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SriLankan Airlines

Headquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka
Overview
3.53.5 of 5 bubbles4,048 reviews
Legroom3.5 of 5 bubbles
Seat comfort3.5 of 5 bubbles
In-flight entertainment (WiFi, TV, films)3.5 of 5 bubbles
Onboard Experience3.5 of 5 bubbles
Customer service3.5 of 5 bubbles
Value for money3.5 of 5 bubbles
Cleanliness3.5 of 5 bubbles
Check-in and boarding3.5 of 5 bubbles
Food and beverage3.5 of 5 bubbles
About SriLankan Airlines

Airline Alliance

oneworld
Headquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka

Airline Summary

The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.
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4048Reviews
1292Photos
100Tips
Traveller rating
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Popular mentions
kishore k wrote a review Oct 2024
1 contribution
2.0 of 5 bubbles
Karachi - Singapore
Southeast Asia
Worst airline in the world after PIA and Air India. Ridiculous and disgusting service from Air Hostess. Never travel again in that airline.
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Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carina Christin... S wrote a review Oct 2024
1 contribution
1.0 of 5 bubbles
Colombo - Paris
International
Stay away - worst air line. No service and do not live up to European standards. No compensation before after 6 hours. They are very poor in speaking English when we asked for support traveling with children in the air port when the flight was delayed.
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shehan A wrote a review Oct 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
Colombo - Dubai
International
Srilankan airlines is serving a heartfelt hospitality in the air. Kudos to all staff members and specially to Sathindi
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aravind S wrote a review Oct 2024
Sydney, Australia10 contributions1 helpful vote
4.0 of 5 bubbles
Sydney - Colombo
International
I travelled on 19th October on UL607 from Sydney to Colombo and was very impressed with the team of air hostesses. They were amazing. Also the flight was as scheduled in both - take off and landing. The inflight entertainment system was not properly working but despite this the…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kasun Bandara wrote a review Oct 2024
Singapore, Singapore1 contribution
1.0 of 5 bubbles
Singapore - Colombo
Asia
I am really disappointed to review national air line like this. I am a frequent flyer and choosing this air line always as default option. But recently airline services became very very poor and not acceptable for premium air line level. Sometimes they dont have enough food…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Showing results 11-15 of 3,363
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Boarding a flight
4 Helpful votes
Explore Sri Lanka with Ceylon Leisure Travels, Take home unforgettable memories with you,
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Showing results 1-5 of 1,292
Natasha T wrote a tip Nov 3
1.0 of 5 bubbles
" Don't travel with babies and expect a bassinet or any support with kids you will be disappointed"
Thivya K wrote a tip Nov 3
1.0 of 5 bubbles
"Well don't ever fly on this airline is the simple tip to help travellers. There is no such thing as a best flight "
Julian W wrote a tip Nov 3
4.0 of 5 bubbles
"If delayed don't worry too much about lack of info...I suspect just a feature of this airline."
Sashabop1983 wrote a tip Nov 1
5.0 of 5 bubbles
"dont travel with them"
Maps63317326616 wrote a tip Nov 1
1.0 of 5 bubbles
"Be early and check boarding pass don’t trust what’s displayed on airport screens"
…
Showing results 1-5 of 100
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