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Frontier Airlines


8,774 reviews
Headquarters: 4545 Airport Way, Denver, CO 80239 (801) 401-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,774 Reviews from our TripAdvisor Community

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8,774 reviews from our community

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Showing 8,667: English reviews
1 review
Reviewed yesterday
NEW
via mobile

First off, we waited on the tarmac for an hour because they got the manifest wrong. The seats don't recline, they're cramped and hard to sit on. The flight attendants were extremely rude, and they charge your credit card for a ginger ale! I took American airlines back from my trip, if fealt like first class compared to crappy Frontier....

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Mexico Economy Denver - Cancun

Helpful?
Thank J T
Crittenden, Kentucky
Level 5 Contributor
57 reviews
20 helpful votes
Reviewed yesterday
NEW

Normally, we have never had an issue with Frontier and fly it regularly. This flight, however, had an almost 2 hour delay. We had to turn in our rental car on time so had a long wait in the middle of the night, not for our plane (it arrived early), but for a crew. Needless to say, we were exhausted...

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Domestic Economy Denver - Cincinnati

Helpful?
Thank Rimrock52
Denver, Colorado
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

I will try not to fly in Frontier again, employees in general unkind, they change you for logged even water or what ever you want to eat or drink on the plane.

Domestic Economy Minneapolis - Denver
Helpful?
Thank elbira60
Louisville, Kentucky
Level 6 Contributor
266 reviews
62 helpful votes
Reviewed yesterday
NEW

Frontier just started flying from Louisville and i took the flight to Denver, Everything went smooth and on time. I will be using them to fly to Austin, TX

Domestic Economy Louisville - Denver
Helpful?
Thank realtortothestars
Nashville, TN
Level 5 Contributor
77 reviews
19 helpful votes
Reviewed yesterday
NEW

The airline was not as horrible as expected and did save us almost $150 each on this trip. All of the employees were very friendly and boarding was no problem. They even let me put my small personal item in the over head bins. They also allowed us to get better seats at the ticket counter than we got with...

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Domestic Economy Nashville - Las Vegas

Helpful?
Thank chipnut
Palm Coast, Florida
Level 5 Contributor
65 reviews
8 helpful votes
Reviewed yesterday
NEW

No thrills, cheap airline. You pay for everything after the flight cost. Flight cost is cheap. Flying as a couple, it is cheaper to check one bag than to have two carry-ons. we did not pay for seat selection or for snacks. Plane was new, clean, and comfortable for the airfare price. Flight was delayed one hour in Orlando, no...

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Domestic Economy Orlando - Saint Louis

Helpful?
Thank michael p
Branchburg, New Jersey
Level 2 Contributor
9 reviews
Reviewed yesterday
NEW

This trip was on time and quite affordable. On our previous trip we were delayed 5 hrs on departure due to bad weather affecting our planes arrival from another airport. Surprisingly, we received $100 vouchers to use towards another flight within 90 days. It was nice to be compensated for lost time over a 3 day weekend away. Fortunately, we...

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Domestic Economy Philadelphia - Memphis

Helpful?
Thank Terri C
Ocala, Florida
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

We were notified of 13 hour flight delay by email. Our flight of 12:58AM was delayed til 1:50PM. We called to see if Frontier will put us on another airline or put us up in a hotel and was told to go to the terminal counter and speak to an agent. There was no one at the Frontier counter. We...

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Domestic Economy Ontario - Orlando

Helpful?
Thank kurenai2018
Jamison, Pennsylvania
Level 4 Contributor
17 reviews
39 helpful votes
Reviewed yesterday
NEW

Every time I fly these guys I say never again but... It’s no secret Frontier is cheap for airline tickets, however, they nickel and dime you for EVERYTHING. For a quick flight they’re okay, but if you’re traveling for a couple hours or more I wouldn’t recommend it. The seats are extremely uncomfortable and you barely have space to move....

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Caribbean Economy Philadelphia - Punta Cana

Helpful?
Thank Mamo4ka
1 review
Reviewed yesterday
NEW

Price is great. You pay for everything extra. I suggest packing one suitcase if two are flying and bring no carry-ons. Cheaper for one suitcase than two carry-ons. We didn't pay for seat assignment or snacks. Plane was new and clean, Flight was delayed 1 hour in Orlando and then a scheduled maintenance took longer than expected and we were...

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Domestic Economy Orlando - Saint Louis

Helpful?
Thank Trip814554
See travel tips for airlines
“Joining the discount den will give you lower rates and other perks, like TSA approval, no or less line waiting for check in.”
terricZ1907CA, 20 Sep 2018 | Read review
“If you're hungry, this is not the flight to take. The food and drinks are very expensive!”
281charlenem, 20 Sep 2018 | Read review
“Basic, common sense, be on time!”
neveragain0129144, 20 Sep 2018 | Read review
“Remember how much money you're saving.”
bettyh256, 20 Sep 2018 | Read review
“Have all document for any unaccompanied minor. You will be asked to show ID and also sign to pick up the child.”
florar754, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
Frontier Airlines Baggage Fees
  • United States to Mexico
    Carry-on fees: US$30 - US$60
    • 1st Bag: US$20 - US$30
    • 2nd Bag: US$30 - US$35
    • 3rd Bag: US$75 - US$80
    • Each bag maximum 50 lb/23 kg
  • Domestic United States
    Carry-on fees: US$30 - US$60
    • 1st Bag: US$25 - US$60
    • 2nd Bag: US$40 - US$45
    • 3rd Bag: US$75 - US$80
    • Each bag maximum 50 lb/23 kg
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About Frontier Airlines
Frontier Airlines (F9) is a Denver-based low-cost carrier. The carrier flies to about 65 destinations in the United States, Costa Rica, the Dominican Republic, Jamaica and Mexico. Its fleet of planes each feature a single Economy Class cabin. However, passengers can upgrade to Select Seating, which is located toward the front of the plane, or Stretch Seating, which features more legroom. Frontier's hub is based at Denver International Airport (DEN). An additional eight airports have been designated as focus cities. The airline has a codeshare agreement with Great Lakes Airlines.

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