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SunExpress


1,203 reviews
Headquarters: PO Box 28, Antalya 07230 Turkey 011 90 444 0 797 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,203 Reviews from our TripAdvisor Community

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1,203 reviews from our community

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Showing 126: English reviews
Bornem, Belgium
Level 6 Contributor
82 reviews
32 helpful votes
Reviewed 1 week ago

Overall positive experience. Friendly staff, sufficient leg room in the aircraft, relaxed flight (no announcements every 5 minutes or sales pitches). Allowed 30kg of luggage.

Europe Economy Brussels - Izmir
Helpful?
Thank instajan66
Copenhagen, Denmark
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed 1 week ago via mobile

This is a family flight and there was sooo many crying kids on board. The flight was good and the service was good. But too noisy.

Europe Economy Copenhagen - Izmir
Helpful?
Thank Hulyakayaci
London, United Kingdom
Level 6 Contributor
78 reviews
60 helpful votes
Reviewed 2 weeks ago

First of all a hundred pounds for a one-way (was flying to another city on the way out) - was a great deal for the end of July! Secondly, the service is really good, very polite and attentive. More leg room, more comfortable seats compared to Ryanair. Will use this airline again.

Europe Economy Izmir - London
Helpful?
Thank Elena W
Warsaw
Level 6 Contributor
267 reviews
68 helpful votes
Reviewed 2 weeks ago

Flew with SunExpress from Munich to Antalya. I booked additional leg space seats and yes we had more space (first row) but the seats as much are very narrow and I have a normal posture. For the rest the crew was attentive, plane was clean and of a good quality. Plane left with a dealy without any clear message why...

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Europe Economy Munich - Antalya

Helpful?
Thank Wally B
Mugla, Turkey
Level 4 Contributor
31 reviews
33 helpful votes
Reviewed 4 weeks ago

The horror story starts with the check-in. The airline didnot purchase enough ground services. The entire plane was checked in by a single counter. We had to wait a torturous amount of time. Then without a warning of a delay we had to rush to the gate, and we saw that not even the boarding had started. The departure was...

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Europe Economy Berlin - Izmir

Helpful?
Thank Yucelgursoy
Karachi, Pakistan
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed 5 weeks ago

”Normal everyday flight, nothing spectacular, the plane seemed to have".It Gets You There... That's About It.

Domestic Economy Izmir - Antalya
Helpful?
Thank sassy106
London
Level 1 Contributor
3 reviews
9 helpful votes
Reviewed 5 weeks ago via mobile

Very good airline company . Very friendly and helful staff.Much better compearing to the other airline company .sunexpress is reliable conpany and I am looking forward to my next fly with them .

Europe Economy London - Dalaman
Helpful?
Thank Erdinch Z
Prague
Level 2 Contributor
6 reviews
20 helpful votes
Reviewed 5 weeks ago

Third time, third fail... Always used this flight from Antalya, always I was catched on nice timing and always rip-off. Two previous flight year ago, delayed, both times 2 hours. There are two flights from AYT to NUE, one late evening, one late night. Late night is always cheaper as nobody wants to arrive home at 3am and prefer first...

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Europe Economy Antalya - Nuremberg

Helpful?
1 Thank Guest11111
Dieburg, Germany
Level 6 Contributor
119 reviews
60 helpful votes
Reviewed July 12, 2018

This brand new airplane was clean and spacious. The legroom is unrivaled in any class below 1st! I could cross my legs without touching the front seat - very comfortable. The cabin crew was friendly and spoke various languages. Check-In and boarding procedures were excellent.

Europe Economy Antalya - Frankfurt
Helpful?
2 Thank ESF70
Leeuwarden, The Netherlands
Level 4 Contributor
31 reviews
26 helpful votes
Reviewed July 9, 2018 via mobile

Pretty much ontime with boarding and hasslefree. Everything went smooth. Only 2,5 hour trip to Bulgaria. Customs went quick also as the baggage too..

Europe Economy Dusseldorf - Varna
Helpful?
Thank StephendG2014
See travel tips for airlines
“Advance booking is recommended”
ElenaW552, 31 Jul 2018 | Read review
“Do not fly with Sunexpress if you want to stay sane”
Yucelgursoy, 22 Jul 2018 | Read review
“Never again, choose another”
Guest11111, 16 Jul 2018 | Read review
“Boing 737-800 airplane has huge legroom everywhere”
ESF70, 12 Jul 2018 | Read review
“Online check-in and pay 10 euros to reserve a good seat.”
andrewcZ3720BP, 5 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About SunExpress
SunExpress (XQ) is a Turkish airline based in Antalya. It operates from hubs at Adnan Menderes Airport (ADB) and Antalya Airport (AYT). The carrier is jointly owned by Turkish Airlines (TK) and Lufthansa (LH). SunExpress flies to more than 100 destinations, including about 20 cities across Turkey. International flights are available to countries in Europe, Africa and the Middle East. The airline has a fleet of 71 aircraft: Three Airbus A330-200, five Boeing 737-700, three Boeing 737-900ER and 60 Boeing 737-800. Each plane is configured with a single Economy Class cabin.

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