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TUI Airlines Netherlands


1,067 reviews
Headquarters: Beech Avenue 43 1119RA Schiphol, Schiphol The Netherlands 011 31 900 8847 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,067 Reviews from our TripAdvisor Community

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1,067 reviews from our community

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Showing 213: English reviews
Rotterdam, The Netherlands
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed today
NEW

TUI is a charter flight company, but on the low end of the service range. With options like paying to sit next to your child it's tipping the line of insanity. Make the standard ticket 5 Euro more expensive if you need that money to keep your airline afloat. Seats are narrow, bad stuffing (so very hard) and leg space...

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International Economy Amsterdam - Marsa Alam

Helpful?
Thank armin1975
Zaandam, The Netherlands
Level 3 Contributor
16 reviews
7 helpful votes
Reviewed today
NEW
via mobile

We used TUI as an agent and booked a ticket with Onur Air. The ticket stated that the mentioned flight details are subject to change. With a change I can expect an hour or two change in schedule. A few weeks before our departure however we received an email from TUI informing us of a schedule change. In stead of...

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Europe Economy Antalya - Amsterdam

Helpful?
Thank Diarto A
1 review
Reviewed yesterday
NEW

Second time flying this airline with my spouse and each time the departure was delayed due to mechanically issue. A select few are subjected to harsh and extreme security checks that split and divides family members during travel. They do not participate in the Global Entry Program from the USA. We book flight 6 months in advance and were not...

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International Economy Amsterdam - Orlando

Helpful?
Thank carl c
Leiden, The Netherlands
1 review
Reviewed 4 days ago
NEW
via mobile

Tui have to be the worst airline I have ever flown with. I cant even find the words to show my dismay. I admit my fault for choosing them a second time after they ruined my holiday last year. But they seem to make it a habit to take away the first day of your holiday because their planes have...

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Europe Economy Amsterdam - Burgas

Helpful?
Thank Nicolacbryan
Chester, United Kingdom
Level 5 Contributor
57 reviews
43 helpful votes
Reviewed 1 week ago

This was a step up from Ryanair or Easy Jet but – except for the price – flying with TUI is definitely the budget end of the market with a seat space which would challenge an anorexic gerbil. The aircraft we flew in on both legs had seen a lot of miles too and showed it. The two flights were,...

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Europe Economy Manchester - Preveza

Helpful?
Thank Gooddayahead
Level 4 Contributor
28 reviews
13 helpful votes
Reviewed 3 weeks ago via mobile

The TUI 787 Dreamliner is an excellent plane, I had plenty of legroom and the plane has special lighting and the windows can be closed not by a screen but a special trick with light. All in all a great trip and very friendly Cabin Crew !

Europe Economy Amsterdam - Lanzarote
Helpful?
Thank Dolf B
Rotterdam, The Netherlands
Level 5 Contributor
41 reviews
7 helpful votes
Reviewed 3 weeks ago via mobile

After a nice vacation in Karpathos it was time to go back home. We were picked up with the bus at 16.25 pm. The TUI flight was planned to depart at 19.00 pm but will have a stop at Chania to pick up others passengers. We were already late with boarding in Karpathos and next to that the plane could...

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Europe Economy Karpathos - Amsterdam

Helpful?
Thank Yvonne L
Level 5 Contributor
82 reviews
22 helpful votes
Reviewed 4 weeks ago

We normally fly KLM, but this time we've chosen TUI, so that we could depart from Rotterdam Airport. Surprisingly the legroom was more than we expected. No complementary snacks/drinks, but you can buy a lot. Cabin crew was very nice, took very good care of all the children and possible requests

Europe Economy Rotterdam - Lanzarote
Helpful?
Thank Paul N
Florida
Level 5 Contributor
61 reviews
27 helpful votes
Reviewed 4 weeks ago

First, remember we are dealing with a *discount* carrier: everything has a fee. If you learn the rules and plan for them (if you've ever flown on RyanAir, you know the drill), you can minimize the fees and this can be a very cheap way to get to/from Europe from Florida. It cost us a little more than half of...

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International Economy Orlando - Amsterdam

Helpful?
2 Thank Eeyore_MS
Level 4 Contributor
27 reviews
1 helpful vote
Reviewed June 12, 2018 via mobile

Flight cost was 3 times cheaper when booking a vacation package with tui. Flight was short and landed at destination 20min earlier than planned! Personnel was very very nice and cabin service was great! Highly recommended as great value for money!

Europe Economy Amsterdam - Preveza
Helpful?
Thank Anca D
See travel tips for airlines
“To minimize fees, minimize human contact--book & check in online, weigh your luggage, etc. Show up at least 2 hrs prior to takeoff.”
Eeyore_MS, 15 Jun 2018 | Read review
“Do not allow cabin crew to sell 6 cans of beer and 2 vodkas to other passengers. It will make your flight unpleasant.”
CYG_K, 4 Jun 2018 | Read review
“Comfort class is affordable and better than economy class”
Chasersz, 26 May 2018 | Read review
“Do not expect too much when you pay a very reasonable price”
Djens2508, 23 May 2018 | Read review
“Definitely worthwile to make reservation on chairs. There's no guarantee that you'll sit next to your travelling companion.”
dickv1, 22 May 2018 | Read review
Show next 5 travel tips 5 of 10
About TUI Airlines Netherlands
Dutch charter airline Arkefly (OR) operates from a hub at Amsterdam Airport Schiphol (AMS). The airline, also known as Arke, flies to more than 50 destinations in Europe, Africa, North America, the Caribbean, South America and Asia. Its fleet consists of Boeing 737-800, Boeing 767-300 and Boeing 787-8 planes with one-class (Economy Class) and two-class (Economy Class and Comfort Class) configurations. It operates a total of nine planes.
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