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Virgin Atlantic Airways


10,362 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,362 Reviews from our TripAdvisor Community

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10,362 reviews from our community

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Showing 10,057: English reviews
Portsmouth, United Kingdom
Level 4 Contributor
27 reviews
6 helpful votes
Reviewed today
NEW
via mobile

Fly with virgin to the states a lot they are preferred choice but if I was to go I this experience no thank you, flight attendants were great apart from one wouldn’t leave you alone and it was like she was on pantomime it was a joke give up your not 21 anymore, it was embarrassing the constant bombardment from...

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International Economy Orlando - London

Helpful?
Thank Cbradshaw1984
Portsmouth, United Kingdom
Level 4 Contributor
27 reviews
6 helpful votes
Reviewed today
NEW
via mobile

The flight was fine, but will definitely be flying first class next time as it’s such a long flight, staff were great

International Economy London - Orlando
Helpful?
Thank Cbradshaw1984
Sunbury, United Kingdom
Level 5 Contributor
48 reviews
26 helpful votes
Reviewed today
NEW

Had a really enjoyable flight. Service was good very professional cabin staff.check in and bag drop worked efficiently.

International Premium Economy London - New York City
Helpful?
Thank 650donnam
Christchurch, United Kingdom
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed today
NEW
via mobile

Having travelled with Virgin Atlantic on numerous occasions over many years in all cabin classes, the flights to MCO from LGW (and return) were excellent. Both the ground crew and flight crew are a polite, efficient and attentive. Whilst most of the 747’s on this particular route do show their age, flying on the “queen of the sky” continues to...

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International Premium Economy London - Orlando

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Thank TDWLLTL
Oxford, United Kingdom
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed today
NEW

A very good flight, superb in-flight entertainment, if you like an alcoholic drink thay do shut the bar after a while. Friendly staff , and flight was on time

International Economy London - Las Vegas
Helpful?
Thank 53peterp53
London, United Kingdom
Level 5 Contributor
74 reviews
25 helpful votes
Reviewed today
NEW
via mobile

I have never flown a long haul flight before and wasn't really looking forward to it. But, from arriving at the airport too arriving in LA....I loved it!!!! The check in was really smooth and easy to do. We were welcomed on board by the friendly air crew. The seats were comfortable with ample leg room ( but then I...

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International Economy London - Los Angeles

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Thank jackie_dodds
Level 4 Contributor
39 reviews
23 helpful votes
Reviewed yesterday
NEW
via mobile

Upper class trip and the service by all the crew on board was 1st Class. Food drinks and service excellent. Highly recommend this airline

International Business Class London - Bridgetown
Helpful?
Thank Cheryl H
Oxfordshire, United Kingdom
Level 5 Contributor
82 reviews
32 helpful votes
Reviewed yesterday
NEW

Virgin Atlantic always seem to consistently offer a pretty good service. The crew were excellent and very helpful. The service and food was okay (for economy). The only weak part of the offer is the seat - the bit your bum goes on is shapeless and lumpy, and I am 6' 1" but the seat back seems to have been...

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International Economy London - Miami

Helpful?
Thank oxfordtreker
Bournemouth, United Kingdom
2 reviews
Reviewed yesterday
NEW

We travelled with Virgin Holidays, and flew with Virgin Atlantic From Gatwick. The staff were excellent, and because we travelled with my disabled daughter who has Autism there Special Assistance team were so helpful. The reason why I rated them average is due to the aircraft themselves, I feel that they are showing there age. Some of our seats were...

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International Economy London - Orlando

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Thank Safari29572952826
Reading, United Kingdom
Level 5 Contributor
52 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

We recently had the pleasure of flying Virgin Atlantic to Florida for a family visit, virgin is our choice every time you get good value for money and good service. The planes are always modern and clean the food ok but thats whatever airline you fly. Having travelled with virgin at least 20+ times we will be booking again for...

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International Economy London - Orlando

Helpful?
Thank dingle0072016
See travel tips for airlines
“Enjoy the in flight entertainment”
53peterp53, 20 Nov 2018 | Read review
“Get a pre-check status or world pass that let you avoid lengthy TSA lines and ends to take shoes and belts off.”
marklK8827XE, 19 Nov 2018 | Read review
“Refill an empty water bottle after security.take some munchies.”
Tonyisleham, 18 Nov 2018 | Read review
“please do not use Virgin services. We had issues, made them aware immediately and they did nothing to improve our situation”
Z180EDkellym, 18 Nov 2018 | Read review
“The new planes are not a 747”
270yucels, 18 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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