Our tour was an exceptional experience. The catamaran took us from our resort to snorkeling and then a tour down Nergil's coast with views of the cliffs and Rick's Cafe before fun at Margaritaville. The catamaran was clean. The staff was friendly with special mention to lifeguard Kerniffe who had patience and helped us big girls to have a blast. The bad girl drink was delicious and the snacks were as well. Want to have a fun time in Jamaica, take a ride on The Katt catamaran from Island Routes.

My wife and I did the full day Chuka expedition on Jamaica with zip lining , duns river, ATV and horseback riding! This is by far one of the best full day excursions we’ve ever made. The Air Canada Rep (Danielle) was extremely resourceful and accommodating (even though we traveled with another carrier!!!) and she checked up on us regularly when she learned my wife hit her knee during our vacation. Would definitely recommend this tour!

We went on the all day powerboat tour. Paul and Jermaine were our guides/captain and they were absolutely wonderful. They explained to us a lot about the different sites and showed/taught us about the wildlife while snorkeling. We got to see many fish, sea urchins, stingrays, and an eel. I would recommend bringing plenty of cash for tipping, food/drinks separate from the package, photos, etc. Again, a great time thanks to Paul and Jermaine.

Amazing energy, people and atmosphere. The Captain and his crew were absolutely incredible. They were extremely energetic and professional. I definitely would recommend this cruise to anyone. I’ll definitely be back again.

From the start Marlon didn't say not one word to us. Extremely rude. Tracy had an attitude problem. The onlybnuce one was Marshall. The tour was good except for our guides. Don't know why we needed three. They didn't do anything. Didn't explain anything. Don't know how they still have a job. I gave no tip bc it was poor service. The driving was fun and seeing tje country was great. It felt like we were a big burden to the guides though. Totally unprofessional!!

Greg and Carl was great tour guys to us and showed us the great parts of the Caribbean we seen all different parts of the Sandals resorts

Was excited to go on the sunset cruise as it looked spectacular however, I waited for over 2 hours at my hotel lobby as requested, to be there a few minutes early before pick up. After I contacted the company 45mins after waiting via Tripadvisor was told the driver was running late. Stayed in the lobby for another 30mins contacted company again with no response then at the 2hr mark, went back to room as I was upset!! Again contacted the company with no response or explanation as to what has occurred!

We booked at the counter of Hyatt Ziva for two excursions. However my youngest was overwhelmed and we needed to cancel the second one. I reached out immediately to try to see what we could do but they were closed. I sent an email the same night we booked to try to reach them. The next morning we had the first excursion and I spoke with the hotel concierge because the IR desk was still closed. She said she would relay the message and have someone reach out. Noone did. Luckily we were back before the desk closed so I went and spoke with them. She at first said no refund but called her manager who approved it due to the circumstances. She said it would be several days before I see it processed. Back for two weeks and still nothing. I've reached out several times only to be told no refunds despite what I was told in person. If they would have said we cannot refund you I would have made my youngest go and just not snorkel. But since we were told we could get the refund we didn't go. They just lied to my face. Be truthful so people can make decisions. I would avoid at all costs. They just want to take your money and pressure you in to what activities you do. I have reached out to Hyatt as well because they allow them on their property to be their excursion vendor of choice.

Dunn's River Catamaran Cruise was an awesome experience! They constantly kept the energy up, music pumping and drinks flowing. The whole crew was awesome being attentive and motivating to have fun, relax or just enjoy basking in the sun. They partnered well with the Dunn’s River staff, who were excellent guides. An all around fun time and highly recommended excursion: from easy booking online, transportation to & from our resort, and everything in between.

We took the speedboat tour with Island Routes and it was AMAZING!! Hakim, Tash, and the Captain made this the best day in Jamaica! They took great care of our group of 6. There was only 8 people total on the tour. Taking the Powerboat was the perfect way to see a lot of Jamaica from the water. The snorkeling was the best we have done in any place. Having Hakim in the water showing us different things made it even better! Rick’s Cafe was a cool spot to stop, and the lunch at Margaritaville was delish! I highly recommend this tour to anyone who is looking to see the coast and have a blast doing it!

Marquis picked us up and drove us to and from MoBay Airport to Sandals Dunns River. He welcomed us with drinks, snacks and great conversation. It was like traveling with an expert on all things Jamaica. It was so nice to NOT be in a crowded transport bus. We had a luxury car to ourselves, and it made the beginning and end of our trip so comfortable! We'll definitely use Island Routes again

If you are even thinking about going out sport fishing, book it with Captain Clayton, Lorenzo and Randy. I did half a day on 5/31 and enjoyed it so much I booked a full day the very next day. The crew are professional and have a good time. They want you catch fish and have a great experience. Each day we caught well enough Mahi Mahi for a full dinner for 6 with left overs. They fillet the fish for you and package it to take with you. Everyone gets a big portion. And the resort cooked it Jamaican style which was amazing. Having done sport fish trips before, these guy are the top in my book. The pics were our biggest fish.

Montego Bay Powerboat tour. This was an excellent half day tour that included snorkeling. The experience was great due to the excellent service provided by the captain, and first mate Akeem. This was my first time snorkeling and they were very helpful in making me feel comfortable. I would highly recommend this company.

Booked an excursion with Island Routes, which sent our family to Yaaman Adventure Park Jamacia Ocho Rio. We were scheduled to take a Buggy adventure in a 4-seat UTV. Absolutely no communication on where or what we were to do. We waited on a deck for more than 20 minutes. Finally, was addressed and brought to the instruction area, which we received helmets and no instruction. We are UTV riders back home in the USA so we did know how to drive. We were pointed to the machine to get into and followed the leader 2 times around about a 1-mile circle and that is what Yaaman called an adventure ride. We paid over $600 for this terrible experience. They had a photographer take photos as we went through a puddle of mud but never did see them as the photographer couldn't fine our photos. Lunch was to be served but I had to ask about the lunch service. We finally received cold plate of chicken and rice. I do not recommend this experience.

The drive on its own was beautiful and exiting for those who are not used to drive on the left side of the road. Watch the potholes. Nevertheless, we found the tour is over priced. We were the only couple on that day taking the tour. From the start we were not feeling welcomed by the crew. Already at the first stop “Coconut joint”, the souvenirs were way overpriced so were the drinks. Although our lunch was included, we had to pay for bottled water ourselves. Especially in a country like this, we didn’t want to drink sirup or tab water with ice, not knowing what the ice is made of. Tab water and Sirup were free. The instructions while driving were given through Walkitalki, which was good. But we barely received any info on the places we visited nor of Jamaica in general. All in all, we felt more like a burden to the crew than anything else. There was barely any interaction. May be they just had a bad day. I would suggest to consider renting a car or probably a taxi to do the same route at that price.