We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Xiamen Airlines

701 reviews
Headquarters: 22 Dailiao Road, Xiamen China 361006
Overview
3.5701 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Xiamen Airlines

Airline Alliance

SkyTeam
Headquarters: 22 Dailiao Road, Xiamen China 361006

Airline Summary

Founded in 1984, Xiamen Airlines (MF) is China's first privately owned airline. It is owned, in part, by China Southern Airlines (CZ). Xiamen Airlines is headquartered in Xiamen, Fujian Province, and operates from hubs at Xiamen Gaoqi International Airport (XMN), Fuzhou Changle International Airport (FOC) and Hangzhou Xiaoshan International Airport (HGH). The carrier is part of the SkyTeam alliance and flies to about 70 destinations. The majority of these are domestic destinations, but the airline also flies to 13 countries in Asia, Oceania and Europe.
Read more
701Reviews
308Photos
100Tips
Traveller rating
  • 193
  • 211
  • 123
  • 52
  • 122
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
danny68 wrote a review May 16
Melbourne, Australia8 contributions
Melbourne - Paris
International
Was a bit nervous after all the bad reviews. We had a great experience. Very friendly and helpful ground staff, attentive and polite air stewardess. Very roomy and comfy seat, food was tasty and plentiful. The lounge in Xiamen airport was a bit average, but hey, first world problems. Overall excellent value as it was around half the price of the other business class fares, would definitely fly with them again and recommend to friends.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Siobhan M wrote a review May 16
1 contribution
Melbourne - Paris
International
Was worried by the many bad reviews but it was half the price of other business class tickets so decided to try it out. It was excellent. The fastest check in, helpful and attentive service, food was ok. Best part was the seat as it was so spacious, there was a big screen, multiple storage cavities and very comfy. The lounge at Tullamarine was ok but at Xiamen it was crowded and not enough seating. There was a Big range of food available. A hassle was the hour long delay for the connecting flight so that was not ideal. But I’d prefer the delay while they check the plane to make sure it is safe… All in all was a great flight and I’ll definitely be returning
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Ha T wrote a review May 14
1 contribution
Melbourne - Ho Chi Minh City
International
My 2-way flight had very long transit, so I got to get out of the airport with a free visa, and the hotel provided me with free hotel, which was amazing. It was also a chance for me to discover Xiamen, which is such a beautiful city with nice people (the only downside was their English was not the best)
Read more
Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
fatma f wrote a review May 8
1 contribution
Melbourne - Shanghai
International
This airline is horrible if you’re a person of colour. We flew with them to china as a stopover and from the beginning they started profiling us and making everything an issue. They told us we couldn’t sit in their waiting area because they didn’t believe we were flying with them. They made us show extremely confidential documents that were irrelevant or we “couldn’t board”. They made a big fuss that we booked with first name and then last name because that’s not how they do it in China. Overall, horrible experience and would never recommend
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Tomcotravels wrote a review May 7
Covina, California16 contributions5 helpful votes
Guangzhou - Los Angeles
International
I've flown Xiamen air several times but this will be the last time I do. As far as the flight attendants go they are very good. Albeit this was an older plane the condition of the seats were terrible. I heard something crunching when I sat down, It felt like there was a spring digging into my left thigh. I reached out to the flight attendant asking if there was another seat I could sit in. She agreed there was something wrong with the seat but the flight was full. She tried to put some tissue in between the cushion and the seat material and brought me an extra blanket to layover the seat..This did help but this foam should have been replaced years ago. The usb chargers on all 3 seats where I was sitting did not work. When I went to use the 120 volt outlet below the seat to charge my phone it was so worn out it would not hold the charger. OK so this was all the bad on the flight from Xiamen to LAX.... Except that in between Guangzhou and LAX the baggage handlers somehow broke off one of the handles on my luggage.. It's been two weeks of run around with this airline and still not gotten an answer as to how they will rectify this. Unacceptable customer DIS service. Ridiculous the hoops I have had to jump through to no avail
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
Somehow they broke this handle off my bag...had to take some serious slamming around to to this.... 2 weeks so far and all I am getting is a run around from them
avatar-image
avatar-image
Super luxurious "antique" foam
PreviousNext
123456
avatar-image
Tomcotravels wrote a tip May 7
"Avoid flying their older planes because they clearly do not maintain them very well... "
avatar-image
Valentin D wrote a tip Apr 2024
"Don’t book with Xiamen airlines."
avatar-image
Lisa A wrote a tip Apr 2024
"Download Wechat pay and google translate for simple chinese"
avatar-image
Sadish-Fr wrote a tip Mar 2024
"If you're travelling in China and you're chinese and not need further information on your booking, it's still OK. not recommended if abroad"
avatar-image
The Budget Traveler wrote a tip Jan 2024
"Try to avoid this airline. If you must fly with Xiamen, take as little with you as possible."
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Xiamen Airlines

Search flights

ReturnOne-wayMulti-city
Depart
Thu, 06-13
Return
Thu, 06-20
Travellers
1, Economy