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TUI fly Belgium (formerly Jetairfly)


3,238 reviews
Headquarters: Brussels Airport Zaventem, Belgium, Hannover, Lower Saxony Germany 011 32 70 22 00 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,238 Reviews from our TripAdvisor Community

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3,238 reviews from our community

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Showing 317: English reviews
Bruges, Belgium
Level 6 Contributor
781 reviews
302 helpful votes
Reviewed 4 days ago
NEW

The flight from Sharm El Sheikh in Egypt to Ostend Belgium is with a stop in the airport from Hurgada. So the people with destination Hurgada must go out of the airplaine and after checking the handbagage in the airplaine from the people that goes to Ostend, than the people that come from Hurgada to Ostend my come up the...

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International Economy Sharm El Sheikh - Ostend

Helpful?
Thank Zutterman
Bruges, Belgium
Level 6 Contributor
781 reviews
302 helpful votes
Reviewed 4 days ago
NEW

We love to take a flight from Ostend. No we have got an excellent and well organised flight with Tui Fly Belgium from Ostend airport to Sharm El Sheikh in Egypt! Boarding was quick and without stress, because the personal has done theire proffesional job. The flight was very good in a good weather and the personal was very friendly...

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International Economy Ostend - Sharm El Sheikh

Helpful?
Thank Zutterman
Ostend, Belgium
Level 5 Contributor
88 reviews
94 helpful votes
Reviewed 1 week ago

Very good flight, we had no meal but were offerd water, good seats, friendly staff. Good information from the pilot

Europe Economy Burgas - Ostend
Helpful?
1 Thank pierre t
Brussels, Belgium
Level 5 Contributor
60 reviews
46 helpful votes
Reviewed 1 week ago

We paid a little extra for the deluxe treatment... priority check-in, a glass of champagne on board and... lunch/dinner. TUI is really well organised and flights I've taken in the past always run smoothly. I think they really know what they are doing and certainly continue to fly with them for leisure!

Europe Premium Economy Brussels - Athens
Helpful?
Thank Mancini_BXL
Meise, Belgium
Level 4 Contributor
31 reviews
7 helpful votes
Reviewed 1 week ago

On time, both in Brussels and Punta Cana, Aircraft was the Dreamliner, friendly crew, appetizing meals and good drinks, in flight entertainment OK

International First Class Brussels - Punta Cana
Helpful?
Thank Simonne L
West Palm Beach, Florida
Level 3 Contributor
6 reviews
7 helpful votes
Reviewed 1 week ago via mobile

I purchased a 1-way ticket from Miami, Florida, U.S. to Brussels, Belgium. TUI does not fly out of MIA everyday. I decided to purchase the upgrade (150€) since I was hoping to sleep on the flight. Although I didn't get to sleep as much as I wanted to (too excited to sleep) I definitely recommend the upgrade. I do want...

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International First Class Miami - Brussels

Helpful?
Thank JM1119
Algeciras, Spain
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 2 weeks ago

It was my first time flying with them and I highly recommend this airline. The personal are very nice and helpful and it is easy to contact them. I flew with the same airline both ways and the service was very good. Certainly, I would fly again with them.

Europe Economy Jerez De La Frontera - Brussels
Helpful?
Thank Mary S
Lier, Belgium
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 2 weeks ago

Outbound flight with 3h45 delay! Inbound flight with 1h45 delay! Not the best service on board, and we booked Vip selection. Fortunately the flight is not that long. Luggage with Vip is "PRIORITY", ours was one of the last to appear!

Europe Premium Economy Brussels - Rhodes
Helpful?
Thank Koen_schellekens1
Antwerp, Belgium
Level 3 Contributor
11 reviews
Reviewed 2 weeks ago

I either fly Tui or Brussels Airlines bc of their good service, this is now the 3rd flight with Tui this year to Spain and as always punctual and friendly staff. I've already booked my flights for November with TUI.

Europe Economy Brussels - Malaga
Helpful?
Thank Sann V
Schoten, Belgium
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 3 weeks ago

pleasant flight in a very clean airplane. Good service and very friendly hostesses. The same for the flight from Malaga

Europe Economy Brussels - Malaga
Helpful?
Thank milvanetten
See travel tips for airlines
“Place near the front in the airplaine”
Zutterman, 17 Oct 2018 | Read review
“Setting near the front off the airplane.”
Zutterman, 17 Oct 2018 | Read review
“Pay the extra for the deluxe and you'll be in the first 5 rows. Check-in and boarding is so much easier- makes to a great start!”
Mancini_BXL, 12 Oct 2018 | Read review
“Prefer flights with the Dreamliner”
simonnel803, 12 Oct 2018 | Read review
“Is booking your holiday also with them!”
renel888, 24 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About TUI fly Belgium (formerly Jetairfly)
Previously known as Jetairfly until October 19, 2016, now known as TUI fly (TB) operates from a hub at Brussels Airport (BRU). It has also designated Antwerp International Airport (ANR), Brussels South Charleroi Airport (CRL), Liège Airport (LGG) and Ostend-Bruges International Airport (OST) as focus cities. The airline was founded in 2003 as TUI Airlines Belgium, and remains part of the TUI Airlines alliance. The airline has scheduled service to about 100 destinations in Europe, Africa, Asia, North America and the Caribbean. Its fleet of 21 aircraft includes 16 Boeing 737 variants, one Boeing 767-300 ER, one Boeing 787-8 and three Embraer 190 planes.
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