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China United Airlines

24 reviews
Headquarters: Beijing Nanyuan Airport NO.6 Jingbei East Road, Beijing 100000 China 011 86 400 102 6666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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24 Reviews from our TripAdvisor Community

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24 reviews from our community

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Showing 13: English reviews
Level 6 Contributor
146 reviews
44 helpful votes
Reviewed 2 weeks ago

They have a 67% punctuality rating ( ie 33% not punctual) and that is a lie. I think they are ontime 1 in 10!

Date of travel: March 2019
Domestic Economy Beijing - Ordos
Thank globalminer
Henderson, Nevada
Level 6 Contributor
428 reviews
112 helpful votes
Reviewed January 1, 2019

This is a small budget airline funded by PLA, now it has 46 B737-800. It based in smaller Beijing airport so much less traffic so it saves at least 30 min in taxi time on runway and more time on driving into city center. It is full economy class and it has very narrow seats. You have to pay for...

Date of travel: January 2019
Domestic Economy Chengdu - Beijing

Thank Lingang
Hong Kong, China
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed September 16, 2018

They are reasonable. After I was taxed by Pobeda of Russia, I asked China united airline to charge me 5kgs of luggage, they ignored me and just charge the ticket only. I had no problem in checked-in and boarding. really nice trip.

Date of travel: August 2018
Domestic Economy Dalian - Shijiazhuang
Thank jana l
Saint Cloud, Florida
Level 5 Contributor
56 reviews
20 helpful votes
Reviewed August 29, 2018

United First was the best. Enjoyed not only the space and food service, but the flight attendants were exceptional.

Date of travel: August 2018
Domestic Economy Boise - Orlando
Thank Keith G
Greensboro, North Carolina
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed May 10, 2018

Got to the airport in Amsterdam to find that they had a 5 hour power outage before we got there. There were 3 flights lined up at the United check in counter as 2 earlier flights had been delayed and the line wound around the building. They had 4 (FOUR!) ticket agents for about 1100 people checking in plus their...

Date of travel: April 2018
International Economy Amsterdam - Washington DC

1 Thank ddjd811
Fairfax, Virginia, United States
Level 5 Contributor
47 reviews
6 helpful votes
Reviewed March 3, 2018

We were invited to teach at a great Summer Camp at Shanghai, and travel with my US students. On the returned fly, there were a female fly attendant was very rude to yell at one of my young female students with the finger point at my student in public "You don't belong to this business class, go back immediately" just...

Date of travel: July 2017
International Economy Washington DC - Shanghai

Thank Terry W
Glostrup, Denmark
Level 6 Contributor
121 reviews
50 helpful votes
Reviewed December 4, 2017 via mobile

Had a flight from Yichun to Beijing and only one option, China United Airline. At check in I tried to ask for a aisle seat in order to avoid being seated between snack eating 2 Chinese travelers. The guy at the desk was very grumpy and did not at any point try to answer the questions our group of 3...

Date of travel: December 2017
Domestic Economy Yichun - Beijing

2 Thank Knudsen_P
Bangkok, Thailand
Level 6 Contributor
2,429 reviews
1,122 helpful votes
Reviewed January 13, 2017

This was my second time flying China United Airlines and almost completely opposite experience from the first. The flight boarded early and left Tunxi Huangshan early! Flight attendants were professional and about as friendly as Chinese flight attendants are capable of. Low-cost airline, so no meal service and no drinks. Flight arrived about on time despite rough bouncy air along...

Date of travel: January 2017
Domestic Economy Huangshan - Beijing

2 Thank Raintree_Thailand
Bangkok, Thailand
Level 6 Contributor
2,429 reviews
1,122 helpful votes
Reviewed January 10, 2017

Flight departed from Nanyuan Airport in Beijing (not the main Capital Airport). Airport is small and crowded, without a lot of facilities. Check-in was nonetheless reasonably efficient. Security check was very slow. After wandering about the small terminal and reassuring myself that there was nothing of interest to buy, I settled in to wait for the flight. Turned out to...

Date of travel: January 2017
Domestic Economy Beijing - Huangshan

1 Thank Raintree_Thailand
Vega Alta, Puerto Rico
Level 6 Contributor
182 reviews
79 helpful votes
Reviewed August 29, 2016

In a recent trip to China, we had to transfer from Shanghai to Beijing. Out of a curiosity and because of a friendly family competition to visit the most airports around the world, we chose to fly to NAY. (Poor choice!). The day of our flight, it was raining very badly in Beijing so the inbound flight to PVG was...

Date of travel: July 2016
Domestic Economy Shanghai - Beijing

3 Thank Ramon C
See travel tips for airlines
“A good alternative for saving traveling time when fly in and out of Beijing”
Lingang, 1 Jan 2019 | Read review
“In-flight entertainment (WiFi, TV, movies) and Food and Beverage: N/A,”
995janal, 16 Sep 2018 | Read review
“Its summer and busy. All flights were delayed and not only United. Its just busy!”
keithg556, 29 Aug 2018 | Read review
“Have low expectations”
robbies456, 8 Feb 2016 | Read review
CCWXXO, 25 Feb 2019 | Read review
5 of 5
About China United Airlines
China United Airlines (KN) is a low-cost carrier headquartered in Beijing. It uses Beijing Nanyuan Airport (NAY) as its hub, and is the airport's sole passenger airline. China United offers scheduled passenger flights to 20 domestic destinations. These include Chengdu Shuangliu International Airport (CTU), Guangzhou Baiyun International Airport (CAN) and Shanghai Hongqiao International Airport (SHA). The airline's fleet of 36 aircraft includes Airbus A319-100, Boeing 737-700, Boeing 737-800 and Tupolev Tu-154M planes.
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