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Vietnam Airlines


4,486 reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam 011 84 8 3832 0320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,486 Reviews from our TripAdvisor Community

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4,486 reviews from our community

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Showing 2,553: English reviews
Melbourne, Australia
2 reviews
2 helpful votes
Reviewed yesterday
NEW

One general problem with Vietnam Airlines is that they cannot be contacted during the weekend or outside of business hours on weekdays. The specific problem with this flight was mainly at Ho Chi Minh City airport. We were instructed upon leaving the prior flight that we had to collect our luggage. We waited for a long time at the carousel...

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Domestic Economy Ho Chi Minh City - Da Nang

Helpful?
Thank r0g54
Geelong, Australia
2 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Vietnam Airlines have squashed some extra seats in making it soo cramped. The cabin temperature was ridiculously warm. I don’t think I would fly with them again.

International Economy Melbourne - Ho Chi Minh City
Helpful?
Thank mandymjune2018
Sydney, Australia
Level 4 Contributor
24 reviews
3 helpful votes
Reviewed 2 days ago
NEW

Purhased Premium Economy tickets at an excellent price and definitely worth the small increase over Economy. Check in was quick and had the benefit of the express lane for immigration and security at Sydney, beating the crowd. You also gain the benefit of early boarding and more overhead room as there are less seats per locker. The seating is comfortable...

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International Economy Sydney - Ho Chi Minh City

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Thank KarlFiona
Greater Sydney, Australia
Level 3 Contributor
16 reviews
6 helpful votes
Reviewed 3 days ago
NEW
via mobile

We bought reasonably priced tickets to London on Vietnam Airlines, expecting so-so service. We were so wrong. This airline more than surpassed our expectations. The planes had spacious leg room, seats that recline considerably and excellent service. The food in economy was excellent. I usually avoid any meat dishes on planes, but the beef and chicken were tender snd tasty.considering...

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International Economy Sydney - London

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1 Thank jackiedoman
Level 4 Contributor
47 reviews
28 helpful votes
Reviewed 3 days ago
NEW
via mobile

My husband and I flew with Vietnam Airlines last Tuesday unfortunately our plane was an hour late departing and due to bad weather the pilot was unable to make up the time, we had a connecting flight into Bangkok that we expected to miss. However on arrival we discovered they had held the Bangkok connection, staff guiding us through to...

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International Economy Melbourne - Bangkok

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Thank Sue B
Level 3 Contributor
22 reviews
28 helpful votes
Reviewed 4 days ago
NEW
via mobile

Had the pleasure of flying Vietnam Airlines on board service was ok but departure and arrival times didn’t match our expectations, almost missed our connection.

Southeast Asia Economy Hanoi - Bangkok
Helpful?
Thank Cameron H
Newcastle, Australia
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 4 days ago
NEW

Clean and modern aircraft. Good inflight entertainment, but would suggest you bring own headset with aircraft adapter. Staff are friendly and the food was okay.

International Economy Sydney - Ho Chi Minh City
Helpful?
Thank gr3gm1tch
Darwin, Australia
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 4 days ago
NEW

I shopped around for prices and Vietnam airlines was actually about the same price as all the rest. Just a Economy class seat. Well, surprise - surprise, on time. The plane was a 777, fantastic seats. Plenty of room. Good meal and free drinks / beers. Movie, what good go wrong - nothing! Much better than Jetstar

Southeast Asia Economy Hanoi - Singapore
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1 Thank 01Markjh64
Level 1 Contributor
4 reviews
Reviewed 5 days ago
NEW
via mobile

My family of 4 flew to Vietnam for 2 weeks holiday. We flew into Ho Chi Minh, took 2 internal flights and flew out of Hanoi, all with Vietnam Airways. All flights were on time and whilst the planes are not the newest in the sky, they were clean and well maintained. The staff were very friendly and looked after...

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International Economy Sydney - Ho Chi Minh City

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Thank Sean O
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 5 days ago
NEW

We were recently traveling home to Hong Kong from Hoi An. We had to travel via Ho Chi Minh. There were severe delays but the staff were incredibly helpful and made a plan to ensure that we made our connecting flight in Ho Chi Minh to HK. There was someone assigned to ensure that we were guided to international departures...

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Asia Economy Ho Chi Minh City - Hong Kong

Helpful?
Thank Greer E
See travel tips for airlines
“Premium Economy well worth the little extra”
KarlFiona, 21 Jul 2018 | Read review
“Upgrade to Premium Economy if you can”
phillinet, 17 Jul 2018 | Read review
“If you don't mind the service on board then the price and non stop to Vietnam are excellent choice”
thomasnR4335WG, 16 Jul 2018 | Read review
“The Best Value for Money.”
thierryo805, 16 Jul 2018 | Read review
“Don't fly overnight”
X8997ETjohns, 15 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)

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