We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

SriLankan Airlines

Headquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka
Overview
3.54,038 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
About SriLankan Airlines

Airline Alliance

oneworld
Headquarters: Airline Centre, Bandaranaike International Airport, Katunayake, Negombo Sri Lanka

Airline Summary

The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.
Read more
4038Reviews
1292Photos
100Tips
Traveller rating
  • 967
  • 1,203
  • 666
  • 349
  • 854
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
sanjaya L wrote a review Aug 2024
1 contribution
Bangkok - Colombo
Asia
8 hours late - No entertainment system - flight hospitality was ok - baggage fully damaged they wrap it with tapes- made complaint and still no update
Read more
Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
KN W wrote a review Aug 2024
1 contribution
Melbourne - Colombo
International
Multiple delays. Refunded upgrades that were already confirmed and paid for. Overall a terrible experience. Wouldn’t recommend to anyone.
Read more
Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
RESNI T wrote a review Aug 2024
1 contribution
Colombo - Dubai
International
I am writing to express my profound disappointment and frustration regarding the exceptionally poor service my family and I experienced with SriLankan Airlines during our journey from Kochi to Dubai on 25th August 2024. The series of inconveniences and mismanagement we endured…
Read more
Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Windsorboy T wrote a review Aug 2024
2 contributions
Colombo - London
International
The aircraft was close to 30 years old. The in flight entertainment was not working on most of the seats. The crew was professional. They did the best to comfort the passengers. But for the 11 hrs flight we were served only 2 worse meals. No service in between. Only water. Would…
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jeroen wrote a review Aug 2024
Voorburg, The Netherlands13 contributions
Colombo - Bengaluru
Asia
Flight UL173 (evening flight) on 8/8 was cancelled without a reason and Sri Lankan Airways put us on a nightflight on the 9th. This was too late to catch our connecting flight to Amsterdam. On our request we were rescheduled to the nightflight (0:55h) a day earlier. We had to…
Read more
Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
…
…
Showing results 36-40 of 3,355
Album Categories
All photosAll Traveller Photos
…
Showing results 1-5 of 1,292
Sashabop1983 wrote a tip Yesterday
"dont travel with them"
Shehan A wrote a tip Oct 2024
"They does an amazing job "
Kasun Bandara wrote a tip Oct 2024
"I cant help. I tried many ways to make their support best. But nothing improved "
Climber61275690964 wrote a tip Oct 2024
"Never take a flight with Srilankan airlines"
Zoha T wrote a tip Oct 2024
"I recommend getting a window seat (it has 2 seats), I flew with my mother, so it was uncomfortable sitting with strangers in the middle row."
…
Showing results 1-5 of 100
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register SriLankan Airlines

Search flights

ReturnOne-wayMulti-city
From:
To: