Tours and Tickets
Clearboat: Glass-bottom boat ride to the Caribean Sea
4.5

Clearboat: Glass-bottom boat ride to the Caribean Sea

By Mexico Travel Solutions
Recommended by 93% of travellers
93% of reviewers gave this product a bubble rating of 4 or higher.
About
from
C$48.90
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-99, max of 12 per group
Duration: 1h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More


  • Clearboat ride
  • Guided tour
  • Beer* and bottled water
What's not included
  • Dock fee
  • Optional Gratuities
  • Photos and souvenirs


Start:Multiple meeting point options.
  • Option 1
    Envatours Cancún, Blvd. Kukulcan km 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico
    Meeting point in Cancun
  • Option 2
    Av Rueda Medina 1667, Centro - Supmza. 001, 77400 Isla Mujeres, Q.R., Mexico
End:This activity ends back at the meeting point.

    • Not wheelchair accessible
    • Near public transportation
    • Infants must sit on laps
    If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 63786P17

    • Confirmation will be received at time of booking
    • Most travellers can participate
    • Please note you must pay an additional dock fee 5 usd or 100 Mxn per person at check-in
    • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
    • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
    • This tour/activity will have a maximum of 12 travellers

    • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

    How much is Clearboat: Glass-bottom boat ride to the Caribean Sea?
    Clearboat: Glass-bottom boat ride to the Caribean Sea price starts from C$47.66. Discover and book Clearboat: Glass-bottom boat ride to the Caribean Sea on Tripadvisor
    What is the Clearboat: Glass-bottom boat ride to the Caribean Sea cancellation policy?
    Clearboat: Glass-bottom boat ride to the Caribean Sea cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Clearboat: Glass-bottom boat ride to the Caribean Sea on Tripadvisor
    Which company provides Clearboat: Glass-bottom boat ride to the Caribean Sea?
    Clearboat: Glass-bottom boat ride to the Caribean Sea is hosted by Mexico Travel Solutions. Read reviews, discover additonal experiences or contact Mexico Travel Solutions on Tripadvisor. Discover and book Clearboat: Glass-bottom boat ride to the Caribean Sea on Tripadvisor
    How much time do I need for Clearboat: Glass-bottom boat ride to the Caribean Sea?

