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4 of 5 bubbles
2,166 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 917
  • 698
    Very good
  • 315
  • 126
  • 110
We booked 2 passengers to VCR 2 weeks prior to departure and received direct flights for half the price of Air Canada!

Great price on direct flights with the usual great service from WESTJET. THANK YOU! We will be sure... read more

4 of 5 bubblesReviewed yesterday
Regina, Canada
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,166 Reviews from our TripAdvisor Community

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2,166 reviews from our community

Date | Rating
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English first
Vancouver, Canada
Level Contributor
12 reviews
3 of 5 bubbles Reviewed today NEW

While the flight and its accompanying services weren't anything great, it also wasn't in any way terrible. It's just another average joe level of service within a Canadian market that has become so laughably monopolized. They did wave all baggage fees, but at the cost of a $1260 roundtrip flight from Vancouver to Ottawa, that should practically be mandatory.

Domestic Economy Vancouver - Ottawa
Thank Chad M
Regina, Canada
2 reviews
2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Great price on direct flights with the usual great service from WESTJET. THANK YOU! We will be sure to check WESTJET first whenever we travel

Domestic Economy Regina - Vancouver
Thank gclermont
Grande Prairie, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW

Very accomadating,nice friendly attendants,truly helpful in many ways.Always there to help.Very helpful and caring with the children

Mexico Economy Grande Prairie - Cancun
Thank mickee9
Vancouver, Canada
Level Contributor
25 reviews
20 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

As always us Westcoasters have to fly to Toronto to reach most destinations in the Caribbean and WestJet is our one and only choice. Service is ALWAYS on time and the staff go out of their ways to ensure that everyone has a great flight. Thanks for ALL of the Biscoff's, I now have a jar in the fridge

Caribbean Economy Vancouver - Antigua
Thank gay2some
Level Contributor
11 reviews
4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Had a great flight both ways. We were able to purchase an upgrade to 'plus' on the return for $50 each which gave better seats and included food/beverage. I wouldn't pay the $200+ at booking but if you can get the last minute upgrade for $50 it's well worth it. Before departure we called their help center with a few...

Mexico Economy Edmonton - Puerto Vallarta

Thank Nick M
Level Contributor
13 reviews
4 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

We used a voucher that is paid for by RBC Master card which gave us a good deal. Now when we called back to try and extend our stay for a couple of more days they said we now have to pay the regular price almost $400.00 more. This costs them no more money as RBC has paid them for...

Mexico Economy Brandon - Ixtapa

Thank Grant S
Bournemouth, United Kingdom
Level Contributor
43 reviews
22 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

It's a budget airline so I don't know what people expect. Legroom is ample and better than some airlines. You have to be prepared We took own food and entertainment as we READ THE SMALL PRINT! great price and value will use again.

International Economy Bournemouth - Vancouver
Thank yanton10
Level Contributor
21 reviews
17 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

Westjet just doesn't feel the same as it used to, now it seems like u have to pay for every little thing and they seem to cram you in like sardines. I feel like it's lost is personal feel as they have got bigger

Domestic Economy Edmonton - Victoria
1 Thank Danelle C
Kelowna, Canada
Level Contributor
23 reviews
3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Perfect planes and great service as usual! The flight attendents on the way down to SFO were hilarious. Seats are comfy for Premium Economy and the food included is not too bad(you get a choice of hummus, dips and ham and cheese sandwiches). The legroom is decent too!

USA Premium Economy Kelowna - San Francisco
Thank Corey Z
Surrey, Canada
Level Contributor
235 reviews
65 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Going down from Vancouver to LA, I wasn't impressed being charged $75. for an earlier flight, but on this flight home, LLA to Vancouver, I got moved up front to 1st class. Not much added features on this short flight, but I got off faster to meet my ride. Flight crew friendly and nice.

Canada Premium Economy Los Angeles - Vancouver
Thank garywing
See travel tips for airlines
“Fly from a US city to reduce cost drastically.”
 of 5 bubbles chadm77, 28 Oct 2016 | Read review
“Book early and check for deals”
 of 5 bubbles gay2some, 26 Oct 2016 | Read review
“Beware of the fine print and don't ever try changing something as it will cost more”
 of 5 bubbles grants701, 26 Oct 2016 | Read review
“Bring food, something to drink and your own computer.”
 of 5 bubbles ivanhoe, 23 Oct 2016 | Read review
“Careful with the International flights.”
 of 5 bubbles easterntreker, 23 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

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