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Turkmenistan Airlines


140 reviews
Headquarters: 82 Makhtymkuly Av., Ashgabat 744036 Turkmenistan 011 993 12 39-17-17 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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140 Reviews from our TripAdvisor Community

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140 reviews from our community

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Showing 24: English reviews
Level 1 Contributor
3 reviews
Reviewed 4 weeks ago

The staff was very friendly. even the food was good. The plane was half full. I travelled with my two kids. I will travel again!!

International Economy Frankfurt - Yerevan
Helpful?
Thank Loussine T
1 review
Reviewed May 15, 2018

Tiny plane for long-haul flight, hardly any space for manouvre, no space for hand luggage as the space was taken by first aid kit. Very veryyy rude staff, would rather pay an extra few quid for a much better flight without dealing with rude staff.

International Economy Birmingham - Ashgabat
Helpful?
Thank David C
Bangkok
Level 6 Contributor
323 reviews
228 helpful votes
Reviewed April 30, 2018

I had return flights Ashgabat-Dashoguz and Ashgabat-Turkmenabat in Economy. All flights (Boeing 737) departed punctual, and each time all seats were taken. Every passenger gets a bottle of water, other soft drinks and chips cost extra. Economy with any airline rarely is comfortable, but for such short flights it is ok. The interior of the plane was clean, the service...

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Domestic Economy Ashgabat - Dasoguz

Helpful?
Thank kilovolt500
UK
Level 4 Contributor
23 reviews
22 helpful votes
Reviewed April 18, 2018

No entertainment No Booze No smiles No support during transit (in Ashkabhad) No centralised customer service number No after sales Sub par food (even for airline standards) Bumpiest flight ever Try ringing customer service (if you can find someone that will speak to you) and get an answer. on the PLUS side WE DID ARRIVE SAFELY at our destination (albeit...

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International Economy Birmingham - Amritsar

Helpful?
Thank durster2006
Brest, Belarus
Level 4 Contributor
9 reviews
3 helpful votes
Reviewed March 20, 2018

A beautiful flight. We flew from Minsk to Bangkok. Very satisfied with the flight. Great planes. A wonderful job of stewards. Abundant food and unlimited soft drinks. A good impression was made by Ashgabat airport. But it is still not very busy. Прекрасный полёт. Летели из Минска в Бангкок. Очень довольны полётом. Отличные самолёты. Прекрасная работа стюардов. Обильное питание и...

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International Economy Minsk - Bangkok

Helpful?
Thank burblis
1 review
Reviewed March 10, 2018

It was the quickest route to BKK so there is the plus side. However no alcohol, no entertainment, sits were fake leather . Just a really unpleasant trip.. They do have TVs but nothing was on. Why not. So very boring 12 hours...

International Economy Paris - Bangkok
Helpful?
Thank Koh Samui B
Tbilisi, Georgia
Level 5 Contributor
66 reviews
24 helpful votes
Reviewed January 14, 2018

Tickets are the same price like Turkish airlines but in return you have just a seat. Food is terrible. Service inattentive

International Economy Ashgabat - Istanbul
Helpful?
Thank Igor B
Paris, France
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed December 28, 2017

Very nice staff. They do not come every 5 minutes to bother the passengers, no loud radio announces. Very silent and quite. Even the food was good. Very good and cheap.

International Economy Paris - Bangkok
Helpful?
Thank danitorresv
Northampton, United Kingdom
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed December 4, 2017

Flight very late over 7 hours delayed and can not claim compensation. No offer of free drinks or food when delayed. During the flight there are no blankets or pillows. Avoid if you can.

International Economy Birmingham - Ashgabat
Helpful?
1 Thank Darren C
West Bromwich, United Kingdom
Level 4 Contributor
26 reviews
3 helpful votes
Reviewed November 16, 2017

It has a great selection of foods and seats and also there a lot of leg room but there is no entertainment and its very cheap.

International Economy Birmingham - Amritsar
Helpful?
Thank Amarjit U
See travel tips for airlines
“Just don't do it. Seriously.”
durster2006, 18 Apr 2018 | Read review
“cancel it and book with another airline.....”
KoSamuiBoatCharter, 10 Mar 2018 | Read review
“Dont do that to your self”
igorb444, 14 Jan 2018 | Read review
“Avoid if you can.”
744darrenc, 4 Dec 2017 | Read review
“take netertainment with you like a nintendo switch.”
amarjitu2017, 16 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Turkmenistan Airlines
Founded in 1992, Turkmenistan Airlines (T5) is the country's flag carrier and is headquartered in Ashgabat. The airline has designated Ashgabat International Airport (ASB) as its hub and Turkmenabat Airport (CRZ) and Turkmenbashi Airport (KRW) as focus cities. Turkmenistan Airlines flies to about 6 domestic destinations as well as 14 countries in Europe, the Middle East and Asia. It also has codeshare agreements with Belavia (B2) and S7 Airlines (S7). The carrier's fleet of 35 aircraft includes eight planes used for cargo and six planes operated on behalf of the government. Its planes used for commercial passenger service feature either one cabin (Economy Class) or two cabins (Business Class and Economy Class).

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