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Southampton Transfer: Southampton Port to London Hotels or Heathrow Airport provided by International Friends

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Southampton Transfer: Southampton Port to London Hotels or Heathrow Airport

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
US$101.00
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Hand sanitizer available to travellers and staff
  • Transportation vehicles regularly sanitized
  • Face masks provided for travellers
Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Southampton Transfer: Southampton Port to London Hotels or Heathrow Airport
50% of all available seats will be left empty to ensure customer space and distancing.
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Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Important Information
Duration
2–3 hours
Inclusions
  • One-way transport by minivan
  • Port pickup and drop-off at Heathrow Airport Terminals 1-5, major Heathrow Airport hotels, and central London hotels and select mainline stations
  • Baggage storage
  • Worry-free Shore Excursion Guarantee
Exclusions
  • Gratuities
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • On select dates, due to large events taking place in Central London we may not be able to offer certain drop offs. Please contact us before booking to check we can offer a drop off at your selected hotel.
  • If you are flying from Heathrow Airport or staying in a London Heathrow airport hotel, you will be dropped from approximately 10:00am. For other London airports you will be dropped at Victoria Station, where there are trains and buses to all four major airports
  • At approximately 10:30am, we will begin drop offs at central London hotel districts or mainline stations:Tower of London/London Bridge, Liverpool Street, Waterloo/County Hall, Bloomsbury, Kings Cross/St Pancras Rail Station, West End, Regents Park, Maida Vale, Mayfair, Marble Arch, Victoria Rail Station/Coach Station,Sloane Square, Paddington Rail Station, Bayswater, Knightsbridge, Kensington
  • This service is available on all dates (April to November) when Royal Caribbean, Oceania, NCL, Cunard, Celebrity, Azamara & Princess cruise ships are visiting Southampton. Worry free guarantee only applies to these ships.
  • This service is also available to passengers on other ships not listed when dates and arrival times coincide with ships listed, but please note the Shore Excursion guarantee will no apply in this instance, and you will need to make your own way to the ship we are servicing on that date.
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • If you have oversized baggage, e.g. bicycles or wheelchairs you MUST inform us in advance
  • Infant seats must be requested in advance
  • Most travellers can participate
  • This tour/activity will have a maximum of 8 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
23Reviews
1Q&A
Traveller rating
  • 5
  • 0
  • 0
  • 0
  • 2
Traveller type
Time of year
Language
Vincent F wrote a review Sep. 2019
Tall Timbers, Maryland32 contributions8 helpful votes
Our driver Paul Douglas was awesome and was waiting for us at the terminal when we arrrived, i did not see him right away but i asked another international friends and the pointed him out to us. We had a wonderful trip to London and then had at least a two hour tour of most of
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Date of experience: May 2019
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ROBERT S wrote a review Sep. 2019
Normal, IL537 contributions154 helpful votes
The drive was at the arrivals area with a sign. Van was comfortable with ample room for luggage and passengers. Dropped us off right at the terminal in Heathrow. Nice driver. Would do this again!
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Date of experience: August 2019
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David M W wrote a review Jun. 2019
Palm Harbor, Florida68 contributions28 helpful votes
We had the same experience this past May 2019 as another reviewer. Booked a car from South Hampton to London, The Trafalgar St. James, a Hyatt hotel. Driver had no idea where he was in London. Supposed to be in London by 11 am. Breezed to London but Driver had no clue as he
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Date of experience: May 2019
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Response from iftravel, Guest Relations Manager at Southampton Transfer: Southampton Port to London Hotels or Heathrow Airport
Responded Jun. 14, 2019
Hi Mr Wall, Thank you for your review, and for your numerous emails regarding this matter. I am so sorry to read that you were confused by the information which is given on the info and booking pages for your tour. Had you made us aware that you were having difficulty with the information listed on our website, we would of course have made every effort to put the information into a format that you were able to understand. I am so very sorry that we were unable to assist you here. As per my colleagues replies to your multiple emails, and our booking pages on the website, we begin drop offs from 11am, not by 11am. I have checked our call records, and can see that you made a phone call to our office at 12.30, and asked to speak to our cruise manager. On this phone call, you stated that you had been dropped off at your hotel half an hour before, which would have meant your journey was around 3 hours. Please be assured that a 3 hour journey from Southampton on a shared transfer, with a drop off in the very heart of Central London, is actually very fast. As stated on your e-ticket that you would have received shortly after booking, 'It is your responsibility to check our itinerary is suitable for your onward travel'. Had you checked with us regarding the arrival times, we would have advised that we could not guarantee a precise drop off time and as such squeezing St Paul's and the Tower of London into half a day, may have been a bit tight. I am so sorry to read of your complaints with the driver, and I have passed on your feedback to the external company that were allocated this job. We have reiterated that their drivers are to read through and fully understand the thorough paperwork they are sent prior to the transfer in future, to ensure our operation is even faster! Wishing you all the best on your future travels
