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Xiamen Airlines


466 reviews
Headquarters: 22 Dailiao Road, Xiamen 361006 China +86-95557 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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466 Reviews from our TripAdvisor Community

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466 reviews from our community

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Showing 300: English reviews
2 reviews
Reviewed 4 days ago
NEW
via mobile

Transit in Xiamen and without proper instructions, custom refer me back to Xiamen Airline to get my boarding pass stamp by them before I can go through the custom and immigration clearance. Approached the ground staff yet she started to yell at me and asked me to queue in nowhere. Very rude attitude and everyone transiting are grumbling about their...

Date of travel: January 2019
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Southeast Asia Economy Xiamen - Singapore

Helpful?
Thank matthewtcs
Ubud, Indonesia
Level 2 Contributor
7 reviews
9 helpful votes
Reviewed 4 days ago
NEW

Normally I fly China airlines when I go to Bali but was late buying ticket and prices sky rocketed due to Chinese New Year so I desperately looked at anything and settled for a 33 1/2 hour flight on Xiamen Airlines. I had never heard of the airlines and was wary of the time and 12+ hour lay over in...

Date of travel: January 2019
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International Economy Los Angeles - Denpasar

Helpful?
2 Thank Jessica L
Denver, Colorado
2 reviews
4 helpful votes
Reviewed 6 days ago
NEW

I am SOOOO excited about Xiamen Air (Business Class 787-8/9)....I am half way through a LAX-XMN-SYD-return trip. I seriously can't say enough. BEYOND perfect service, something I would imagine on a first-class suites trip with other airline(s)....SUITES...no misspelling...and you know what I mean. It reminds me of Air NZ when they first introduced their lay-flat seating, perfection and you knew...

Date of travel: December 2018
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International Business Class Los Angeles - Sydney

Helpful?
1 Thank willworknow
Level 4 Contributor
15 reviews
6 helpful votes
Reviewed 6 days ago
NEW

We book round trip from HCM to Shanghai with 252 usd. our experience is great: Legroom is perfect, food is delicious, cabin is clean and cabin crew is superb. This is the best airlines i ever used.

Date of travel: January 2019
North Asia Economy Ho Chi Minh City - Shanghai
Helpful?
Thank thaihoas3
Singapore, Singapore
Level 2 Contributor
6 reviews
10 helpful votes
Reviewed 1 week ago

Travelled with Xiamen Airlines from Singapore(SIN) to Xiamen(XMN) in Dec 2018. The flight was to Dalian, via Xiamen. Budget Airline which offers conventional services e.g. food, in-flight entertainment (shared). Facilities e.g. lavatories are user-friendly, shared amongst a large group of passengers. Service is good. Friendly cabin crew. - Traveller Tee Peng Chun

Date of travel: December 2018
North Asia Economy Singapore - Xiamen
Helpful?
1 Thank teepengchun
Melbourne, Australia
Level 6 Contributor
131 reviews
60 helpful votes
Reviewed 2 weeks ago

i traveled in november 2018 from Shanghai to Shenzhen to Xiamen Airlines. First : we arrived on time in Shenzhen :-) 2. a brand new 737. 3. in a les than 3 hour flight i get a menu wath was ok and 4 beers - thanks guys for the good service. 4. the crew was really friendly only the captain...

Date of travel: November 2018
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Domestic Economy Shanghai - Shenzhen

Helpful?
Thank alfonso m
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 3 weeks ago

The flight Crew were professional and exceptionally caring. I cannot begin to commend them enough. They made sure that did not miss my connecting flight after I became confused due to language problems. In essence they took me by the hand and babysat me. I suffer from COPD and started having diffiiculty breathing, they arranged for a wheelchair at the...

Date of travel: November 2018
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International Economy Los Angeles - Jakarta

Helpful?
1 Thank seedtime1
San Diego, California
1 review
2 helpful votes
Reviewed 3 weeks ago via mobile

Clean, classy, fast, top line aircraft. However, on my flight home from Denpasar, Bali to LAX (Via Xiamen), I arrived 3.5 hours early. Once at my gate (2.5 hours early), they changed my gate to another gate very far from original. There is no Xiamen air ticket counter in Bali. It was difficult to understand as it was announced in...

Date of travel: December 2018
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International Economy Los Angeles - Xiamen

Helpful?
2 Thank Johnjroman
2 reviews
7 helpful votes
Reviewed 3 weeks ago via mobile

I gotta be honest, I booked the flight thru Xiamen because it was a great deal flying from LAX to NRT. But after reading bad reviews about the airline, we were so nervous that it prompted us to to call our travel agency to inquire if we can cancel our reservation and book another airline which we didn't. The plane...

Date of travel: December 2018
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International Economy Los Angeles - Tokyo

Helpful?
6 Thank Alvin P
Beijing, China
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

After flying on different chinese airlines, I can tell, Xiamen has been the best experience, from the checking counter agents to the cabin crew. Decent meals and snacks, polite and courteous cabin crew.

Date of travel: August 2018
Southeast Asia Economy Beijing - Manila
Helpful?
1 Thank 556jaimep
See travel tips for airlines
“Bring your own food”
952JessicaL, 12 Jan 2019 | Read review
“You can check in online at the airport. If you transit at Xiamen Airport, make sure you have at least 90 mins and Chinese visa.”
thaihoas3, 10 Jan 2019 | Read review
“Can request for compensation if luggage damaged during trip”
teepengchun, 4 Jan 2019 | Read review
“In China, every flight is like a lottery game, sometimes you win most you lose”
alfonsom159, 29 Dec 2018 | Read review
“Don't be afraid to ask questions or for their help if needed”
seedtime1, 24 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Xiamen Airlines
Founded in 1984, Xiamen Airlines (MF) is China's first privately owned airline. It is owned, in part, by China Southern Airlines (CZ). Xiamen Airlines is headquartered in Xiamen, Fujian Province, and operates from hubs at Xiamen Gaoqi International Airport (XMN), Fuzhou Changle International Airport (FOC) and Hangzhou Xiaoshan International Airport (HGH). The carrier is part of the SkyTeam alliance and flies to about 70 destinations. The majority of these are domestic destinations, but the airline also flies to 13 countries in Asia, Oceania and Europe.
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