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Air Vanuatu


268 reviews
Headquarters: Air Vanuatu House, 3rd Floor Rue de Paris, Port Vila, Efate Vanuatu 1300 780 737 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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268 Reviews from our TripAdvisor Community

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268 reviews from our community

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Showing 244: English reviews
Campbelltown, Australia
Level 6 Contributor
98 reviews
64 helpful votes
Reviewed 2 days ago
NEW

We have flown many many times with Air Vanuatu. Staff are always lovely and obliging. With our return flight to Sydney we left 40 minutes late and the pilot made up the time and we landed on time

Date of travel: November 2018
South Pacific Economy Sydney - Port Vila
Helpful?
Thank jodybelinda
Hunter Valley, Australia
Level 3 Contributor
8 reviews
Reviewed 1 week ago

Staff were all very happy,flights were on time,Seating a little cramped,as it was 737 800.think I may have been spoilt fling in an A380,last feb

Date of travel: November 2018
South Pacific Economy Sydney - Port Vila
Helpful?
Thank philipsA3176JS
Level 3 Contributor
23 reviews
5 helpful votes
Reviewed 2 weeks ago

Smiles smiles smiles! We were greated by happy smiling and welcoming staff who made us feel comfortable. The food was simple but enough. The plane was clean and tidy. The staff really started our holiday off with their cheery helpful dispositions.

Date of travel: April 2018
South Pacific Economy Brisbane - Port Vila
Helpful?
Thank vanessa k
Sydney
Level 5 Contributor
58 reviews
26 helpful votes
Reviewed 2 weeks ago

The flight was on time, service was awesome, food and drinks were as always very good. I fly with them at least 4 times a year and have never been let down.

Date of travel: November 2018
South Pacific Economy Sydney - Espiritu Santo
Helpful?
Thank Kelsydney
Wy Yung, Australia
Level 3 Contributor
17 reviews
1 helpful vote
Reviewed 3 weeks ago

In flight service was good, but there were some gaps in the service. In flight entertainment is delivered by the passenger viewing the entertainment package from their own device after loading the necessary app. Advice of the requirement is provided in the terminal and in my case after turning-off my mobile by then it too late. Early advice would be...

Date of travel: November 2018
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South Pacific Economy Sydney - Port Vila

Helpful?
Thank grahamthomas176
Los Angeles, California
Level 6 Contributor
1,037 reviews
221 helpful votes
Reviewed 3 weeks ago

Departed 20 minutes early. Good coach legroom. Comfortable seat. Good food service for short one hour flight.

Date of travel: November 2018
South Pacific Economy Noumea - Port Vila
Helpful?
Thank TravelinAlan
Exeter, United Kingdom
Level 6 Contributor
785 reviews
309 helpful votes
Reviewed 4 weeks ago

For a small Pacific island air company Air Vanuatu was remarkably good. The flight was operated by an ATR 72-600 which is a turbo-prop aircraft. Boarding was painless. There was not much of a service on this short flight but some of us managed to get a beer!

Date of travel: October 2018
South Pacific Economy Noumea - Port Vila
Helpful?
Thank gyanfernando
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed November 4, 2018 via mobile

Great flight plus great staff they look after you and make you feel comfortable 10/10 plus the free alcohol was a bonus

Date of travel: October 2018
South Pacific Economy Auckland - Port Vila
Helpful?
1 Thank Johnny T
Sydney
Level 5 Contributor
70 reviews
56 helpful votes
Reviewed October 18, 2018

As a group of seven - 2 seperate bookings of 4 x adults 3x children. I contacted Air Vanuatu prior to leaving Sydney to see if we could book our seats so that we were all sitting together. Unfortunately they were unable to accommodate however did make notes on their system for us to be seated together. Upon checking in...

Date of travel: October 2018
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South Pacific Economy Sydney - Port Vila

Helpful?
Thank LiggySydney
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed October 17, 2018

Good service, good flight. Nice food. Just enough time to relax, read a book and watch some in flight entertainment.

Date of travel: October 2018
South Pacific Economy Auckland - Port Vila
Helpful?
Thank Karina L
See travel tips for airlines
“fly bussines class”
philipsA3176JS, 27 Nov 2018 | Read review
“Down-load the entertainment app in advance of boarding. Have a children menu and some form of child entertainment.”
grahamthomas176, 15 Nov 2018 | Read review
“I prefer aisle seats”
TravelinAlan, 13 Nov 2018 | Read review
“How an airline can split a family is beyond me.”
LiggySydney, 18 Oct 2018 | Read review
“We had first row in economy. Both flights. Lots of leg room to stretch out.”
karinalO7320TA, 17 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Vanuatu
The national flag carrier of the island nation of Vanuatu, Air Vanuatu (NF) flies to about 30 destinations within Vanuatu, as well as destinations in Australia, New Zealand, Fiji, New Caledonia and the Solomon Islands. NF also has codeshare agreements with Air New Zealand, Fiji Airways and Qantas. Most of its aircraft are configured with just Economy Class seating, though the airline operates a two-cabin aircraft (featuring Business Class and Economy Class cabins) on certain routes. Air Vanuatu is headquartered in Port Vila, Vanuatu.
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