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TAP Portugal


6,354 Reviews
Headquarters: Aeroporto de Lisboa Edificio 25 8 Andar, Lisbon 1704-801 Portugal +351-707-205-700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,354 Reviews from our TripAdvisor Community

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6,354 reviews from our community

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Showing 1,503: English reviews
Bologna, Italy
1 review
Reviewed today
NEW

Victoria 3602154690 Booking code VAJ9YY Electronic ticket 047 – 2165824146 Passenger Roger Dorrington Warwick Class Business Bologna Lisbon Fortaleza return flight. Outbound flight 11/08/2017 TP871 Seat 1C - TP 036 Seat 3B Inbound flight 21/08/2017 TP035 Seat 3E – TP874 Seat 3C Dear TAP, The outbound flight from Bologna to Lisbon left 40minutes late, following the late arrival of the...

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International Business Class Bologna - Fortaleza

Helpful?
Thank warwick311
Halifax, Canada
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed yesterday
NEW

It is a joke to say that TAP has business class on inter Europe flights - economy seating, middle seat empty - no inflight entertainment options. No food service, no bar service, NO SERVICE. The crew were busy entertaining either other off duty staff or friends in the front of the plane- plane lands on runway, you deplane by stairs...

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Europe Business Class London - Lisbon

Helpful?
Thank southshorehome
Seattle, Washington
Level 4 Contributor
42 reviews
20 helpful votes
Reviewed yesterday
NEW

Flew in an Airbus A330-200, and had a very comfortable flight. Service at check in was good, boarded right away and was on time. They have a good entertainment system with a decent selection of tv and movies. Food was much better than I was expecting. We got one hot meal and a smaller meal on the 6 hour flight....

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International Economy Lisbon - Boston

Helpful?
Thank AJ A
Level 4 Contributor
45 reviews
22 helpful votes
Reviewed yesterday
NEW

We were not off to a good start. TAP changed our departure/arrival times without letting us know. I only found out because I checked our reservation 15 days before our flight was scheduled. This, coupled with the comments I read from other passengers, make me feel less than confident about this airline. Fortunately, I am pleased to report that our...

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International Economy Boston - Porto

Helpful?
Thank ejep84
Lisbon
Level 5 Contributor
72 reviews
7 helpful votes
Reviewed yesterday
NEW

A good flight. Very puntual and great service. A small meal was served could have been better but the service was good.

Europe Economy Lisbon - Manchester
Helpful?
Thank Raul F
bad homburg
Level 6 Contributor
120 reviews
45 helpful votes
Reviewed 2 days ago
NEW

Desaster airlaine, on both flights, one hour delay, no reason, no information, bad Food, bad Service, bad seats, no Internet, nothing what was just ok,

Europe Business Class Frankfurt - Lisbon
Helpful?
Thank misterxm
Bangkok, Thailand
2 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Imagine buying a Biz class ticket with Fiancee, only to find at the airport, one of us got 'Bumped' down and had to fly in economy! Was this a 'Lottery' or 'Flexy' ticket?? NO! Rude, no fair compensation, NO miles credited, NO follow up until after a dozen attempts to call, after trying to file complaint online, months later did...

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International Business Class Lisbon - Nyaung U

Helpful?
2 Thank michaelkranzler
Nassau, New Providence Island
1 review
Reviewed 3 days ago
NEW

I travelled from Miami - lisbon -Rome.. This journey is horrible because of delays,missing connections poor customer care..Messed up my advanced bookings and plans resulting me plenty of stress with time and financial loss.

International Economy Miami - Rome
Helpful?
Thank Diyya A
Level 5 Contributor
61 reviews
7 helpful votes
Reviewed 3 days ago
NEW

I fly TAP about once a year, usually in business class. Or... 'business class', as it's the same as economy class seating, but just with a better meal and the middle seat kept free. It's a thing that a lot of European airlines do and I don't think it's a real business product anymore. It's more like Economy Plus. They...

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International Business Class Lisbon - Ilha do Sal

Helpful?
1 Thank Importviking
San Diego, California
Level 5 Contributor
92 reviews
27 helpful votes
Reviewed 3 days ago
NEW
via mobile

I would highly recommend TAP the stewardesses in Stuarts were very very accommodating happy and made for a very very pleasant trip thanks so much. I love flying European airlines. Take off and arrival was on time which is a huge surprise after flying an American Airline thanks so much.

Europe Economy Barcelona - Lisbon
Helpful?
Thank McK5nz
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See travel tips for airlines
“Choose another airline”
warwick311, 22 Sep 2017 | Read review
“look for other airlaine”
misterxm, 20 Sep 2017 | Read review
“Good Luck shouldn't be a requirement for a full paid fare!”
michaelkranzler, 20 Sep 2017 | Read review
“TAP sometimes had very decent offers. Enroll to their newsletter and benefit.”
Importviking, 19 Sep 2017 | Read review
“Don't fly with them!!!!”
JudithT320, 19 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About TAP Portugal
The flag carrier of Portugal, TAP Portugal (TP) is a member of the Star Alliance. The airline serves more than 85 destinations in 38 countries across Europe, Africa, North America and South America. TAP also has codeshare agreements with about 30 other airlines, and owns two subsidiary airlines: Portugália (NI), also known as PGA, and PGA Express (OC). TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates a primary hub at Lisbon Portela Airport (LIS) and a secondary hub at Porto's Francisco de Sá Carneiro Airport (OPO).
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