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SriLankan Airlines

Headquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka
011 94 77 777 1979
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3.54,023 reviews
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About SriLankan Airlines

Airline Alliance

oneworld
Headquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka

Airline Summary

The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.
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4023Reviews
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Rupika N wrote a review Sep 2024
1 contribution
Colombo - Dubai
International
Airline which cheats customers
The aircraft was downgraded and our hand luggage was also interlined at the check in counter. We were asked to take our laptops out and put into smaller bags. I didn't carry an extra padllocks and oh what a hazzle. Why did the management of Airlanka inform the customers at the…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Disappointed lady wrote a review Sep 2024
3 contributions
London - Colombo
International
WORST COMPANY TO DEAL WITH ANY COMPLAINTS. THEY DO NOT KNOW WHAT THEY ARE DOING.
We paid over £100 for extra leg room and then we managed to get a bid for upgrade to business class so paid for business. We were advised that we would get a refund from customer service regarding the paid for extra leg room. We contacted Sri Lankan Airlines on 28th June for a…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Prince Sabharwal wrote a review Sep 2024
Ludhiana, India5 contributions
Colombo - New Delhi
Asia
Racist crew
Mr. Jayatilake chamindra has no sense talking to passenger. Treated us so bad, gave racist comments and tried to create a scene out of nowhere. Just a matter of 2 minutes i was going to toilet- as told by air hostess. He started speaking loud and showing his arrogant idiotic…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nomad35195541461 wrote a review Sep 2024
2 contributions
Colombo - Chennai (Madras)
Asia
Bad experience cos of the pilot
Flew on August 14th evening flight from colombo to Chennai evening flight, right from the word go the pilot was pathetic in flight, so many movements up and down after take off, it was not even raining and while touch down while descending i had severe ear block and ever since I…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shehan A wrote a review Sep 2024
1 contribution
Colombo - Dubai
International
Happy
Niyomi was amazing. She was very caring and she made me to have a memorable experiance with srilankan airlines my flight was CMB to d DXB 30 Aug 2024 6:25 depature flight. Kudos to Srilankan airlines
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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123456…
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More than happy to fly again......
The tea service was impressive
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giuliaeluca2016 wrote a tip Oct 5
"Use a different airline when returning back to The Uk"
nishan m wrote a tip Oct 5
"Don't book for sri lankan airlines."
Gerri H wrote a tip Sep 2024
"Do not use this airline if at all possible."
Rupika N wrote a tip Sep 2024
"Never fly Sri Lankan Airlines ever. Worst Airline in the whole world. "
Disappointed lady wrote a tip Sep 2024
"WORST AIRLINE EVER"
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