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tigerair Singapore (Now Scoot)

680 reviews
Headquarters: Changi Airport Post Office, Singapore 918147 Singapore 011 65 3157 6434 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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680 Reviews from our TripAdvisor Community

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680 reviews from our community

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Showing 520: English reviews
Warrnambool, Victoria, Australia
Level 5 Contributor
51 reviews
19 helpful votes
Reviewed April 4, 2018 via mobile

Gluten free vegan donuts, what can I say but five stars for this you made my day. I won't go with another airline if possible if you keep selling these. Also gluten free Pringles!!!!!!!!!!!!!!!!!!!!!! Yes!!!

Domestic Economy Brisbane - Melbourne
Thank Trip A
Level 5 Contributor
30 reviews
10 helpful votes
Reviewed January 29, 2018

I fly with Tiger many times, now they merge with Scoot. This is one of Low cost carries I like most because of their price even they delay sometimes.

Southeast Asia Economy Ho Chi Minh City - Singapore
1 Thank Eddie_Sin15
Singapore, Singapore
Level 1 Contributor
3 reviews
5 helpful votes
Reviewed January 20, 2018

I booked for my family business class seat but was bumped out to economy cos the airline changed the aircraft. They called to inform me on 26 oct 2017 about the changes and said they will refund only 60% of the excess I paid for business class. The refund will take the most 6-8 weeks to process. We departed for...

Southeast Asia Economy Hong Kong - Singapore

4 Thank Priscilla O
1 review
3 helpful votes
Reviewed January 18, 2018 via mobile

An award has been won by this airline being the most ridiculous and irresponsible company ever existed. Huge congrats. Was informed that no flight was available after taking my money, no email whatsoever beforehand. Agreed to refund a total of $4000 ++(what I paid) but second call shrunken to pathetically $190. What would I do if I got a free...

North Asia Economy Kuching - Osaka

3 Thank jtkh94
Singapore, Singapore
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed January 17, 2018

I have heard people saying that Tiger is often late, perhaps I was lucky so far flying with Tiger for the last 8 years to Hatyai and Bangkok I only experience 3 of 4 late arrival into Hatyai. They always been either on time or early. Except on safety demonstration, Tiger, now Scoot, should attempt to have dual languages as...

Southeast Asia Economy Singapore - Hat Yai

1 Thank s0778
Level 6 Contributor
208 reviews
64 helpful votes
Reviewed January 14, 2018 via mobile

This is a low cost airline and everything costs extra from a blanket to water. They do sell peanuts onboard. There is no gluten free or lactose free food onboard and you are not allowed to bring your own food. Staff are nice and friendly and focused on selling so they pass with their trolley often. We flew a new...

International Economy Sydney - Bengaluru

3 Thank kalleviken
Honolulu, Hawaii
1 review
4 helpful votes
Reviewed January 9, 2018

2018 no apology lette or phone call from tiger air. I am writing to you because of the disservice I had received from your Clark check in agents, specifically the supervisor Joel Panas. My family started our vacation trip from Honolulu to the Philippines. We decided at a short notice to visit Singapore and Hongkong while on this Asia trip....

Southeast Asia Economy Manila - Singapore

4 Thank sherylev
Surfers Paradise, Australia
Level 6 Contributor
101 reviews
17 helpful votes
Reviewed January 8, 2018

We flew down the 29 of December to Hobart. The plane left almost on time and everything went smoothly, except for some turbulence above Melbourne ( I think ) This is an economy airline so nothing is for free - bought some cappuccino in the air which was ok .

Domestic Economy Coolangatta - Hobart
Thank rolfyboy
Level 5 Contributor
42 reviews
17 helpful votes
Reviewed January 4, 2018

bus type feeling in airline almost no leg space budget air but thing about the legs for whom you make seat not a good feel overall with every thing

Asia Economy Singapore - Denpasar
Thank Rakesh S
Singapore, Singapore
Level 4 Contributor
29 reviews
11 helpful votes
Reviewed January 3, 2018

I experience flying Scoots to Perth & Bali was smooth. After being stranded in Don Mueang Airport in Bangkok for almost 15 hours on 29 November till 30 November 2017 , I definitely have second thought of flying by Scoots again. No Officials from Scoots is around to update the stranded passengers at the Boarding Gate till the next morning...

Southeast Asia Economy Singapore - Bangkok

1 Thank Jeffrey T
See travel tips for airlines
“Just relax and enjoy the flight.”
s0778, 17 Jan 2018 | Read review
“fold you leg before get in flight”
rakeshs841, 4 Jan 2018 | Read review
“i have said what i supposed to”
K4202EGjeffreyt, 3 Jan 2018 | Read review
“The Indian Vegetarian meal was better than most restaurants!!!!!”
Q6853IAjamesb, 28 Dec 2017 | Read review
“If you wish to travel with Scoot, please ensure you are really booked in their system (even if you have a confirmed booking).”
SathyaJam, 25 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About tigerair Singapore
Tigerair (TR) was a Singapore-based low cost carrier. As at July 25, 2017, the airline was merged into Scoot - its long-haul low cost sister airline. Tigerair now operates under the Scoot brand name with its short-haul South East Asian network becoming part of the combined Scoot operation.

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