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Virgin Atlantic Airways


5,346 Reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England +44-0344-209-7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,346 Reviews from our TripAdvisor Community

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5,346 reviews from our community

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Showing 5,193: English reviews
Berkshire, United Kingdom
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

Flight left on time, plenty of leg room, comfortable seat, food was good, in flight entertainment was very good & staff were very kind and helpful. Check in and security went relatively smoothly & boarding was also efficient. Overall a great flight!

International Economy New Delhi - London
Helpful?
Thank amardeep101
Berkshire, United Kingdom
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

Food on the flight was good, we were offered a lot of snacks, and meals were plentiful. However, the food was the only good aspect of the flight. After leaving an hour late, as we were stuck on the runway waiting for connecting passengers from a different flight, I was running the risk of missing my own connecting flight. Although...

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International Economy London - Las Vegas

Helpful?
Thank amardeep101
Barking, United Kingdom
Level 5 Contributor
87 reviews
23 helpful votes
Reviewed yesterday
NEW

The flight was good. We left on time & arrived a bit early. The food was alright. The staff were good. We've flown with Virgin Atlantic before & will do so again. The only down side is that in order to sit together you know have to pay otherwise you will be separated.

International Economy London - Orlando
Helpful?
Thank George G
South of England
Level 6 Contributor
170 reviews
76 helpful votes
Reviewed yesterday
NEW

I do enjoy the Premium Economy service on Virgin Atlantic. I think that they do this cabin upgrade much better than other airlines. Cabin service experience again faultless. Menu choice for lunch was very good. Afternoon tea also tasty. Crew attentive and serviced PE customers well.

International Premium Economy London - Washington DC
Helpful?
Thank Travel_Undercover
Level 4 Contributor
29 reviews
16 helpful votes
Reviewed 2 days ago
NEW

Brilliant comfortable flight seats roomy plenty of leg Room and the in-flight entertainment good flight attendants were great and food good very enjoyable flight

International Economy Manchester - Orlando
Helpful?
Thank dianejoh
Notts, England
Level 4 Contributor
29 reviews
35 helpful votes
Reviewed 2 days ago
NEW

First time I have actually had good flights with Virgin both ways, usually one flight is terrible. Check-In smooth as was security at both Manchester & Las Vegas. If flying Economy with Virgin it is worth paying to get the seats upstairs, if I had been downstairs I have feeling my experience wouldn't have been as good. Crew were efficent...

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International Economy Manchester - Las Vegas

Helpful?
Thank dearmrman
Maryville, Tennessee
Level 6 Contributor
85 reviews
15 helpful votes
Reviewed 2 days ago
NEW

This was an excellent flight. The sleep suit and fold down bed were both unexpected and much appreciated. Food was delicious and the attendants were very nice and accommodating. I think this was the most comfortable flight I have ever been on.

International Business Class Atlanta - Manchester
Helpful?
Thank koigirl31
Cardiff, United Kingdom
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew with Virgin Atlantic to Cancun earlier this month. Flight both ways were punctual. Outgoing was a 747 and I have to say these planes feel really dated now. Whilst the cabin was clean, everything felt very 1980's even the entertainment system (long-haul flight) was sluggish and the content certainly very average. Food was 'ok' Drinks were on demand and...

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International Premium Economy London - Cancun

Helpful?
Thank celtictricky_69
Aldershot, United Kingdom
Level 5 Contributor
77 reviews
39 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew to Seattle yesterday with Virgin and I just can't fault them. The seating all seemed pretty new and was comfy. Ok it's always tight on space in Economy- you get that with all airlines. Plenty of movies to choose from and a decent screen. The cabin crew were really friendly and jokey and came round lots of times with...

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International Economy London - Seattle

Helpful?
Thank SWPresh
Bremerton, Washington
Level 4 Contributor
32 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Relaxing flight and received plenty of drinks and food. Quick in services and very pleasant atmosphere. Beautiful plane and quite and clean. Lighting features were nice from light to dark when flying over, lights on when approaching airport. Would recommend this transatlantic flight on a 787 plane and the Virgin Atlantic Crew.

International Economy London - Seattle
Helpful?
Thank Wendy D
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See travel tips for airlines
“Leave plenty of time in between flights if connecting!”
amardeep101, 19 Sep 2017 | Read review
“Sit back and enjoy”
dianejoh, 18 Sep 2017 | Read review
“If it's a 747, pay for economy seats in the bubble.”
dearmrman, 18 Sep 2017 | Read review
“Maybe you should fly upper class!”
Spirodesi, 18 Sep 2017 | Read review
“buy a sturdy waterproof suitcase”
466bettinam, 18 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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