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Vueling Airlines


3 of 5 stars
3,199 Reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain +34-807-300-745 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 330
    Excellent
  • 789
    Very good
  • 792
    Average
  • 464
    Poor
  • 824
    Terrible
Lost cost airline worth taking

Flight was great, left on time, service was fine for low cost airline. Flight attendants were... read more

3 of 5 starsReviewed 6 days ago
jstaines72
,
Avon, Connecticut
Rating summary
  • 2.5 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Customer Service
    3 of 5 stars
    Value for Money
  • 3 of 5 stars
    Cleanliness
    3 of 5 stars
    Check-in and Boarding
  • 2.5 of 5 stars
    Food and Beverage
    1.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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3,199 Reviews from our TripAdvisor Community

Write a Review

3,199 reviews from our community

Date | Rating
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English first
Avon, Connecticut
Level Contributor
44 reviews
3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Flight was great, left on time, service was fine for low cost airline. Flight attendants were friendly.

Domestic Economy Barcelona - Seville
Helpful?
Thank jstaines72
Belgrade, Serbia
Level Contributor
30 reviews
14 helpful votes
4 of 5 stars Reviewed 1 week ago

When I opened Vueling's Facebook page (after I booked a trip) I was a bit scared. There were many people complaining about everything, mostly about lost baggage that was never refunded. It looked like they don't care about their customers, BUT I had no bad experience with this airline. We were a bit late and there was not on-line check-in...

More 
Europe Economy Belgrade - Barcelona

Helpful?
2 Thank Danijela R
New York City, New York
Level Contributor
52 reviews
18 helpful votes
5 of 5 stars Reviewed 1 week ago

This airline is a great lost cost carrier. They have many flights in and out of Spain and in between. The seats are a bit smaller, but on a flight for an hour and a half it is not a big deal. I've flown BCN to MAD, ORY to BCN several times.

Europe Economy Paris - Barcelona
Helpful?
2 Thank KrashN2Me
Ottawa, Canada
Level Contributor
501 reviews
518 helpful votes
4 of 5 stars Reviewed 1 week ago

At first, I was a bit leery of using a low-cost carrier for intra-Europe travel and Vueling itself had experienced a few major issues throughout July. Those fears where quickly put to rest with two trips (the 2nd one being Rome-Dubrovnik) going glitch free What I liked: Quick and efficient check-in process, including bag drop-off. Plane had an on-time departure...

More 
Europe Economy Munich - Rome

Helpful?
1 Thank ottwatrvllr
Bribie Island, Australia
Level Contributor
131 reviews
34 helpful votes
3 of 5 stars Reviewed 1 week ago

Absolute basic service, little leg room and chaotic boarding. After allocating seats the on board staff decided on free seating as a result the flight was delayed

Europe Economy Barcelona - Nice
Helpful?
1 Thank Mustang645
Bromsgrove, United Kingdom
Level Contributor
307 reviews
134 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first flight with the Spanish Airline - and very good it was. Compared to other "budget" airlines there was a lack of "hard sell". The trolley service didn't commence until an hour into the (two hour) flight and there was no mention of scratch cards or bus tickets. A good experience.

Europe Economy Birmingham - Barcelona
Helpful?
1 Thank Kule Dude
Level Contributor
211 reviews
59 helpful votes
4 of 5 stars Reviewed 1 week ago

First time with vueling and we will surely come again. The flight went fine. We departed on time and arrived on time. On flight the service was good with friendly staff. We were thirsty and the crew gave us free mineral water.

International Economy Tel Aviv - Barcelona
Helpful?
Thank Alon G
Wales
2 reviews
2 helpful votes
1 of 5 stars Reviewed 1 week ago

Customer services were so unhelpful I asked to speak to a manager, the representative refused and when I asked for her name she gave me a false name and left no trail of being into our booking. Vueling is the only airline that victimises people with mobility restrictions, unlike all other airlines when upon booking you are able to get...

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Europe Economy Cardiff - Malaga

Helpful?
Thank Tarapara
Australia
Level Contributor
90 reviews
35 helpful votes
3 of 5 stars Reviewed 1 week ago

Vueling booking and ticket but not sure if this was Vueling plane/crew or not. Plane was just plain white with no Vueling livery. Flight attendants were not wearing usual Vueling uniform. Food trolley was marched purposefully down the aisle with no attempt to ask us if we wanted any food or drink. When we asked for food later, we were...

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Europe Economy Catania - Barcelona

Helpful?
Thank Physeter
London, United Kingdom
Level Contributor
18 reviews
11 helpful votes
1 of 5 stars Reviewed 1 week ago

Worst flight I have ever been on. The seats were practically on top of each other - very claustraphobic. Our booking said complimentary refreshments but these did not materialise. The staff chatted amongst themselves the whole time they were serving from the trolley, they were very unapproachable & as someone who isn't fond of flying I definitely will not fly...

More 
Europe Economy London - Rome

Helpful?
Thank 272Sharon
See travel tips for airlines
“US/CAN flyers:Book Optima fare if travelling with luggage or the Iberia codeshare (via Orbitz-Expedia) which always include luggage.”
 of 5 stars ottwatrvllr, 15 Aug 2016 | Read review
“Grin and bare it”
 of 5 stars Mustang645, 13 Aug 2016 | Read review
“Travel without checked in luggage”
 of 5 stars Tina_gkou, 12 Aug 2016 | Read review
“Choose seat near exit, more leg room”
 of 5 stars Jesjoe13, 10 Aug 2016 | Read review
“Arrive early to airport, bag check and ticketing lines tend to be long”
 of 5 stars Jeremy044, 9 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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