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Jules72756 wrote a review Oct. 23
Rogers, Arkansas58 contributions36 helpful votes
Mo Bay Club, Spend the small amount extra. it saves you so much time. Especially with the arrival requirements for Covid! What's your time worth?
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Date of experience: October 2020
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry
Responded yesterday
Hello Jules72756, We are thrilled that our express lane through security was worth its weight in gold! We are glad you enjoyed the convenience of our VIP Airport services. We hope you enjoyed the complimentary amenities included too. Thank you again and see you again soon!
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Jarod M wrote a review Oct. 23
Seattle, Washington729 contributions117 helpful votes
Club Mobay was a great addition to my trip to Ocho Rios (arriving and departing Montego Bay). On arrival and at the bottom of the ramp there was my Club Mobay representative holding a sign and waiting patiently for me (I feel bad but I forgot to write her name down to give her
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Date of experience: October 2020
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry
Responded yesterday
Wow JarodM, we feel so proud that we have met your expectations with our service and the value for your money! It is customers like you that keep us going. Guest satisfaction is our top priority, which is why we try our best to reduce the hassle and stress that come with traveling, allowing you to enjoy every moment of your well-deserved vacation. Expedited service on both arrival and departure through our Fast-track lane, comfortable seating in our departure lounge while awaiting your flight plus complimentary snacks, beverages, and other amenities, what’s not to love? Thank you for adding Club Mobay to your Jamaican experience and for taking the time to share that experience with us.
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Luxurytraveler2day wrote a review Oct. 19
Youngstown, Ohio2 contributions3 helpful votes
I wouldn't book a ticket to Jamaica without booking the Mobay Club. I love walking off the plane and being greeted by a representative of the Mobay Club that takes me through baggage customs and to the correct transfer bus with NO hassle. (I was especially glad to have it during
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Date of experience: October 2020
1 Helpful vote
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry
Responded 5 days ago
Hello 893judianned, Thank you for visiting and sharing your lovely words with us, EZ-BREEZY- COVERED indeed! We are truly delighted to hear that you had a smooth transition through Security and you got the chance to indulge in our tasty treats with complimentary beverages! Your satisfaction matters to us so if you’re happy, we are too. It was truly a delight to have hosted you and we hope to see you again soon We are so grateful for your kind words. Thank you for taking the time to share your review with us and this community.
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Eyon A wrote a review Oct. 18
2 contributions
I was pleasantly surprised to be greated bg one of your most pleasant and attentive servers upon arriving at the VIP Lounge; i.e. Garrett. I was immediately asked how my day was and that he would be my server while awaiting my flight. Garrett was attentive to me, my dietary
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Date of experience: October 2020
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry
Responded 5 days ago
Hi eyona333, We are blown away by reading how much you enjoyed your Club Mobay departure experience- Garrett is a true SUPERSTAR! We are thrilled you enjoyed the entire experience from the fast-track service through security to sitting and relaxing in comfort with complimentary snacks and drinks while awaiting your boarding call. A BIG Thanks to you for including our services on your trip. We appreciate your patronage and the time taken to write us this wonderful review. We look forward to hosting you on your future trip(s) back to the island! Have a VIP day.
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John M wrote a review Oct. 18
2 contributions
The crew was wonderful and accommodating. They met us right off the plane, grabbed our bags, and had a drink in our hands within 20 minutes. Well worth the extra money!
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Date of experience: October 2020
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry
Responded 5 days ago
Hello johnmK8981XD, Thanks for making us a part of your island experience. We are happy to hear that you felt relaxed and got the chance to indulge in our wide array of treats with complimentary beverages! Your satisfaction matters to us so if you’re happy, we are too. We appreciate your feedback and can’t wait to see you again soon.
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Frequently Asked Questions about Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry