago
NEW

The vegan food was top notch, they served plenty of food and drinks, it was clean, the entertainment was great, the touch screens were nice and responsive, and everything overall was clean and nice.

International Economy Zurich - San Francisco
Helpful?
Thank Sebastian K
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See travel tips for airlines
“The food is excellent and lots but be prepared to pay for your alcohol. I didn't mind that.”
wolfeyes, 26 Jul 2017 | Read review
“Cheap business class fares are available if you book in advance.”
camerons457, 26 Jul 2017 | Read review
“Isle seat is better than window”
Frank40489, 25 Jul 2017 | Read review
“Swiss came out with top marks”
GeeDizzle, 25 Jul 2017 | Read review
“Pick a different airline.”
rexmjohnson, 25 Jul 2017 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

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