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TUI Airlines Netherlands

1,284 reviews
Headquarters: Beech Avenue 43 1119RA Schiphol, Schiphol The Netherlands 011 31 900 8847 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,284 Reviews from our TripAdvisor Community

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1,284 reviews from our community

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Showing 245: English reviews
Zaandijk, The Netherlands
Level 5 Contributor
32 reviews
14 helpful votes
Reviewed yesterday

Flight took 10 hours. Service was good and movies are free during the flight. I have done this flight for 6 times now and it's getting easier every time. It got a whole lot better when I started using noise cancelling headphones without the music, just silence. The result is a minimum noise from the plane engines and a very...

International Economy Amsterdam - Holguin

Thank Voyager-Michele
Tampa, Florida
Level 5 Contributor
82 reviews
22 helpful votes
Reviewed 2 days ago

Flew from Orl-Ams in June. The outgoing flight was awful! Our row of seats had no air the entire flight. The guy in front of me leaned his seat back and got my leg stuck in the seat causing a huge bruise. I complained to the flight attendant and asked them to have him please put his seat up and...

International Economy Orlando - Amsterdam

Thank pelalem
Oostvoorne, The Netherlands
Level 3 Contributor
10 reviews
Reviewed 3 days ago

Good trip with the dreamliner,good service, good seats but i'am small i had a Lot of space for large people it is just to do

International Economy Amsterdam - Bonaire
Thank akruithof4
The Hague, The Netherlands
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed 6 days ago

Flight from AMS to Ohrid We had a seat next to each other , home bound we where separated. Probably own fault, did not check in on time

Europe Economy Amsterdam - Ohrid
Thank Nico S
Frydek-Mistek, Czech Republic
Level 6 Contributor
84 reviews
15 helpful votes
Reviewed 2 weeks ago

I chose this company mainly because I wanted to fly on particular days and for the lowest price. The price was really good considering other offers. However, as you can expect, the space for legs was really small and it might be bad for persons that can´t stand this for a long flight. The plane was also almost full, very...

International Economy Brussels - Montego Bay

Thank Aneta J
Level 5 Contributor
50 reviews
63 helpful votes
Reviewed 2 weeks ago via mobile

So your all set, it’s 2 o’clock in the morning, TUI request you print your own boarding passes, you check in online, fill in your passports online, pick your seat online, so why is it that I arrive 2 and half hours before my flight as per request and end up queuing for an hour and half? Look I understand...

Europe Economy Cardiff - Alicante

Thank ev w
Baarn, The Netherlands
Level 3 Contributor
21 reviews
5 helpful votes
Reviewed 2 weeks ago

Flying for the first time with TUI was not the best experience... We flew with the new Boeing Dreamliner of which you would expect the world, but the tv/video offer was really poor; where other airlines offer the latest movies and hunderds of other movies, here you just had a few choices But that's not what poor experience is about,...

International Economy Amsterdam - Aruba

Thank Jean P
Milton Keynes, England, United Kingdom
Level 6 Contributor
79 reviews
34 helpful votes
Reviewed 3 weeks ago via mobile

No complaints here. Everything as it should be from check in to landing. Immaculate crew, polite & efficient. Lots of legroom on flight. Even tho we took off late we landed early!!!! Smooth landing & take off. Just perfect.

Europe Economy Birmingham - Pula
Thank Babs H
Port Orange, Florida
Level 4 Contributor
25 reviews
10 helpful votes
Reviewed 3 weeks ago

The Tui crew was very nice. The plane had 9-seat rows (3+3+3 across). The seats were comfortable, but too close front to rear, so that there was very little leg room. Baggage storage was adequate. Most announcements were made in Dutch, so people who did speak it didn't know what was being said. I paid 7 Euros for 2 sandwiches...

International Economy Amsterdam - Orlando

Thank Drew K
Level 2 Contributor
8 reviews
6 helpful votes
Reviewed 4 weeks ago

Well designed a relatively spacious plane. Helpful cabin crew. A good flight - the the only thing to fix is the blizzard of conflicting info about hand luggage allowances, none of which was needed as nobody weighed my bag anyway.

Europe Economy Santorini - Brussels
Thank Celia B
See travel tips for airlines
“don't fly with TUI if you expect good service on board”
492jeanp, 26 Sep 2018 | Read review
“hand luggage allowance seemed normal on this flight despite dire warnings”
831celiab, 18 Sep 2018 | Read review
“Make sure you are min 3 hours before flight on the airport”
jackalbers, 18 Sep 2018 | Read review
“Don't pay for extra legroom, you only get slightly more space”
Bebra100, 17 Sep 2018 | Read review
“Pre book adjacent seats to guarantee sitting beside your travelling companions.”
thewanderinggypsy, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About TUI Airlines Netherlands
Dutch charter airline Arkefly (OR) operates from a hub at Amsterdam Airport Schiphol (AMS). The airline, also known as Arke, flies to more than 50 destinations in Europe, Africa, North America, the Caribbean, South America and Asia. Its fleet consists of Boeing 737-800, Boeing 767-300 and Boeing 787-8 planes with one-class (Economy Class) and two-class (Economy Class and Comfort Class) configurations. It operates a total of nine planes.
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