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Vueling Airlines


18,344 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain 011 34 807 30 07 45 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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18,344 Reviews from our TripAdvisor Community

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18,344 reviews from our community

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Showing 4,869: English reviews
Leuven, Belgium
Level 6 Contributor
854 reviews
217 helpful votes
Reviewed today
NEW

Departed 35 min too late without prior announcement upon check in. Booked first row seats that offer more leggroom, but mind that there's no overhead compartment there, so you'll have to put your bag three rows further...

Europe Economy Valencia - Brussels
Helpful?
Thank michel l
Aldershot, United Kingdom
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed today
NEW

checking the reviews O dear they were not the best...but to be fair apart from the seats being a bit hard and the leg room very restrictive I found my two hour cheap flight ok..the staff were very pleasant and quite chatty..the flight was delayed a bit due to the aircraft needing a good clean from the last leg,,but on...

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Europe Economy Rome - London

Helpful?
Thank MikeRed69
1 review
Reviewed yesterday
NEW

flight was canceled 1 hour before boarding, i had to buy another ticket because the next flight that they might and might not offer was in 7 days, at the airport in Barcelona I found their Refund claim office, never seen so many people in one line, ever, all those people were scammed by this company, employees told us to...

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Europe Economy Belgrade - Barcelona

Helpful?
Thank Nikola T
Eartham, United Kingdom
Level 6 Contributor
103 reviews
96 helpful votes
Reviewed yesterday
NEW

Vueling must be quite simply the worst airline on the planet: - Paid for "extra legroom" and "priority boarding", we received neither service - Dirty aircraft (seat pockets still had rubbish from previous flights) - Uninterested and unhelpful staff (more interested in chatting with each other than helping customers) - Flight delayed by 1 hour 30 minutes, no explanation given...

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Europe Economy London - Barcelona

Helpful?
Thank Q7972HFtims
1 review
Reviewed yesterday
NEW
via mobile

I do not recommend flying with this airline at all. Poor customer service, I could not order any food or drink because I had to wait for the second round, even though the first one never reached our row. Staff giggling and sitting at the back instead of serving people, insufficient legroom, etc. Don't waste your money.

Domestic Economy Tenerife - Barcelona
Helpful?
Thank Insabca
1 review
Reviewed yesterday
NEW

3h before the flight when we were already at the airport they anounced that flight is delayed for 23 hours. No assistance, food or hotel offered. I had to buy new tickets from different airline, find a hotel at 2am, canceled their tickets. Wasn't able to get any compensation for the delay or cancelled ticket. Lawyers from an internet service...

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Europe Economy Kiev - Barcelona

Helpful?
Thank Dmitry P
Washington DC, District of Columbia
1 review
Reviewed 2 days ago
NEW
via mobile

Don’t fly this Airline if you have a bag you need to check. My bag was delayed from Barcelona to Madrid and arrived 24 hours later. The worst part was we told customer service we would pick up the bag in the morning, since we were flying out of Madrid to Seville. We told them the exact time we were...

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Domestic Economy Barcelona - Madrid

Helpful?
Thank R4310XCnicoles
Rome, Italy
Level 6 Contributor
166 reviews
81 helpful votes
Reviewed 2 days ago
NEW

A little bit late on departure but acceptable. What I dont accept is the differences in prices while you are doing check in. It is ridiculous. It does not help on speed and useless.

Domestic Economy Barcelona - Malaga
Helpful?
Thank anto46
Paris, France
Level 6 Contributor
145 reviews
77 helpful votes
Reviewed 2 days ago
NEW

Vueling has to be about the shiftiest airline company around. Two weeks ago, I bought a roundtrip ticket from Paris-Barcelona online. Paid with a US credit card. The site never came back - just the rotating ball. I tried again about an hour later, but was informed that a duplicate booking existed. I checked - my credit card had been...

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Europe Economy Barcelona - Paris

Helpful?
Thank Hegira
London, United Kingdom
Level 3 Contributor
16 reviews
6 helpful votes
Reviewed 3 days ago
NEW

Flight delayed both ways. Cabin crew uninterested in anybodies needs, and one in particul;ar really quite stupid. I could go on but can't be bothered.

Europe Economy London - Rome
Helpful?
Thank carolwU1079LC
See travel tips for airlines
“do not book their flights at all”
454nikolat, 15 Nov 2018 | Read review
“Use a different airline.”
Q7972HFtims, 15 Nov 2018 | Read review
“Book with another airline.”
Hegira, 14 Nov 2018 | Read review
“Don't expect any service until the cabin crew have finished thier sandwiches”
carolwU1079LC, 13 Nov 2018 | Read review
“Don't fly Vueling”
rosemarym589, 13 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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