SriLankan Airlines
Headquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka
Overview
3.54,003 reviews
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About SriLankan Airlines
Airline Alliance
oneworldHeadquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka
Airline Summary
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.
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4003Reviews
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Colombo - Dubai
International
The aircraft was downgraded and our hand luggage was also interlined at the check in counter. We were asked to take our laptops out and put into smaller bags. I didn't carry an extra padllocks and oh what a hazzle. Why did the management of Airlanka inform the customers at the check in counter. This is also another dirty game they 're playing to cheat customers. Why the "F" we fly this airline by paying good money. This is the first time i flew this cursed airline and jolly well will be the last.Theytreat customers like bloody dirt. SHAME ON THIS BLOODY AIRLINE . To hell with this Airline. Pl ground all the bloody planes without cheating customers .!!🤮🤮🤮🤮🤧🤧🙄…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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London - Colombo
International
We paid over £100 for extra leg room and then we managed to get a bid for upgrade to business class so paid for business. We were advised that we would get a refund from customer service regarding the paid for extra leg room. We contacted Sri Lankan Airlines on 28th June for a refund, they kept sending us emails saying they were dealing with it. It is now 10th September and still no refund. This morning they told us that the booking reference is not theirs but British Airways. Their what's app chat line is useless and they cannot help and keep asking us to deal with Customer service (who is ignoring our emails). My husband is disabled and we had to pay to get a disabled chair and helper in Sri Lanka before flying business class!…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Colombo - New Delhi
Asia
Mr. Jayatilake chamindra has no sense talking to passenger. Treated us so bad, gave racist comments and tried to create a scene out of nowhere. Just a matter of 2 minutes i was going to toilet- as told by air hostess. He started speaking loud and showing his arrogant idiotic nature. I would request you to reply me on that. I would post the same on X and would like people know that you guys train such idiots like that who are simply racist…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Colombo - Chennai (Madras)
Asia
Flew on August 14th evening flight from colombo to Chennai evening flight, right from the word go the pilot was pathetic in flight, so many movements up and down after take off, it was not even raining and while touch down while descending i had severe ear block and ever since I had full pain in my ears, only upon visiting ENT am told that I have ear block, i have travelled in other flights but never experienced such discomfort,he should be given training again…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Colombo - Dubai
International
Niyomi was amazing. She was very caring and she made me to have a memorable experiance with srilankan airlines my flight was CMB to d DXB 30 Aug 2024 6:25 depature flight. Kudos to Srilankan airlines
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Explore Sri Lanka with Ceylon Leisure Travels, Take home unforgettable memories with you,
123456…
Rupika N wrote a tip Yesterday
"Never fly Sri Lankan Airlines ever. Worst Airline in the whole world. "
iamAnne wrote a tip Aug 2024
"One of worst airlines there. The in-flight services are the worst! Upon boarding to the aircraft, we have noticed there is no AIR-CONDITION"
Coralea N wrote a tip Aug 2024
"It's not expensive to buy a seat with extra leg room or to purchase an extra seat so you can spread out"
123456…
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