My family (mom 50, kids 18 and 14) had an awesome day with Mitch climbing the Rockies of Banff. Mitch was excellent in taking things step by step, instructing and still making sure we got an experience in finding our own way in the rock climb! And also just a really pleasant and cool human being to spend a day with! I highly recommend!

If anyone is planning on signing up for this tour, definitely don't.Their refund policy is the worst I have ever experienced.I could not take this tour because I did not have my ski jacket with me.They may say you agreed to their refund policy when you book, but first of all it doesn't say that ski jackets are required.Plus, they said they have all the climbing equipment they need.All.Thus, the refund should have gone through under normal circumstances, but it did not, because the problem was on their end rather than my error.They are no different than a scam group.

I stumbled across the office for Alpine Air and popped in to see what they had to offer. The guys could not have been more friendly, personable and professional. They humoured me asking a million questions and steered me both away from things that I wasn’t able to do and helped me find a suitable activity. They never pushed a sale which I found reassuring. The day before my booked ice climbing I injured myself and emailed them to advise. Once again, they was beyond helpful with advice on where to go to get medical help in Banff. I am so grateful for your kindness and help Richard and will be back!

The guiding was poor to the point of being unsafe. The hike the guide chose was not any of the ones advertised and was significantly longer and steeper. We explained that we had a recent injury and the guide completely disregarded it. We happily would have skipped the hike and hung out at the lake if the guide had been realistic about the hike, but he provided an inaccurate description of the trail and we ended up going on a hike that exacerbated the injury. The guide also provided no guide services other than walking at the head of the trail. He didn’t describe the terrain, flora, wildlife, etc. The destinations, of course, are beautiful, but that has nothing to do with the company. Our experience was that this guide company was irresponsible and the trip was not as advertised.

We cannot speak highly enough of this tour. The number of places that we visited, the perfect amount of time at each and our driver Nazmul, was so knowledgeable about the area and the science of winter! We wholeheartedly recommend this adventure.

The views were absolutely stunning!!! The customer service was excellent! Our tour guide was so passionate in what she does, she knows everything! she was very helpful, super friendly and enthusiastic! We are highly recommending it! The company was also so nice because they were flexible to allow us to experience more areas! The

We did a private guided hike in Lake O’Hara and I highly recommend the experience if you are considering it! Our guides name was Peter and he was excellent. He made us feel safe and also informed us of how to handle every element during our hike - animals, nature, and weather. If you are lucky enough to get Peter, you will be in great hands!

Did the rock masters course with Sasha. I learned a ton about trad and multi pitch rope systems, Sasha went above and beyond by tailoring the course to fit my personal alpine climing goals and provided additional information resources for multiple personal objectives. Always a good investment to learn best up to date practices to stay safe on solo objectives.

We hiked Lake O’Hara with Andrew. He did an amazing job taking us to places we wouldn’t have went. This was the first time we went on a guided hike and would definitely do it again. We learned things about the area, and hiking. This was my parents first time in the Canadian Rockies, and the whole group had a great time! Definitely recommend this experience and Andrew as a guide!

I forgot the name of the driver but he was very nice to come back for us at Lake Louise Inn to pick us up to go to Lake Moraine. He was very approachable. The company was great to work with when it comes to communication.

Great service, friendly and knowledgeable drivers! Picked up at Lake Louise Visitor Center. You MUST have resvs!! They also have a taxi service, we used that for transport to/from Lake Louise (where the lake & hotel are).

Great service. Professional and friendly. Communicated ahead of time which was useful and reassuring. Rick was our driver and we'd recommend him highly

We had an absolutely fabulous experience with Mountain Park, we received a ride from Lake Louise to YYC. Richard was our driver and was such a friendly and knowledgeable guide, we could not have asked for any more. We would highly recommend!

Great service - Richard was right on time, great at communication, and we had a fun and thought provoking chat along the way, too. Great experience.

Look for another service. Our guide was great, but their refund policy is horrible! No refund within 3 weeks of service doesn’t work during COVID and flight cancellations. One of our kids got COVID, so my wife and her didn’t make trip. No refund! We got refund on lift tickets. We got refund on ski rentals. During COVID and dealing with cancelled flights you need a more flexible refund policy for your family. Don’t select Alpine.