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Air Vanuatu


253 reviews
Headquarters: Air Vanuatu House, 3rd Floor Rue de Paris, Port Vila, Efate Vanuatu 1300 780 737 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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253 Reviews from our TripAdvisor Community

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253 reviews from our community

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Showing 232: English reviews
Hahndorf, Australia
Level 3 Contributor
11 reviews
Reviewed today
NEW

My flights were to and from Port Vila in Vanuatu as part of a three week holiday for a family wedding. The airport, while basic, was clean and reasonably efficiently run. The café provided good coffee and the service was good.

South Pacific Economy Port Vila - Sydney
Helpful?
Thank NeillEM
Leeton, Australia
Level 3 Contributor
10 reviews
Reviewed yesterday
NEW

The flight was on schedule. Comfortable seating but average food. Same food on the return leg. Very pleasant cabin crew and a relaxed atmosphere.

South Pacific Economy Sydney - Port Vila
Helpful?
Thank Neil C
Rupert
Level 4 Contributor
40 reviews
10 helpful votes
Reviewed yesterday
NEW

My friends and I flew from Port Vila to Tanna and back. It was a very nice and quick flight. Our way to Tanna was so quick and the plane was quite small so we flew low and could see the ocean and the islands. It was interesting. The landing was amazing. There was hardly a bump let alone a...

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Domestic Economy Port Vila - Tanna Island

Helpful?
Thank Droundy
Noumea Nouvell caledonie
Level 4 Contributor
26 reviews
12 helpful votes
Reviewed yesterday
NEW

Air Vanuatu has a lot of suprises, one thing I found out they are always late and never apologies, on August the plane was delayed and they told us 45 minutes later to go on board the plane, then the captain announced the refill of the plane so I thought it was happening when we boarded, not knowing it has...

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South Pacific Economy Noumea - Port Vila

Helpful?
Thank babralaun66
Sydney, Australia
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

Had the opportunity to catch a number of flights jumping between Australia and the islands of Vanuatu.. The aircraft (737-800s and the Italian ATR Turboprops) were all clean and relatively new. The onboard staff were all very friendly and helpful. The ground staff were terrific as well, but sometimes struggled with the technology. A warning to future passengers - DO...

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Domestic Economy Espiritu Santo - Port Vila

Helpful?
Thank deansmatrix
Canberra, Australia
Level 3 Contributor
5 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

A quick trip from Sydney to Vanuatu for 10 days. The staff were lovely and food was good. I never expect too much when it comes to aeroplane food. A quick pick up of luggage, customs done and in our resort in no time at all.

South Pacific Economy Sydney - Port Vila
Helpful?
Thank Michele G
2 reviews
Reviewed 2 days ago
NEW

Small friendly island airline. Staff genuinely go out of their way to be helpful. The don’t have all the bells and whistles of the large airlines, but they more than make up for this with a willingness to assist. Make sure you bring your smile and sense of humour, and be willing to slow down to embrace island time.

International Economy Sydney - Santo Domingo
Helpful?
Thank Sheryn v
Hawera, New Zealand
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 2 days ago
NEW

A great flight. Good meal and excellent staff. No problems along the way! Thank you. Not much more I can really

South Pacific Economy Auckland - Port Vila
Helpful?
Thank Charlie S
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

What a fun flight, boarded to the funky sounds of “ain’t no stopping us now”, relaxed service, good food. No in flight entertainment so take a good book. Passengers were all up beat and having a laugh. Great ambience 🤗💜

South Pacific Economy Auckland - Port Vila
Helpful?
Thank Joanne B
Auckland Central, New Zealand
Level 1 Contributor
2 reviews
Reviewed 2 days ago
NEW

Good fresh food, free drinks, enough legroom, soft landing. Great service and phone support. However, return flight got delayed by 1.5hrs while airport stuff had been replacing a wheel on a plane right in front of passengers. Understandable, but undesirable. Airport in Port Vila had no air conditioning and no free water, the one sold at the airport was quite...

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South Pacific Economy Auckland - Port Vila

Helpful?
Thank exomen
See travel tips for airlines
“Take something to read.”
158neilc, 18 Sep 2018 | Read review
“Remember you are in a isolated country far from the rest of the world. Expect that and you will be happy.”
Droundy, 18 Sep 2018 | Read review
“you dont have a choice”
babralaun66, 18 Sep 2018 | Read review
“This is a local airline...don't expect a world-class airline.”
DonnaH7770, 12 Sep 2018 | Read review
“Take some extra entertainment with you, travel insurance (just in case) and give yourself some extra time if going for meetings.”
CraigC2914, 10 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Vanuatu
The national flag carrier of the island nation of Vanuatu, Air Vanuatu (NF) flies to about 30 destinations within Vanuatu, as well as destinations in Australia, New Zealand, Fiji, New Caledonia and the Solomon Islands. NF also has codeshare agreements with Air New Zealand, Fiji Airways and Qantas. Most of its aircraft are configured with just Economy Class seating, though the airline operates a two-cabin aircraft (featuring Business Class and Economy Class cabins) on certain routes. Air Vanuatu is headquartered in Port Vila, Vanuatu.
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