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Vietnam Airlines


5,053 reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam 011 84 8 3832 0320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,053 Reviews from our TripAdvisor Community

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5,053 reviews from our community

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Showing 2,883: English reviews
Brisbane, Queensland, Australia
Level 6 Contributor
126 reviews
31 helpful votes
Reviewed 2 days ago
NEW
via mobile

Our flight from Da Nang to Hanoi was just 55 minutes but it was first class all the way. A warm welcome, a cool drink, a delicious lunch - what more could one want? Highly recommend travelling on Vietnam Airlines!

Domestic Business Class Da Nang - Hanoi
Helpful?
Thank Andrew C
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The joys of flying up front. A bed, A better food and drink selection, Your own seat. Attention to detail. They are new to the game, but will fly with them again. The lounges in Vietnam are a bit rough, but it is still an up and coming country, and they are trying.

International Business Class Melbourne - Da Nang
Helpful?
Thank JeffS3334
Sydney, Australia
Level 6 Contributor
56 reviews
25 helpful votes
Reviewed 2 days ago
NEW

This was operated by Vietnam Airlines, and promoted as VietJet, I suppose their low cost alternative for their local market. Everything went like clockwork, and the flight was remarkably uneventful......that's what you want!. The cabin crew were of a high standard and very pretty / handsome. We were served a chicken sandwich each and drinks on this short flight, and...

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Southeast Asia Economy Hanoi - Yangon (Rangoon)

Helpful?
Thank mikef888au
Norwich, United Kingdom
Level 6 Contributor
135 reviews
68 helpful votes
Reviewed 2 days ago
NEW

Not a big choice of food and a poor selection of films. The beds had that annoying join under the hip which the older lie flat beds have. The cabin crew were helpful.

International Business Class Hanoi - London
Helpful?
Thank fritzmollie
Portsmouth, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 2 days ago
NEW

We flew business class from Sydney to Ho Chi Minh city, and then premium economy back to London. Generally, all good, nice airline, staff good and helpful, an internationally competitive experience . However as we had a long stop over in Ho Chi Minh city wanted to use business class lounge to freshen up, and thought as we had travelled...

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International Economy Ho Chi Minh City - London

Helpful?
Thank smartfamily62
Shanghai, China
Level 6 Contributor
102 reviews
53 helpful votes
Reviewed 2 days ago
NEW
via mobile

The flight was with a rather new A350 aircraft. The cabin is very spacious and quiet. Distance between the Eco class seats was quite comfortable , even for me as a more than average sized person. Same for the width of the seat. The entertainment system worked perfectly fine and had a lot to offer. Newest Hollywood movies and lot...

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Southeast Asia Economy Shanghai - Hanoi

Helpful?
Thank Olaf J
Singapore, Singapore
Level 5 Contributor
81 reviews
7 helpful votes
Reviewed 3 days ago
NEW
via mobile

Surprised by the high service standard Vietnam Airline is delivering for 1/2 of SQ prices. Food is good, more importantly the service from the stewardesses are exceptional; not only they speak native Vietnamese, they can communicate in English, Chinese and Korean too. Flight is on time! Well done!

Southeast Asia Economy Singapore - Ho Chi Minh City
Helpful?
Thank 2015Family6
Level 1 Contributor
5 reviews
Reviewed 3 days ago
NEW

I had a lovely flight starting with the warm and helpful young lady on the check in counter. I expressed that I would appreciate some leg room as I am tall, and she happily gave me an exit row. They were extremely busy, but nothing was too much trouble.i was well under weight, but it's probably helpful to travellers to...

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International Economy Hanoi - Auckland

Helpful?
Thank Joan M
Level 2 Contributor
2 reviews
Reviewed 4 days ago
NEW

Great experience during the trip. There are no delay in onboard and fly. Staff very friendly, polite, helpful and provided the good service

Southeast Asia Economy Hanoi - Phuket
Helpful?
Thank Traveler830302
Hornsby, Australia
Level 5 Contributor
42 reviews
32 helpful votes
Reviewed 4 days ago
NEW

I usually fly budget airlines so I was excited to be travelling like a grown-up (I'm 40) but to be honest it wasn't that much better than I'm used to. Seats felt much the same, legroom much the same. Inflight entertainment, luggage and food included was a nice bonus but none of it spectacular. I have no real negative comments...

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International Economy Sydney - London

Helpful?
Thank Moomin678
See travel tips for airlines
“Book business...”
JeffS3334, 19 Oct 2018 | Read review
“Probably a window seat as the flight is quiet short....under 2 hours”
mikef888au, 19 Oct 2018 | Read review
“Relax, enjoy.”
K7384RZjoanm, 18 Oct 2018 | Read review
“Premium Economy looks pretty good as well, and the quality of food and service is carried through to Economy as well”
acford, 16 Oct 2018 | Read review
“Just be aware that you MAY have to collect your luggage at the International Airport before taking an internal domestic flight.”
CarolynA751, 15 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)

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