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Thai Airways


10,367 reviews
Headquarters: 89 Thanon Vibhavadi Rangsit, Bangkok 10900 Thailand 011 66 2 288 7000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,367 Reviews from our TripAdvisor Community

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10,367 reviews from our community

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Showing 5,943: English reviews
Meerbusch, Germany
Level 6 Contributor
126 reviews
55 helpful votes
Reviewed yesterday
NEW

As knowing a lot of airlines Thai is surely one of the top ones. Check- in easy, they have a great app which is very efficient. They allow 30 kg in eco that should do for a two weeks holiday. Welcome on board is very warm. The seats are comfortable, the space is ok. Entertainment system of the highest level...

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International Economy Frankfurt - Bangkok

Helpful?
Thank Petra1991
Aberdeen, United Kingdom
Level 5 Contributor
86 reviews
30 helpful votes
Reviewed yesterday
NEW

We had the pleasure of using Thai airways for our flight from Bangkok to Luang Prabang in Laos. We were slightly surprised to find ourselves in an advanced turbo prop aircraft but that did not detract from our enjoyment of the experience.. the aircraft was very well maintained and extremely clean and tidy. As you would expect the cabin staff...

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Southeast Asia Economy Bangkok - Luang Prabang

Helpful?
Thank fraserfritz
Broome, Australia
Level 4 Contributor
45 reviews
14 helpful votes
Reviewed yesterday
NEW

This was by far the cheapest flight out of Rome and not via UAE. Italians are a hoot to travel with, there's lots of standing around and chatting, they almost need a coffee station near the toilets as they make it quite a social trip. But it's when it lands that you appreciate Italians even more. After a delightful Italian...

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International Economy Rome - Perth

Helpful?
Thank Peppijam
Burlington, Canada
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed yesterday
NEW

Hadn't flown with Thai for quite some time, but was reminded how nice they are! The stewardesses are so very friendly, lovely smiles and good service. The food was good, and I'll just have to fly Thai Airways again soon.

Southeast Asia Economy Chennai (Madras) - Phnom Penh
Helpful?
Thank Paul W
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

There's no issues with the airlines, but while boarding, the ground staff should be more professional. There was no announcement regarding the boarding open, all of a sudden as soon as they have displayed a board about the boarding, there was mad rush run towards the boarding. Allowing passengers according to their seat numbers, is always better.

Asia Economy Yangon (Rangoon) - Hyderabad
Helpful?
Thank Shamsheer K
Singapore, Singapore
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The inflight service / entertainment / meal are a reflection of its status as a star alliance member airline. In particular, I was mesmerized by the interor decor of the cabin, the choice of lighting colour is quite sensational.

Southeast Asia Economy Singapore - Bangkok
Helpful?
Thank DJ_Business
Bangkok, Thailand
1 review
Reviewed yesterday
NEW

I decided to flying with Thai airways international from Bangkok city to my hometown Perth in Australia. Thai airways serves an outstanding services with great hospitality. loved it 👌

International Economy Bangkok - Perth
Helpful?
Thank Catty_love_skies
General Santos, Philippines
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

The cabin crew were excellent. Very responsive and really took time in talking to me and my companion's inquiries regarding in flight food and entertainment, considering the flight was really full of passengers. I had the unfortunate chance of taking other airlines where the FA don't even bother looking in your eyes while talking to you (maybe they're just busy)....

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Southeast Asia Economy Manila - Bangkok

Helpful?
Thank dokmike
Mornington
Level 4 Contributor
27 reviews
10 helpful votes
Reviewed 2 days ago
NEW

In fact, we flew from Melbourne to London in June and then returned in August, so this review covers two long flights. Thai provides modern planes, with a range of movies, excellent food and efficient and responsive cabin attendants. Long-haul in economy can be a trial, but the Thai planes, particularly on the Melbourne/Bangkok leg do seem to provide an...

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International Economy Melbourne - London

Helpful?
Thank David B
Malaysia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The flight was on time on outbound and also on our return journey. The service was good and cabin staffs make our flight very comfortable. Meals are good and so is the child meals. In flight entertainment was good and provide quite good choices.

International Economy Kuala Lumpur - Stockholm
Helpful?
Thank MalaysiaJessie
See travel tips for airlines
“Just get on board and enjoy.”
fraserfritz, 21 Sep 2018 | Read review
“Just announce the opening of the Boarding procedure and allow the passengers according to their seat numbers.”
shamsheerk2017, 21 Sep 2018 | Read review
“Down load the Thai airways app so you can check in on line. It's a lot faster.”
dokmike, 20 Sep 2018 | Read review
“Noise-cancelling headphones! And aisle seats.”
677DavidB, 20 Sep 2018 | Read review
“Choose a seat away from the toilet area”
301StuartD, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Thai Airways
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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