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Turkish Airlines


4 of 5 stars
3,977 Reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey +90 850 333 0 849 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2013
    Excellent
  • 1239
    Very good
  • 361
    Average
  • 153
    Poor
  • 210
    Terrible
Good Service, timeliness, and even a meal

Being a regular American business traveler, I am used to rude personnel, cramped seats, no... read more

4 of 5 starsReviewed 5 days ago
dumplings_n_grits
,
Saint Louis, Missouri
via mobile
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4.5 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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3,977 Reviews from our TripAdvisor Community

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3,977 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Leverkusen, Germany
Level Contributor
670 reviews
273 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I was on the second leg of my business trip from Germany to Kenya, transferring after midnight through Istanbul, Ataturk airport. The most significant disappointment for me on this flight was the poor quality of the business seats. I'm sorry, but for a flight in the middle of the night I do expect a seat that fully reclines so that...

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International Business Class Istanbul - Nairobi

Helpful?
Thank Eyekaytoo
Saint Louis, Missouri
Level Contributor
146 reviews
45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Being a regular American business traveler, I am used to rude personnel, cramped seats, no amenities, paying for everything, etc. Turkish airlines was a breath of fresh air. They boarded us in a timely manner which got us out on time. There seemed to be more flight attendants than the average American flight because there always seemed to be one...

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International Business Class Zagreb - Athens

Helpful?
Thank dumplings_n_grits
Khobar
Level Contributor
45 reviews
5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

This is first time we use the airline and found it acceptable. The air conditioning is bad and flight attendants bit rude! Seats are very tight and not comfortable. The food is not bad and they have limited options.

International Economy Istanbul - Dammam
Helpful?
Thank Adel M
Trogir, Croatia
Level Contributor
20 reviews
6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Kind and efficient crew - isn't it a miracle today? And I said one turkish word to the attendant and got an extra juice! I like it:)

International Economy Budapest - Kuala Lumpur
Helpful?
Thank vedran20
Prague, Czech Republic
Level Contributor
14 reviews
2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Turkish Airlines are very good. Especially I appreciate food, entertainment and service on the board. But airport in Istanbul is a bit poor. There is no free wifi for foreigners. You have to find restaurant or cafe and ask them for special code.Or you can buy ice cream for 6 euro or special card for 15 euro. If you have...

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International Economy Prague - Bishkek

Helpful?
Thank petrpal
Manchester, United Kingdom
Level Contributor
67 reviews
17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Flew to Istanbul for city break then on to Ercan ( North Cyprus). Excellent value. Good customer service gave my husband extra legroom at no charge ( exit seats) as cannot book these online check- in.. nothing too much trouble, cabin crew welcoming once as you board. Good meal choice free drinks. Comfortable seats enough space to stretch out, inflight...

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Europe Economy Manchester - Istanbul

Helpful?
1 Thank Caroline H
Tel Aviv, Israel
Level Contributor
14 reviews
4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very friendly staff at check-in. Economy was near to business, with food menus and good food very well presented. Also supplied amenities pouch. The entertainment panel was also high standard and the flight attendants were excellent. The seats were comfortable with just enough legroom.

International Economy Tel Aviv - Bangkok
Helpful?
1 Thank matig48
Birmingham, United Kingdom
Level Contributor
8 reviews
3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Both flights Birmingham to Istanbul and Istanbul to Kuala Lumpur were both OK in both directions. The layovers in Istanbul airport late at night for several hours were not the best of experiences. The return flight from KL parked up on a distant apron at IST and the bus journey at 4am was a wake up call! 3 near collisions...

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International Economy Birmingham - Kuala Lumpur

Helpful?
1 Thank Austropotamobius
El Cerrito, CA
Level Contributor
207 reviews
115 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have flown Turkish Air on several occasions now, direct to Istanbul and en route to Ethiopia and am planning to do so again to go to Spain. The service is excellent, the food either good or outstanding (this has changed some over time), and the seats as comfortable as any economy seat in a large airbus. One small feature...

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International Economy San Francisco - Istanbul

Helpful?
3 Thank sewkap
Fano, Italy
Level Contributor
114 reviews
78 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Finally they are winning many prizes during last years , of course they are investing much money and results are very clear under everybody eyes.. Modern aircrafts , well organized personnel , very very good food on board. Nothing to say , they are really growing up very fast...

Europe Economy Bologna - Istanbul
Helpful?
1 Thank Kaiks1972
See travel tips for airlines
“Book special meals at least 48Hrs in advance to secure reservation.”
 of 5 stars KristinSensei76, 23 Aug 2016 | Read review
“Chiedere i posti vicino all' emergency exit”
 of 5 stars 488ClaudioB, 23 Aug 2016 | Read review
“If you are in transit, make sure you have enough time from one flight to other”
 of 5 stars mitsf2014, 23 Aug 2016 | Read review
“Book your shower in Istanbul Lounge early enough waiting time up to 2 hours for a free spot.”
 of 5 stars hanspe80, 22 Aug 2016 | Read review
“Ask for front row or exit row seats, the check in staff is quite obliging to accommodate your request subject to availability”
 of 5 stars Yogi494, 20 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Turkish national flag carrier Turkish Airlines (TK) flies to more countries than any other airline with 287 points across the globe, including more than 51 domestic destinations and more than 113 countries in Europe, Asia, Africa, North America and South America. Its fleet consists of plans with two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. Turkish Airlines also has codeshare agreements with almost 40 other carriers. The airline is part of the Star Alliance.
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