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d-a-gigliotti wrote a review May 2019
Dublin, Ohio23 contributions5 helpful votes
We hired International Friends on the recommendation of our travel agent. The review said that it was an "executive transfer" from the cruise terminal to our London hotel. Also that the driver would meet us at the terminal exit hall and have a sign with our name on it.
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Date of experience: May 2019
1 Helpful vote
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Response from iftravel, Guest Relations Manager at Southampton Transfer: Southampton Port to London Hotels or Heathrow Airport
Responded Jun. 7, 2019
Dear Mr Gigliotti, Thank you for taking the time to write a review. I am so sorry to hear that you feel you had a 1* experience with us. We are very sorry that the driver did not have the appropriate signage when collecting you from the cruise port. This was categorically the fault of our external supplier, Cab My Ride. All of our suppliers are instructed to hold the correct and clear signage and are sent International Friends welcome boards for this exact purpose. This has now been re-iterated to them as of critical importance, for the reasons that you have highlighted in your feedback. I am also very sorry that this driver was unsure of your drop off location. Again, all of our suppliers are expressly instructed to familiarise themselves with their drop off locations to avoid situations that you have described. I have passed on your feedback to Cab My Ride, who have assured me that this driver has been reprimanded accordingly. The vehicle you booked was an executive MPV, suitable for 1 to 4 people - which is the vehicle that was sent to you on the morning of your transfer. I am sorry if this vehicle was tight for you, however please be assured that this is the size of vehicle that you booked, which has standard sized seats for a vehicle in the UK. Again, I am very sorry for that you feel you have had a negative experience with us, and please be assured that this is not the service that we would usually expect any one of our customers to receive. Kind regards, International Friends
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Melinda M wrote a review Apr. 2019
Powhatan, Virginia295 contributions56 helpful votes
We had disembarked the ship and Bob searched his customers out. He arrived early so we all were ready to leave before the prescribed time. There were demonstrations in London so Bob had to take an alternate route to the hotels...he did a great job. He stopped about halfway
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12
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: International Friends
Michael W
00
Well preserved, with excellent audio tour, and signage.
Well preserved site. excellent audio tour that fully explained all aspects of Stonehenge in a simplistic yet info
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Macnanc
00
Superb Customer Service
I have nothing but good things to say about this company. We have used them once in the past and had such a wonderf
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356kenj
00
love international friends - thank you
with covid - everyone on the planet gives refunds - airbnb, hotels, airlines. everyone except the lovely, caring d
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649viviennel
00
Hassle free refund
Unfortunately due to the COVID19 travel ban, we were not able to make it to this trip. However, the staff was very
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SuzziF4324
00
Hassle-Free Rescheduling
When we scheduled our British Isles cruise, we thought that a Highclere Castle tour would be the perfect post-cruis
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evenc776
00
Wonderful Customer Service
While I unfortunately was not able to take this tour (yet), I wanted to share my great experience with this company
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Asmall34667
00
A fantastic tour with Andrew and Badger!
My 21yo daughter and I are huge HP fans, and we planned our trip to the UK and Scotland for the past 2 years, with
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bradsU8890EG
00
Didn't get to go...but want to share my experience.
We decided to spend an extra night near the airport before our cruise so we could rest up from the flight and tour
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P H
00
Thanks!
While we were unable to make the trip due to Covid 19, we were promptly & cheerfully issued a full refund We will
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jayshreep2020
00
Supportive Staff
Due to COVID-19, my travel plans were cancelled for this year. I had planned for my trip and tours for over a year
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breenw
00
A Good Company To Schedule Excursions With
We had 2 excursions scheduled for June 2020 with this company. Due to the Covid-19 fiasco, everything was cancelle
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gradan
00
Tour Cancelled due to Covid-19 but Received 5 Star Customer Service
We chose this transfer from the Southampton cruise port to our London airport hotel as it seemed like a fabulous wa
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457chandik
00
Can't wait to get to London
We were so disappointed that our trip to London was canceled due to COVID-19. The highlight of the trip was going
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BlueExpress
00
Excellent Customer Care
While we did sign up and pay for this tour, scheduled for late April, Covid-19 forced cancellation. That said, ever
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BuddyRayAtl
00
Outstanding Service in a time of Crisis!
In 2019 we booked several post cruise tours and transportation arrangements with International Friends for June 202
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Key Details
  • Duration: 2–3 hours
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Hotel Pickup
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  • Free Cancellation up to 24 hours in advance
  • Low Price Guarantee
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  • 24/7 SupportCall:+1 855 275 5071

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