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Swiss International Air Lines


8,145 reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland 011 41 848 700 700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,145 Reviews from our TripAdvisor Community

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8,145 reviews from our community

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Showing 3,555: English reviews
White Rock, Canada
Level 6 Contributor
404 reviews
98 helpful votes
Reviewed yesterday
NEW

Make sure you have at least 2 hours connecting time in Zurich between arrival of inbound international flight and departure outbound within the EU. My connecting time was too short and I barely made my connection after sprinting through Zurich airport, waiting at Immigration and taking a bus to the plane on the tarmac. I made it to Berlin on...

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Europe Economy Zurich - Berlin

Helpful?
Thank cdb15427
Level 2 Contributor
9 reviews
4 helpful votes
Reviewed yesterday
NEW

I had never flown Swiss before, I thought Lufthansa was nice, this has beaten them. Every single worker was so friendly and helpful, they were all on the same page in regards to comforts, timing and attention to customers. To me, these seats were more comfortable, everyone had a screen console with optional movies, tv, maps, games, etc. The food...

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International Economy Zurich - Chicago

Helpful?
Thank Cherie T
Bear, Delaware
Level 4 Contributor
23 reviews
14 helpful votes
Reviewed 2 days ago
NEW

My family (four of us in total) traveled between the US and Switzerland this July on Swiss. The service was efficient and comfortable. The cabin crew worked diligently to make their passengers comfortable, providing a quality dinner service along with plentiful drinks. Meals were tasty and there was ample legroom on our flights. The seatback entertainment system has a ton...

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International Economy New York City - Zurich

Helpful?
Thank DadoTwins
Montreal, Canada
1 review
Reviewed 2 days ago
NEW

The flight was a wonderful experience with great service and fantastic staff. I was traveling to England on June 29, 2018, with two other family members, for my sister's funeral and our luggage did not arrive until the evening of July 2, 2018, which was after the funeral. We had to purchase items.

International Economy Montreal - Birmingham
Helpful?
Thank laurcaddle
Monthey, Switzerland
Level 4 Contributor
32 reviews
6 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew back with the beautiful 777, but in economy i can tell you that is the worse experience. The seats are narrower, smaller and for the one that is the middlemseat, there is not space for nothing. Flight was relaxed and entertainment was great.

International Economy Hong Kong - Canton of Geneva
Helpful?
Thank paj0pe
Wolverhampton, United Kingdom
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Smashing airline The short haul flights use the small air buses , bombardiers I must admit the return flight on the bombardier was delightful a smashing plane with plenty of leg room as is the airbus, if you book direct with Swiss air you can reserve your seats and they send you your ticket by email 20 hours before your...

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Europe Economy Birmingham - Belgrade

Helpful?
Thank slama01902
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW

From check-in to baggage claim in Washington, DC to baggage check out in Dar es Salaam was very smooth, without any problems. The flight was very comfortable, good service and wonderful staff.

International Economy Zurich - Dar es Salaam
Helpful?
Thank Elvira F W
Geneva, Switzerland
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed 3 days ago
NEW

Nice flight from Geneva to Lisbon and back. The Bombadier plane is spacy and comfortable but quite noisy. No delays what is quite rare.

Europe Economy Canton of Geneva - Lisbon
Helpful?
Thank Tessamy
Prato, Italy
Level 4 Contributor
24 reviews
21 helpful votes
Reviewed 3 days ago
NEW

I have been flying back and forth between these two airports for over 40 years and this is the most convenient and reliable airline for service, flight schedule, and plane condition. Everyone has their video screen, the planes are new and clean, the captains are informative and give regular flight updates.

International Business Class New York City - Zurich
Helpful?
Thank Debra S
Berikon, Switzerland
Level 6 Contributor
128 reviews
23 helpful votes
Reviewed 3 days ago
NEW

Flight from Zürich to Barcelona and back and as well to Oslo, were great. To Oslo i had a business ticket. I enjoyed the business lounge at Zürich airport. The meals and drinks are good.

Europe Business Class Zurich - Oslo
Helpful?
Thank Lowrider78
See travel tips for airlines
“Do not book with Swiss Air”
JHW68, 11 Jul 2018 | Read review
“Choose another airline”
lisaf220, 10 Jul 2018 | Read review
“Sleeping aid and earplugs”
cindyhart, 9 Jul 2018 | Read review
“Avoid flights on the Airbus A340. it is an older plane where small things do not function as expected.”
E8977VXmichaelf, 9 Jul 2018 | Read review
“Not really.”
ViaceslavGuzun, 9 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

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