    If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 63786P17

    Reserve your spot

    Similar experiences

    Itinerary
    • You’ll have 2 starting options
      See departure details
    • 1
      Cancun
      Stop: 60 minutes
      See details
    • 2
      Isla Mujeres
      Stop: 60 minutes
      See details
    • You'll return to the starting point
    About the operator
    Don’t take it from us – here’s what people have to say about this operator:
    • Mexico Travel Solutions
      3,347
      Mexico
      Joined in May 2018
    • 794leonm
      0 contributions
      1.0 of 5 bubbles
      Never showed up
      Avoid at all cost, unreliable company that has zero customer service. We ordered transfer service through Expedia and when we landed in Cancun, the transfer was nowhere to be found. No representatives either. They don’t respond to calls.
      Written May 23, 2024
    • luigicO8825WT
      0 contributions
      1.0 of 5 bubbles
      Worst service ever. Do not do busy with them
      This company is the worst to deal with. They did not confirm their pickup time with me. They did not show up at the scheduled time. I was on hold for 2 hrs with customer service. Do not do any business with them.
      Written May 22, 2024
    • bhargavipl
      0 contributions
      2.0 of 5 bubbles
      Terrible Service
      Our flight got delayed twice so we landed at 2:30pm at CUN instead of original time of 10am. These guys don't answer calls or don't reply to emails. Everything was prepaid thru expedia. Only good thing is their staff is standing outside the airport and they finally got us into a transfer to hotel after 30mins. On return, they told me on chat about a fixed pickup time but they showed up 45 mins late. Horrible service.
      Written May 22, 2024
    • msZ2310CH
      0 contributions
      1.0 of 5 bubbles
      Terrible experience
      My recent experience with the shuttle service from Grand Fiesta Hotel to the airport was disappointing. Despite my efforts to communicate my preferred return time of 11 am due to traveling with young children and elderly parents, the company failed to accommodate my request. The email they sent, titled "Beautiful Caribbean," seemed more like an advertisement than a confirmation, leading to confusion and a missed opportunity to adjust the reservation. The lack of communication and unwillingness to assist with rescheduling reflects poorly on their customer service standards, particularly when catering to families with special needs. Additionally, the transfer from the airport to the hotel was also disappointing since the AC did not work properly for all three rows, making the journey uncomfortable for everyone onboard.
      Written May 17, 2024
    • KimM3019
      0 contributions
      1.0 of 5 bubbles
      No compassion
      My husband landed in a Mexican hospital near death and we couldn’t make our departure shuttle. I reached out to MTS and they told me to send them proof of the hospital stay so that I could get a refund for the upgrade to the private shuttle. They have told me several times that they are working on it but still nothing. I have been dealing with this since April 9 and it is now May 15. They have no compassion in an emergency situation. Even expedia will not refund the originally booking. Don’t use them. Be sure to ask before booking your shuttle! Awful!!!
      Written May 15, 2024
    • LINDSNNAT
      0 contributions
      1.0 of 5 bubbles
      Do not use this company
      Picked us up from the airport no problem even confirmed pick up from the hotel, but they never showed up. We had to pay extra for additional transportation.
      Written May 8, 2024
    • gfam1988
      0 contributions
      1.0 of 5 bubbles
      Terrible shuttle bus company!!!
      The company had terrible service!!! They didn’t even have a desk to go to when you arrive, we waited outside the airport for more than 40minutes in the heat! No one was there for us to bring us to our destination!! After over 40 minutes finally someone came for us!!! They brought u to our destination in an old shuttle bus with limited air conditioner… all of their shuttles buses are old and hardly blowing air conditioner!!! Couple of days prior to our departure we reached out to confirm our pick up but got no answer!!! I called the following day to make sure we had a ride back to the airport for our departure couldn’t get in touch with the company!!! Had to get their number from the hotel worker to be able to get in touch with them, called and ask the guy if they can change our pick up time to earlier bc I wanted to make sure we got to the airport on time! The guy text me back saying he wasn’t able to change our pick up time and wanted to pick us up 2 hours prior but we needed to be there 3 hours before!!! But they refused to pick us up earlier!!! To sum it out this company is not responsible nor do they care for their customers concern!!!! They took my money and never brought us to the airport so we had to pay to get a taxi to bring us to the airport!! I paid for round trip but didn’t receive my full service!!! Ended up paying for round trip for nothing!! I had to call taxi for our way back!!! Alert!!! They have old shuttle buses and are not responsible!!!!!!! Never again!!! Stole my money!!!!!
      Written May 4, 2024
    • N4969DBbg
      0 contributions
      1.0 of 5 bubbles
      Awful. Do NOT book with MTS anywhere in Mexico.
      TERRIBLE COMPANY. The hotels don't recommend using MTS. MARK MY WORDS DO NOT USE THIS HORRIBLE COMPANY. They are the worst!!!!!! don't look any further. We were left stranded at the Cancun Airport for 2 hours after midnight, the driver "went home" nobody was around to help. We paid $110USD to get to the hotel. Guess what? THEY CAME OVER 1.5 HOURS EARLY ON PICKUP!!!!! Deemed a no show!!!! DO NOT USE!!!!!
      Written May 3, 2024
    • Leah E
      0 contributions
      1.0 of 5 bubbles
      Scammed by MTS
      I urge you to avoid booking with this company. My husband and I had booked through Expedia for our honeymoon, but upon arriving at our local airport, we had to change our reservation due to a flight delay. However, the " concierge, " Sara, was unavailable when we requested transportation assistance and arrangements for later in the day, the” concierge,” Sara, was unavailable. The male agent we spoke to was unhelpful and refused to transfer us to a manager, claiming that there wasn't one, and even hung up on me twice! Despite our attempts, they didn't arrive for the departure transportation or answer the phone, forcing us to book a cab and miss out on refunds. It is crucial to keep in mind that Expedia does not verify the credibility of its vendors. In this case, the company MTS is deceitful by operating under the name "Speedy Shuttle," which is a separate entity. It is important to take this information into consideration when making travel arrangements to ensure that you are partnering with a reputable and trustworthy vendor, and MTS is not one of them.
      Written April 30, 2024
    • B6079WWvictoriag
      0 contributions
      1.0 of 5 bubbles
      HORRIBLE SERVICE! SCAM!!
      ABSOLUTELY THE WORST! I have never experienced a more horrible service. Our flight was delayed when we got to Cancun, they told us that our driver did not want to wait for us and left. On top of that they had no other cars that can accommodate us. They left us stranded in a foreign country with a 4 year old child and no help what so ever. Just a "sucks for you" kind of attitude. I wish I could sue them for what they put us through. Be aware, this company then also tried to fight us on a refund for services we did not receive.
      Written April 29, 2024
    • V8787RCcarrieh
      0 contributions
      2.0 of 5 bubbles
      Use someone else for transfer!!!
      Poor communication! Late picking up. Does not answer phone. I honestly thought we would miss our flight and we couldn’t get in touch with anyone. They were supposed to be at our resort and never showed. We will definitely use a different shuttle service next time.
      Written April 28, 2024
    • thehef39
      0 contributions
      1.0 of 5 bubbles
      MTS is a scam.
      Absolutely horrible!!! We booked (and paid for) a "private" shuttle for the transportation from Cancun airport to the hotel through Expedia 1 month before the trip. Upon landing, it took us 25 minutes to find the MTS representative. After finding him, it took another 15 minutes to confirm the mobile app receipt. When confirmed, he asked that we get on the back of a line with some 40 people. After another 30 minutes, the line not having moved, we noticed folks were slipping the same man cash and were moved to the front of the line. After another 15 minutes, the line not having moved, we approached the gentleman and asked how much longer it would be for the customers that already paid for a private shuttle and he told us that if we didn't like waiting, we could take a taxi. Really? Well, refusing to pay him more money, that's what we did. And although it cost us another $70, we did eventually arrive at our hotel some 2 hours after landing. So, regardless of what MTS tells you, unless you speak Spanish and have extra cash to pay-off the line supervisor, you're not getting the "private" shuttle you paid for and will wind-up paying for a taxi anyway. Total scammers.
      Written April 27, 2024
    • 518wyndym
      0 contributions
      4.0 of 5 bubbles
      Good option for advance transportation
      it was less expensive to arrange in advance, we did have to wait for almost 30 minutes for our private van to get there. Staff was friendly and helpful.
      Written April 26, 2024
    • 828kamlat
      0 contributions
      1.0 of 5 bubbles
      Scam do not book them.
      PLEASE DO NOT BOOK THIS COMPANY. They are Mexico Travel solutions disguised as Speedy Shuttle. Speedy Shuttle does not work with travel agencies. I found this out way too late. They never showed up at the Cancun airport to pick us up and their rep told us to take a taxi and we will be refunded within 24 hours. I am still unable to get in contact with them. They are a scam.
      Written April 25, 2024
    • 996sheritac
      0 contributions
      5.0 of 5 bubbles
      Efficient Pick up Service
      Good service at affordable rate to airport. Pickup time was slightly too early as we had excess wait time after checking in at the airport
      Written April 24, 2024
    See all 3 reviews
    These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Most Recent: Reviews ordered by most recent publish date in descending order.

    Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

    Popular mentions

    4.5
    4.5 of 5 bubbles15 reviews
    Excellent
    14
    Very good
    0
    Average
    0
    Poor
    0
    Terrible
    1

    These reviews have been automatically translated from their original language.
    This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

    Jasen T
    1 contribution
    5.0 of 5 bubbles
    Jun 2023 • Family
    We took the clear bottom boat tour on Isla Mujeres. Edwardo and Antonio were amazing. We were lucky enough to see Turtles, barracudas, Stingrays, puffer fish and lots of other colorful fish. It is a definite tour to take.
    Written June 5, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
    Written June 6, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    venkat s
    Dallas, TX3 contributions
    5.0 of 5 bubbles
    Apr 2023 • Couples
    Great experience… under water sub is so fun and enjoyed the snorkel and the staff is so friendly……..
    Written April 20, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
    Written April 22, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Shateria B
    1 contribution
    5.0 of 5 bubbles
    Mar 2023 • Friends
    Wonderful great experience and pictures. Great supportive staff members, captain and tour guide. Will recommend
    Written March 25, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
    Written April 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Susan
    1 contribution
    5.0 of 5 bubbles
    Mar 2023
    Everyone was very friendly, and the boat ride was lovely! We saw manta rays and a big sea turtle, and our boat guide shared a lot of great information about the local wildlife.
    Written March 24, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
    Written April 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Vicky
    2 contributions
    5.0 of 5 bubbles
    Feb 2023 • Family
    Lovely boat ride to the Caribbean Sea and was able to get great pictures taken. Highly recommend!!!!
    Written March 11, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
    Written March 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Elianet G
    1 contribution
    1.0 of 5 bubbles
    I arrived a little late due to traffic and they couldn't even change my reservation to another time or another day, just telling me that my reservation had already been completely lost, they couldn't give me any solution. Only my money had been lost
    Google
    Written August 24, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Estimado pasajero, gracias por tomar unos minutos de su valioso tiempo para ayudarnos a mejorar. Es importante aclarar que, debido a procedimientos internos con su operador de tour, no podemos procesar devoluciones ni cancelaciones después de cierto punto dentro del plazo de cancelación. Lamentamos profundamente las molestias causadas, esperando tener la oportunidad de atenderlo como se merece en un futuro cercano. Saludos cordiales, Customer Experience
    Written August 28, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Luis Fernando M
    Cancun, Mexico1 contribution
    5.0 of 5 bubbles
    Dec 2023 • Family
    Affordable price good hours
    Preferably bring a professional camera with an impressive view of the seabed
    Google
    Written December 11, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Estimado pasajero, gracias por tomar unos minutos de su valioso tiempo para hacernos saber que cumplimos con sus expectativas, esperamos tener la oportunidad nuevamente de servirle. Estaremos felices de atenderle como se merece en su próximo viaje. Saludos cordiales, Customer Experience
    Written December 14, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Clearboat: Glass-bottom boat ride to the Caribean Sea provided by Mexico Travel Solutions

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