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SunExpress


1,452 reviews
Headquarters: PO Box 28, Antalya 07230 Turkey 011 90 444 0 797 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,452 Reviews from our TripAdvisor Community

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1,452 reviews from our community

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Showing 152: English reviews
Weert, The Netherlands
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 1 week ago

We had a good flight with Sunexpress. The cabin crew was polite and helpfull. The food and drinks that i bought where okay.

International Economy Dusseldorf - Hurghada
Helpful?
Thank Petra V
Kolkata (Calcutta), India
Level 3 Contributor
9 reviews
Reviewed 1 week ago

I flew SunExpress from Izmir to Antalya. The flight was comfortable and on time. As is typical on an LCC, food was not served, but I did enjoy the seamless service provided on board.

Domestic Economy Izmir - Antalya
Helpful?
Thank Ritam S
Level 5 Contributor
57 reviews
27 helpful votes
Reviewed 1 week ago

I flew with SunExpress from Hannover to Fuerteventura. Our flight was delayed by two hours. The delay itself was annoying, for sure, but the real big issue was the intransparency. I was only informed about the delay at the SunExpress counter at Hannover airport - neither the SunExpress homepage nor the airport homepage informed about the delay in advance so...

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Europe Economy Hannover - Fuerteventura

Helpful?
Thank Caro9206
Level 6 Contributor
91 reviews
27 helpful votes
Reviewed 2 weeks ago

On both terminals no busses. Directly from terminal in and out the plane. There was enough legspace. The width could be better. Food was okay.

Europe Economy Dusseldorf - Izmir
Helpful?
Thank John v
Frankfurt, Germany
Level 4 Contributor
37 reviews
38 helpful votes
Reviewed 3 weeks ago

SunExpress is a basic holiday airline in our experience. Everything on board had to be paid for - drinks, food - but we knew this ahead of time so we bought water inside the terminal and brought some food along with us from home. The flights left a few minutes late each way but we got to our destination on...

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Europe Economy Frankfurt - Izmir

Helpful?
Thank mexicotripToronto
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed 3 weeks ago

we traveled in October with this flight.counter guy was unable to speak English and was very rude! in airplane my wife's throat was soar and it tooks about 1 hour to gave us a glass of water!!! Flight attendants was very rude too. the only positive thing was brand new airplane.

International Economy Tehran - Antalya
Helpful?
Thank S Ia G
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed 4 weeks ago via mobile

Brand new airplane, professional pilot and staff, very smooth air trip, honest with the timing of the flights, take was exactly as mentioned in the website, very kind staff and helpful, everytime I can flight with I do, highly recommended as one of the best airlines

Domestic Economy Gaziantep - Antalya
Helpful?
Thank hashem08
Stavanger, Norway
Level 1 Contributor
4 reviews
Reviewed 4 weeks ago

It was not possible to pay for food and drinks with visa/MasterCard Did not think that was possible in 2018..

Europe Economy Copenhagen - Izmir
Helpful?
Thank ophamre
Tehran, Iran
Level 6 Contributor
112 reviews
21 helpful votes
Reviewed 4 weeks ago via mobile

Our flight from Izmir to Van had 40 minutes delay and no one showed any kinds of apologies,they didn't even say sorry.On our flight nothing was served for free not even water. Generally I was not satisfied with the flight but it is cheaper than Turkish airlines but now I know why.

Domestic Economy Izmir - Van
Helpful?
Thank hananehHB
Level 4 Contributor
31 reviews
21 helpful votes
Reviewed October 10, 2018 via mobile

Small plane with very little space between both the seats aisle and for the legs. Poor selection in beverages...they ran out of beer,cola and vodka. Maybe they did not stock the plane before take off? They were not able to provide the products they offer in the catalogue. But nice staff and a good pilot. All in all a nice...

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Europe Economy Billund - Antalya

Helpful?
Thank Jannike J
See travel tips for airlines
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EgL_13, 17 Sep 2018 | Read review
“Dont make a mistake, (dont) fly with it!”
1988_Homa, 28 Aug 2018 | Read review
“Maybe if they have more expensive daytime flights your experience might be better. I am not going to find out.”
rtrock, 25 Aug 2018 | Read review
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About SunExpress
SunExpress (XQ) is a Turkish airline based in Antalya. It operates from hubs at Adnan Menderes Airport (ADB) and Antalya Airport (AYT). The carrier is jointly owned by Turkish Airlines (TK) and Lufthansa (LH). SunExpress flies to more than 100 destinations, including about 20 cities across Turkey. International flights are available to countries in Europe, Africa and the Middle East. The airline has a fleet of 71 aircraft: Three Airbus A330-200, five Boeing 737-700, three Boeing 737-900ER and 60 Boeing 737-800. Each plane is configured with a single Economy Class cabin.

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