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TAP Portugal


4 of 5 stars
2,667 Reviews
Headquarters: Aeroporto de Lisboa Edificio 25 8 Andar, Lisbon 1704-801 Portugal +351-707-205-700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 794
    Excellent
  • 1091
    Very good
  • 474
    Average
  • 167
    Poor
  • 141
    Terrible
Great service

For me is a great airline The service on board couldnt be better (much more than i expected for... read more

4 of 5 starsReviewed 2 days ago
moonrisezj
,
London, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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2,667 Reviews from our TripAdvisor Community

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2,667 reviews from our community

Date | Rating
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English first
Beckley, United Kingdom
Level Contributor
2 reviews
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just the sort of simple, quality service you require... and in the end it was cheaper than the discount carriers (no add-ons) and travelling at a far more acceptable time of the day.

Europe Economy London - Lisbon
Helpful?
1 Thank Flymo-Guy
London, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

For me is a great airline The service on board couldnt be better (much more than i expected for economy class) The food is good (i couldnt expected more for a short flight as 2h35m) The punctuality is normal if you fly to/from London Heathrow, you know delays is normal on a daily basis

Europe Economy Lisbon - London
Helpful?
1 Thank moonrisezj
Kayseri, Turkey
Level Contributor
5 reviews
2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I paid a full amount for an economy ticket from London to Lisbon, (200 euros+). My connecting flight from the USA was 7 hours early. TAP had seats on other, earlier flights leaving, but refused to exchange my ticket, but was willing to sell me a new ticket for a very high price. No discounts, no deals.

Europe Economy London - Lisbon
Helpful?
1 Thank Alice W
Level Contributor
8 reviews
1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

In the several flights i've take with TAP it has always been a good experience. It's one of the safest airlines with a very good service on board and good food. Only on rare exceptions it's most of the time on time, with no great delays. I highly recommend TAP.

Domestic Economy Lisbon - Funchal
Helpful?
Thank Nuno M
New York City, New York
Level Contributor
4 reviews
2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check-in was easy, but boarding was somewhat confusing; not orderly. They never announced when they started boarding and all rows boarded at the same time.

International Economy New York City - Amsterdam
Helpful?
Thank lorsal
Finland
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Positive: The airline has a very good on-board service in the economy class, with nice breakfast or night meal, with different selection of beverages (different types of juices, wines, etc) Maybe due to that and/or that they are direct flights, generally they are completely full of people

Europe Economy Helsinki - Lisbon
Helpful?
Thank BBMarques
Lisbon, Portugal
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 days ago NEW

the personal is not usually kind for the travellers in this flight they did not serve the dinner and gave us a voucher that is only enough for a burger menu the room for legs was very reduced and when the passager in front of us recline the chair there was no space even for read a book

Europe Economy Zurich - Lisbon
Helpful?
Thank paulapeixe
West Palm Beach, Florida
2 reviews
1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Flew biz class to MAd-nice, although seat does not lie totally flat. Economy coming back was nice,plenty of leg room.

International Economy Miami - Madrid
Helpful?
1 Thank pedro b
Dighton, Massachusetts
Level Contributor
3 reviews
3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Left Lisbon 1 1/2 late due to mechanical problems. Arrived Boston only 1/2 late. Flight attendants were very professional. I would fly with TAP again

International Economy Lisbon - Boston
Helpful?
2 Thank RichT1700
Cheshire, Connecticut
Level Contributor
5 reviews
3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All four of us enjoyed the flight from Boston to Lisbon. The service was attentive and courteous and the food quite good. On the return flight, there was actually too much food! There was no charge for wine, coffee or for fruit drinks or carbonated beverages. Two of the group also flew TAP from Oporto to Zurich and returned to...

More 
International Economy Boston - Lisbon

Helpful?
2 Thank Richard S
See travel tips for airlines
“They can have delays but i dont care because the service is amazing and for me that i hate to fly, make me feel really safe”
 of 5 stars moonrisezj, 29 Sep 2016 | Read review
“I tried to avoid discount airline problems, but seemed to have failed.”
 of 5 stars 296alicew, 29 Sep 2016 | Read review
“no tip could help”
 of 5 stars paulapeixe, 29 Sep 2016 | Read review
“Shared terminal space in newly established routes was a bit confusing for new TAP fliers.”
 of 5 stars richardsX2874FB, 28 Sep 2016 | Read review
“Be patient to board the plane, once there relax and enjoy.”
 of 5 stars 54nestorp, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About TAP Portugal
The flag carrier of Portugal, TAP Portugal (TP) is a member of the Star Alliance. The airline serves more than 85 destinations in 38 countries across Europe, Africa, North America and South America. TAP also has codeshare agreements with about 30 other airlines, and owns two subsidiary airlines: Portugália (NI), also known as PGA, and PGA Express (OC). TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates a primary hub at Lisbon Portela Airport (LIS) and a secondary hub at Porto's Francisco de Sá Carneiro Airport (OPO).
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