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Río Secreto Nature Reserve from Playa del Carmen provided by Cancun Vacation Experts

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Río Secreto Nature Reserve from Playa del Carmen

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
C$105.95
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
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Updated 20-06-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-06-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Itinerary
  • You'll start at
    Río Secreto
    Or, you can also get picked up
    See Important Information for details
  • 1
    Rio Secreto
    Stop: 10 minutes - Admission included
    See details
  • 2
    Rio Secreto
    Stop: 20 minutes - Admission included
    See details
  • 3
    Rio Secreto
    Stop: 15 minutes - Admission included
    See details
  • 4
    Rio Secreto
    Stop: 90 minutes - Admission included
    See details
  • 5
    Rio Secreto
    Stop: 10 minutes - Admission included
    See details
  • 6
    Rio Secreto
    Stop: 10 minutes
    See details
  • 7
    Rio Secreto
    Stop: 10 minutes
    See details
  • 8
    Rio Secreto
    Stop: 30 minutes - Admission included
    See details
  • 9
    Rio Secreto
    Stop: 15 minutes - Admission included
    See details
  • You'll end at
    Río Secreto
    Río Secreto, Quintana Roo, Mexico
    Located on Hi way 307 on the Kilometer 283.5 , 5 Minutes away from Playa Del carmen 1 Hour away from Cancun and 45 Minutes away form Tulum
    See address & details
+
Important Information
Departure Point
Río Secreto, Quintana Roo, Mexico
Duration
3h 30m
Return Details
Returns to original departure point
Inclusions
  • Professional guide
  • Use of all necessary equipment (wetsuit, helmet, water shoes, life vest)
  • Hotel pickup and drop-off (if option selected)
  • Lunch
  • Entry/Admission - Rio Secreto
Exclusions
  • Gratuities
  • Hotel pickup and drop-off (if option not selected)
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Additional Info
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Travellers should have a moderate physical fitness level
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 10 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
39Reviews
8Q&A
Traveller rating
  • 16
  • 1
  • 0
  • 0
  • 0
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Popular mentions
Joelle C wrote a review Mar. 2020
2 contributions
This place was a crowd favorite on our trip to Playa Del Carmen. The cave was so much fun and such a great experience for our kids. This is a MUST SEE attraction for sure. SO VERY COOL!!!!! All the kids (ages 7 - 18) LOVED it. My only negative is that you are not allowed to
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Date of experience: February 2020
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Mia S wrote a review Jan. 2020
1 contribution
The Plus Tour was very good. We enjoyed everything. I would highly recommend bringing bug spray for the Repelling portion. I also am having a little tough time getting copies of our photos. I will update this review once I get them. Thx Rio!! 👍
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Date of experience: January 2020
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Response from Global47427625848, Manager at Río Secreto Nature Reserve from Playa del Carmen
Responded Jan. 6, 2020
Thank you for sharing your great experience at Rio Secreto, please give us a call ( +52 998 2519231), we will be glad to assist you.
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AllieAnt wrote a review Dec. 2019
Auckland, New Zealand59 contributions3 helpful votes
This was totally incredible!! The inside of the cave and the tour guides information was just perfect. Only downside was you're not allowed to take yr own pictures so if you want a memento of the trip you need to pay 100usd for the photo package or 25usd per pic Otherwise a
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Response from Global47427625848, Manager at Río Secreto Nature Reserve from Playa del Carmen
Responded Dec. 19, 2019
We appreciate your comments and tips on this tour, in most of the tours inside of caverns taking photos is not allowed.T
Read more
susant11 wrote a review Aug. 2019
Atlanta, Georgia11 contributions4 helpful votes
We wanted to visit a Cenote on our first trip to Mexico, but did not bargain for the whole underground river thing. Fears of claustrophobia were soon dispelled. Our guide Alahora (may be killing her name - so sorry) was wonderful. She knew each of our names in the first 5
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Date of experience: August 2019
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Sarah G wrote a review Aug. 2019
7 contributions
We booked our cave exploration through MSC and were very impressed with the experience. The facilities were very impressive, providing wetsuits, life jackets, water shoes and helmets. The water was definitely cold and we spent a large amount of time in it. Our guid was very
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Date of experience: August 2019
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Cancun Vacation Experts
vacherriet
00
Perfect service!
Used this company for round trip airport transportation. Visited Cancun on 10/8-10/13, and this company provided ex
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rangelicor
00
Great experience with the driver
They were prompt and Mario is the best driver ever. He went above and beyond when he told us a bit of Cancun histor
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marcosaA8135EN
00
Amazing tour highly recommended!
We loved everything about this tour! I’m not great with remembering names so all I could remember was Gonzalos nam
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shariane
00
Awesome!
This day tour was absolutely amazing and filled with adventures throughout the day. Juan was our tour guide and he
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Cmblackschleger
00
A must do excursion
We did the Plus tour which included biking in the jungle and a short rappel into a cave. Swimming in the undergroun
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R5906HXkellyf
00
Excellent Tour Guide
I’m very glad we booked this tour. Our guide, Gonzalo, was so knowledgeable and also funny. We enjoyed learning the
Read more
Agiles22
00
Cancun Vacation Experts Airport Transfers Mario the driver
Mario picked us up from the airport & also transported us on our return. He was friendly, knowledgeable, and helpfu
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ShaneH806
00
THEY NEVER SHOWED UP
THEY NEVER SHOWED UP! Nothing starts a vacation like pre booked transportation that doesnt show up. Dont trust th
Read more
173michaelao
00
DO NOT BOOK WITH TRIP ADVISOR HORRIBLE CUSTOMER SERVICE .
Great experience. Horrible customer service on the phone TWICE (trip advisor). Our driver was an entire HOUR & 15
Read more
adrian m
00
Great Excursion
My sister and I did this for her 35th birthday. This tour was very professional. They arrived at our resort on time
Read more
doreiner
00
Best bang for buck
The snorkeling in the cenote is soooo beautiful best part of the tour. Do not be scared off by the cold water it is
Read more
kytten13
00
A must do experience
My family took this tour yesterday and visited the cave Enchanted (there are 5 different caves apparently). We are
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Choxie57
00
Experience of a lufetie
This was a breath-taking experience I was thankful to share with my daughters; 8 and 22. Our guide, Alexandria was
Read more
JFMarie26
00
Not to good
Not too happy with the service that I was provided. I booked this excursion about 2-3 weeks prior to our trip. The
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martinsotomayor97
00
Tulum
This place is absolutely beautiful a must see 10/10 Xel-Ha is where these pics were taken definitely worth every pe
Read more
Key Details
  • Duration: 3h 30m
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Pickup offered
  • Languages Offered: English, Spanish
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Frequently Asked Questions about Río Secreto Nature Reserve from Playa del Carmen