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Wizz Air


10,069 reviews
Headquarters: BUD International Airport Building 221, Budapest H-1185 Hungary 011 36 90 900 555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,069 Reviews from our TripAdvisor Community

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10,069 reviews from our community

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Showing 4,686: English reviews
Gold Coast, Australia
Level 6 Contributor
207 reviews
56 helpful votes
Reviewed today
NEW

Wizz has a great safety record and the prices are ok too. However the sirline is very particular about the SHAPE of your carry on luggage. What almost everu other airline accepts as a cabin bag is not what WIZZ accepts. It must be thin enough to push under the seat. Cabin bags although within the weight limit can cost...

Date of travel: December 2018
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Europe Economy Milan - Budapest

Helpful?
Thank jeffreywilken
1 review
Reviewed yesterday
NEW

When I flew to Luton, my luggage was not on the belt. It happens. There was no on in the lost baggage desk, so I called the number given there, and was instructed to go outside to the azzurre desk (apparently they're dealing with the baggage of WizzAir) to fill in the paperwork. The person at Azzurre desk told me...

Date of travel: December 2018
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Europe Economy Katowice - London

Helpful?
Thank rudasna
2 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Worst flight experience ever. Flight got delay 7 hours. Never got any information, water or food....... When I asked my flight delay compensation (EU law EC 261) they claimed that the delay was an extraordinary circonstance without giving any reason (= lie). I have then been lodging a complain through “AviationADR” and finally won, but it took me so much...

Date of travel: July 2018
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Europe Economy Prague - London

Helpful?
1 Thank Loutter
San Mateo, California
Level 4 Contributor
40 reviews
26 helpful votes
Reviewed yesterday
NEW

The fineprint when making a reservation is evasive to non-existent. We called it extortion. They charged 50Euro PER PERSON to get a boarding pass at the airport. Downloading their app is next to impossible and long lines at the airport means not enough counter space and employees. I know one gets what they pay for. Be aware.

Date of travel: December 2018
Europe Economy Budapest - London
Helpful?
Thank Janet N
1 review
Reviewed yesterday
NEW

This was hands-down the worst flight experience I have ever had. Enough so to move me to write a review. The checkin desk at Madrid is not open all day, but only for a couple hours prior to a flight. I arrived at 4pm for a 9:15 pm flight, and wanted to get into the secured section of the airport,...

Date of travel: December 2018
More 
Europe Economy Madrid - Bucharest

Helpful?
Thank reikiman777
1 review
Reviewed yesterday
NEW

How this company is allowed to operate is completely beyond me! Despite getting to the airport well within the timelines stated we were unable to catch our flight because of the utter chaos which was the Wizz air check in desks! A large crowd of people had formed who were all trying to catch their flight and due to the...

Date of travel: July 2018
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Europe Economy London - Bari

Helpful?
Thank Lewis R
2 reviews
Reviewed yesterday
NEW

I am absolutely fed up with going though various issues with either your IT system, lack of customer service team power to help and overall substandard. I am determined to never use WizzAir again after this case has been resolved. The story with my case goes back 26th October 2018 when I purchased a ticket from Lublin to Luton airport...

Date of travel: December 2018
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Europe Economy Lublin - London

Helpful?
Thank medtravels74
2 reviews
Reviewed 2 days ago
NEW
via mobile

I installed the application to check in, and it didn't work. As I arrived at the airport I Infofmed the help desk of this, they said I should've called in, well fair enough, maybe I should but it was 0500. I was then charged to check in, despite showing them the multiple attempts through my mobile app. I was then...

Date of travel: December 2018
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Europe Economy Budapest - London

Helpful?
Thank Harry S
Budapest, Hungary
Level 6 Contributor
157 reviews
135 helpful votes
Reviewed 2 days ago
NEW

when you choose low cost airlines this is what you get. low cost, low welcome, very bad customer service. to call tham cost more than the air tkt. lose your tkt. never call to wizzair.

Date of travel: November 2018
Europe Economy Budapest - Kiev
Helpful?
Thank Chaim B
Norfolk, United Kingdom
Level 4 Contributor
38 reviews
12 helpful votes
Reviewed 2 days ago
NEW
via mobile

Choose Wizz over Ryanair and so glad we did. Staff friendly, cabin clean and excellent flight. Would recommend.

Date of travel: December 2018
Europe Economy London - Warsaw
Helpful?
Thank jamak858
See travel tips for airlines
“Read fine print and more when booking.”
JNest, 14 Dec 2018 | Read review
“You get what you pay for”
ChaimB_12, 13 Dec 2018 | Read review
“if you decide to travel with them only take a cabin bag”
biniq2018, 13 Dec 2018 | Read review
“Good Value Budget Airline”
dirtydoctor, 12 Dec 2018 | Read review
“WIZZ FLEX is excellent value for money if you intend to bring back lots of presents, 32kg checked baggage, +++++.”
jackomike, 11 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Wizz Air
Budapest-based Wizz Air (W6) is a low-cost carrier and Hungary's largest airline. It flies non-stop to about 100 smaller or secondary airports in 35 countries. This includes points across Europe, as well as destinations in Africa, the Middle East and Asia. Wizz Air's fleet consists entirely of planes with Economy Class seating. Passengers can pay an additional fee for reserved seating and preferred seats, food and beverages while on board, and other amenities.
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