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Ukraine International Airlines


2,091 reviews
Headquarters: 201-203 Kharkivske Shosse, Kiev 2121 Ukraine 011 380 44 581 5050 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,091 Reviews from our TripAdvisor Community

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2,091 reviews from our community

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Showing 907: English reviews
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

Not good value for the money paid. 4 flights among 4 were delayed. Internal in Ukraine for 1.5 hours and 4 hours, international for 30 minutes and 1 hour. Weird...

Europe Economy Kharkiv - London
Helpful?
Thank Konstantyn V
1 review
Reviewed yesterday
NEW
via mobile

Airline changed schedule without notification. I had to leave sterile zone, get out to departure hall to reschedule my connecting flight. Was trapped in Kiev for over 8 hours , end up missing my connection at JFK. All hotels were sold out in NY airport are, spent the night in the airport lounge and got home a day late. All...

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International Business Class Yerevan - Tampa

Helpful?
Thank Armen G
Amman, Jordan
Level 4 Contributor
17 reviews
9 helpful votes
Reviewed yesterday
NEW

I have traveled within UIA airlines for 2 trips: PS762, PS411, PS412, PS761 First trip with UIA was end of November 2016: Amman - Ukraine - Dusseldorf and Dusseldorf - Ukraine - Amman my experience was: Pros: 1-Highly trained and experienced airplane captains, even in bad weather conditions. i felt that during landing in snowy and foggy airport. 2- Nice...

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International Economy Amman - Vienna

Helpful?
1 Thank M_Kharma
Abu Dhabi, United Arab Emirates
Level 3 Contributor
17 reviews
12 helpful votes
Reviewed 2 days ago
NEW

Round trip, Business Class. Afforded lounges in both Dubai and Kiev. Very nice. Small plane 737-800, but very comfortable, and the crew staff was outstanding. I did not expect that kind of service from a small airline. Pilot, obviously, very competent, based on the take off and landings, and dealing with the small turbulence. Leaving Kiev, back to Dubai, it...

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International Business Class Dubai - Kiev

Helpful?
Thank rlcgreenwich
Hod Hasharon, Israel
Level 3 Contributor
17 reviews
1 helpful vote
Reviewed 2 days ago
NEW

i have been flying with Ukraine international several time. as for the services its a low cost company(been so 3 years) and serve free only water. the food is average and not wrath it. the pilots of this company don know how to decline at low rate! it is very painful felling when you arrive to your destination, it seems...

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International Economy Tel Aviv - Kiev

Helpful?
Thank harel3012
Kiev, Ukraine
Level 6 Contributor
74 reviews
50 helpful votes
Reviewed 2 days ago
NEW

Don't like flying with UIA, but there is not much choice on domestic flights. This was a very good flight though, departed and arrived on time and generally went very smoothly. The flight is about an hour on Embraer 190 aircraft.

Domestic Economy Kiev - Chernivtsi
Helpful?
Thank Neko_Katya
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed 2 days ago
NEW

the experience with the airline was bad, as the food was not sumptuous. dureng return journey we had to pay 30 Euro for boarding pass which was a hidden cost . so be careful when you travel with ukraine international airlines.

International Premium Economy New Delhi - Warsaw
Helpful?
Thank UmeshKumarS11
London, United Kingdom
1 review
Reviewed 2 days ago
NEW
via mobile

AVOID!! AVOID!! AVOID!!!! I paid extra for a flexible ticket that clearly reads fully refundable and that I could change the date of my ticket at no extra cost. But when I wanted to change the date I was given every excuse under the sun for them not to change the dates. In the end I had to pay a...

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Europe Economy Kiev - London

Helpful?
Thank jaydelaney2018
Philippines
Level 4 Contributor
44 reviews
Reviewed 2 days ago
NEW

seats are not confort at all, you cant extend your legs but at least i travelled for a good price, cabin crew are beautiful and service is excellent.

International Economy Milan - Tehran
Helpful?
Thank Joel A
Level 5 Contributor
73 reviews
16 helpful votes
Reviewed 3 days ago
NEW

The flight and service were normal/average for economy. The food was ok and there were beverages served throughout the flight. However, the flight was delayed by 3 1/2 hours but we were never given a specific reason other than they were waiting for a flight to arrive. The flight arrived at JFK Terminal 4 at 12:30 AM (our departure time)...

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International Economy New York City - Minsk

Helpful?
Thank Keith M
See travel tips for airlines
“be careful to stop-over duration, some time it is long.”
M_Kharma, 20 Sep 2018 | Read review
“If you are American, they will care for you.”
rlcgreenwich, 19 Sep 2018 | Read review
“be careful of hidden costs when you fly with UIA”
UmeshKumarS11, 19 Sep 2018 | Read review
“Try and get a passage seat if your tall so you can stretch your legs”
Eildon365, 18 Sep 2018 | Read review
“Nothing can be said.”
donnieBlue61, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Ukraine International Airlines
Headquartered in Kiev, Ukraine International Airlines (PS) is the largest airline in Ukraine as well as the country's flag carrier. Founded in 1992, it operates from a hub at Boryspil International Airport (KBP), just outside Kiev. The airline has scheduled passenger and charter flights to 80 destinations. This includes 10 destinations within the Ukraine, as well as international flights to 24 countries in Europe, three countries in Africa, four countries in Central Asia, eight countries in Western Asia, one country in East Asia and one country in North America. It also has codeshare agreements with 13 other airlines.
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