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Turkish Airlines


10,841 Reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey +90 850 333 0 849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,841 Reviews from our TripAdvisor Community

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10,841 reviews from our community

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Showing 4,986: English reviews
Albany, New York
Level 3 Contributor
23 reviews
4 helpful votes
Reviewed yesterday
NEW

This is not the first time I fly Turkish Airlines... but recently I flew to Abidjan via Istanbul, then Malta via Istanbul, and return to JFK. Six flights in total. In all of them, the service, particularly the food and drinks, was excellent. JFK-Ataturk has the best service (menu, flight amenities, etc.). But even in 2-hour long flights, Istanbul-Malta &...

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International Economy New York City - Abidjan

Helpful?
Thank AlCarr
Level 6 Contributor
73 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

I flew first from Madrid to Istambul where I connected Male. Turkish accepts baggage of up to 30 kg. Which was perfect for me since I was traveling with diving equipment. I did web cheking and at the airport use the drop off service to avoid the check-in delay. The boarding process was efficient, and both flights were on time....

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International Economy Istanbul - Male

Helpful?
Thank JCA10000
Lahore, Pakistan
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Pathetic cabins in boeing aircrafts. Terrible food, even worse customer care service. Never replies to any feedback. very rude staff at the ataturk airport who could hardly understand and speak English at Turkish helpdesk. Zero information about miles and smiles program. Extremely difficult to locate the feedback forms on website. Also their fleet is outdated and could crash anytime. Cannot...

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International Economy Lahore - London

Helpful?
Thank Saad I
Miami Beach, Florida
Level 3 Contributor
12 reviews
6 helpful votes
Reviewed 2 days ago
NEW

The best airline, excellent experience, great services, personal too professional, seat very comfortable.

International Economy Miami - Istanbul
Helpful?
Thank pedy3
Leicester, United Kingdom
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 2 days ago
NEW

the flight was very bad and the food very bad it so bad and i would not flight with now on so bad the food so bad i not flight with not from soon

Europe Economy London - Istanbul
Helpful?
Thank 2018799
Halesowen
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Plane left and arrived on time but having to transfer via Istanbul is a pain. Food was not as good as I have had in the past. Staff are helpful and pleasant.

Europe Economy Birmingham - Nicosia
Helpful?
Thank Cynthia C
Level 4 Contributor
18 reviews
12 helpful votes
Reviewed 3 days ago
NEW
via mobile

After a long-haul international flight with a connection a business traveller must be able to take a shower during the layover. That's why we plan layovers of 2 to 3 hours. The Turkish Ailrine Istanbul Lounge had a wait time of 3 to 4 hours today. They said this was typical. If you are flying from China to Europe and...

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International Business Class Guangzhou - Budapest

Helpful?
Thank CG812
Gothenburg, Sweden
Level 4 Contributor
33 reviews
1 helpful vote
Reviewed 3 days ago
NEW

Our flights went on with minor problems like a delay on our way home, they managed to fly faster to cut it to half an hour. Food included, surprisingly edible. Friendly staff. Wonderful that golf clubs are included. A great minus for lousy customer service when our daughter lost her passport on the aircraft in AYT airport. I tried to...

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Europe Economy Copenhagen - Antalya

Helpful?
Thank LaOlaB
Bracknell, United Kingdom
Level 5 Contributor
85 reviews
8 helpful votes
Reviewed 4 days ago
NEW
via mobile

The first leg was from Barcelona to Istanbul and was an enjoyable and comfortable experience. The second leg was from Istanbul to Entebbe via a stopover in all Kigali in Rwanda and the seats only reclined a little so there was not much chance of sleeping through the night.

International Business Class Barcelona - Entebbe
Helpful?
Thank Paul B
Asia
Level 3 Contributor
6 reviews
Reviewed 4 days ago
NEW

Good airline....people were real and food quite acceptable. Leg room wasn't that bad. I'd fly with the again for two reasons, price and treat you as someone who has paid to fly on their airline!

International Economy Jakarta - Athens
Helpful?
Thank howtospendmoney
See travel tips for airlines
“Avoid this airlines at all costs if you want to land on time and especially in one piece to your destinations”
374saadi, 17 Nov 2017 | Read review
“Check in advance for a way to communicate if you lose something on the aircraft.”
LaOlaB, 15 Nov 2017 | Read review
“book early on their website...prices increase quickly”
howtospendmoney, 14 Nov 2017 | Read review
“Book early - the best deals are bought in advance”
865JohnM, 13 Nov 2017 | Read review
“21/5000 to book in advance”
Fantasia95, 12 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Turkish national flag carrier Turkish Airlines (TK) flies to more countries than any other airline with 287 points across the globe, including more than 51 domestic destinations and more than 113 countries in Europe, Asia, Africa, North America and South America. Its fleet consists of plans with two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. Turkish Airlines also has codeshare agreements with almost 40 other carriers. The airline is part of the Star Alliance.
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