First seaplane trip—very scenic and Harbor Air staff were very nice and courteous. Definitely recommend this company

A first for us, a seaplane transfer from Victoria to Vancouver, a journey time of 28 minutes. A smooth take off, but a loud take off, as the engine comes to full throttle and after a short bounce in the sea we are up. Islands pass us by and in no time whatsoever Vancouver is beneath us and it’s time for the landing, as smooth as the take off and then we taxi to our floating dock. Thank you Harbour Air for allowing me to tick off one of those things on my bucket list. Special thanks too for allowing us to leave our luggage with you once we had checked out from our hotel on the morning of the 29th April. Our flight was at 16.00. We didn’t experience any issues with Harbour Air as we had paid the extra baggage allowance, plus we had priority boarding. As staff were friendly and the price we paid for the flight we thought was reasonable. My only disappointment was on this day and on this type of seaplane 2 pilots are required, thus depriving me of the chance to sit up front with the captain. As you can probably tell I still enjoyed the whole experience. I know I’m a self confessed aviation geek and proud of it.

Do not fly Harbour Air if you have any kind of luggage. At $5 per lb, these crooks will screw you for every red cent. The customer service agent suggested that I buy a whole new ticket, with no credit for the ticket that was already purchased. For an additional $150 on top of the $190 ticket, it would have been more convenient just to fly out through YYJ. Even the big airlines use common sense when it comes to changing tickets and not screwing the customer. The combination of the ticket and luggage fee was now the combined cost higher then the most expensive ticket that they offer. When asked to get on an earlier flight, the reply was no, even though there was plenty of room on all previous out going flights to Vancouver. Customer service a big fat 0. Taking care of the customer after gouging the customers another 0.

When planning a day trip from Vancouver to the Island, debated ferry versus plane and decided on the latter. The day was magnificent and the views from the plane unreal! Some 10 years earlier had travelled by ferry during a winter ski trip but this was well in front of that experience. The day was spent with a visit to the famous Bouchart Gardens and then caught up with local friends for an enjoyable lunch on the warf in Victoria. and a stroll around the parliament building - all in all a truly memorable day.

Today, I had the pleasure of receiving Chelsea's pleasant, efficient service in Victoria, when attempting to send a small parcel to Friday Harbor via Kenmore Air. Chelsea explored options and we were both delighted with the advice from Kenmore Air. We were finally thwarted by bureaucracy, understandable when dealing with Customs Internationally. What might have been a very frustrating experience, was lessened considerably by Chelsea's competent, cheerful manner and I am grateful we met on this adventure. This young woman is a "Keeper"! Warm regards

I have a fear of flying so was very nervous for this experience. The convenience of checking in, quick on-time boarding, confident crew and smooth flight made this entire trip an absolute pleasure. The views were incredible and the quick duration was a highlight. I would recommend and do this again.

On September 8, 2022, four friends (50 years of friendship) gathered in Victoria. Four friends, four legendary days. Our most memorable was this day at Sour & Sip, a tour option at Harbour Air. This day included an epic float plane experience. Our pilot, Adam, wowed us with a panoramic air tour of Victoria and then a landing in the cove connected with Butchart Gardens. After enjoying an amazing High Tea lunch, we explored the gardens for over 2 hours. It was an eye candy treat from beginning to end. Tired, but so happy, we were royally greeted and treated to a limo ride back to the Empress Hotel in Victoria. Our driver, Scott, kept us laughing and interested in historical stories of Victoria. The Harbour Air staff made it all so easy, everything was handled with class and professionalism. I am sure those are requirements of the job - however the delight they shared in our surprise trip, and the genuine interest in our story of enduring friendship, was evident and appreciated. One member of the group who swore she would never set foot on a little plane that landed on the water, enjoyed it the most. I can think of many events that would make this trip perfect and a lifeline memory like the one we now have.

On time both ways and an effortless commute! Well organized and professional staff. A tad pricey but the convenience almost cancels that out.

These are not new aircraft mine was about 40 years old but what a way to travel-one great day trip Helijet out SEAPLANE back -the check in was fast and efficient,the staff polite and the flight in not the best of weather took about 40 mins not cheap but a great experience

We recently charted a flight from Victoria Harbour to Vancouver Harbour for a group birthday present for friends and family. From the point of reaching out to Harbour Air regarding booking a flight to the day we took the trip, the customer service was excellent. Each time I contacted them the response was quick and clear. On the day of the trip, the staff at the Victoria Harbour was friendly, kind, and professional to our group. Check-in was quick. Flight was smooth and professional. The staff was accommodating to us for taking photos of our party before and after the trip. Thank you Harbour Air for making their birthdays memorable.

What a fast and efficient way to go from Victoria to Vancouver. Also, it is scenic seeing Vancouver Island, a nice golf course - looks beautiful from the air, and islands with houses and boats. Service was friendly and efficient from start to finish. The pilot was very nice as he helped me figure out how to put on the floatation device. Warning though. If you expect heavy clouds the trip back can get canceled. I was fortunate to get a later flight on the helicopter service about 5 miles away up the road. They can sometimes fly when the seaplanes can't. In this case the incoming helicopter couldn't land downtown, so they took us by bus to Vancouver Airport where the planes can land and take-off easier.

Best way to get from Victoria to Vancouver. Finally, efficient staff, comfortable waiting area. Pilot was professional and friendly and the views on the flight are amazing.

Great little airline. Well operated. Efficient quick option for back and forth commuting between the islands and mainland. Friendly employees. Good restaurants.

I traveled on business between Vancouver and Victoria during the pandemic. Harbour Air is my first choice when traveling between Vancouver and Vancouver Island, but after seeing all the precautions they have taken to help me feel safe, I can only recommend them more and more times. Thanks to my pilots Steve and Francisco and to all the helpful front counter agents.

To round off a 3 week visit to Vancouver Island I flew from Victoria to Vancouver on an Harbour Air Otter sea plane to link with my flight back to UK. The Harbour terminal was comfortable and easy to reach. Refreshments were available and the staff were pleasant and efficient. The flight was great. It was smooth, with wonderful views as it flew up the Vancouver Island coast. Takeoff and landing were gentle, without any bumpiness. A great experience and not expensive. Much quicker and more convenient than the ferry. There was a free transfer by minibus from the seaplane Terminal to the main Vancouver airport. I would reccomend this flight to anyone travelling between Victoria and Vancouver.