Tours and Tickets

Poverty & Homelessness - guided by a homeless person in english provided by SHADES TOURS Vienna

Poverty & Homelessness - guided by a homeless person in english

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Recommended by 99% of travellers
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2 adults
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Not your typical Vienna trip, this educational walking tour is designed to shed light on Vienna's homeless population. With a guide who was homeless and is now working on reintegrating into society, visit parts of the city important to the lives of this demographic and the country's social system. Listen to your guide's commentary, a mix of personal stories and historical and cultural facts illustrating the complexity of homelessness in Vienna.
You'll start at
Heldenplatz, 1010 Wien, AustriaThe meetingpoint is the horse statue at Heldenplatz, holding a flag in its hands. You will recognize the guide by its SHADES TOURS folger in his hands.
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  • 1
    Stop: 2 hours -
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You'll end at
Franziskanerpl., 1010 Wien, Austria
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  • Travel with a small group, which helps facilitate productive discussion
  • Walking tour provides firsthand views of important landmarks
  • Guide provides in-depth commentary on the plight of homelessness in Vienna
  • Plenty of time to ask questions on this complex topic
What to Expect
Meet your guide and group of fellow curious travelers at a central location in Vienna. Listen to an introductory talk on the topic of homelessness in Vienna and in Austria, which will cover the challenges that homeless people face, the Viennese social system, and the underlying reasons for homelessness. You will be encouraged to share your thoughts and feelings on the subject and engage in a dialogue with your guide, who was homeless, and other group members. Take off for a walking tour of Vienna to visit places around the city symbolic of the homelessness problem. For instance, visit a park to talk about the topic of people sleeping in public areas. Other stops provide jumping-off points to discuss the various issues facing homeless residents of Vienna and the social institutions tasked with helping them.
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Important Information
Departure Point
Heldenplatz, 1010 Wien, Austria
Return Details
Franziskanerplatz, Franziskanerpl., 1010 Wien, Austria
  • Professional guide
  • All taxes, fees and handling charges
  • Gratuities
  • Food and drinks
  • Hotel pickup and drop-off
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Additional Info
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Travellers should have a moderate physical fitness level
  • Operates in all weather conditions, please dress appropriately
  • Minimum age is 14 years
  • May be operated by a multi-lingual guide
  • Weatherproof clothes and comfortable shoes are recommended
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 15 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveller rating
  • 176
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Popular mentions
Marlies B wrote a review Aug. 2020
Vienna, Austria7 contributions1 helpful vote
Very interesting and worth-while tour! The tour guide was very honest and professional. She also provides some interesting hard facts and pictures about her stories.
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Date of experience: August 2020
Response from Perrine S, Geschäftsführer at Poverty & Homelessness - guided by a homeless person in english
Responded Aug. 5, 2020
Dear 815marliesb, biggest thank you for your beautiful feedback. We enjoy reading that you are recommending SHADES TOURS and think it was a worth-while tour. It was great having us and we hope you'll remember your experience for a long time. Sending kind regards, your SHADES TOURS team
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0v3rr473d wrote a review Oct. 2019
Avignon, France1 contribution
Very interesting and moving tour that teaches you about the situation of homeless people in Vienna - and what the city administration does to alleviate it. We wanted to book a German tour, but everything was sold out so we took the English tour.
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Justine F wrote a review Aug. 2019
Fairfield, Connecticut, United States70 contributions24 helpful votes
If you are questioning whether to take the tour - do not hesitate. We took the tour with our two daughters (15 and 20) and can't rave about it more. Robert told his incredible story, explained the European system and helped us to gain a new perspective and understanding of
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Date of experience: August 2019
Response from Perrine S, Geschäftsführer at Poverty & Homelessness - guided by a homeless person in english
Responded Aug. 29, 2019
Dear Justine F, thank you so much for your beautiful words and your strong recommendation :-) We are so happy that you came with your daughters and they chose to "eliminate" prejudices in their young age already. We will forward your words to Robert and are sure he will be very happy about them. All the best, your SHADES TOURS Team
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Petra B wrote a review Aug. 2019
2 contributions
Thank you very much for giving me the opportunity to learn more about the current system in Austria and Vienna. I am new in Austria and hearing the real stories and the view of our guide was priceless. Everyone should attend this tour. Keep up the good work.
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Date of experience: August 2019
Response from Perrine S, Geschäftsführer at Poverty & Homelessness - guided by a homeless person in english
Responded Aug. 13, 2019
Dear Petra B, big thank you for joining our tour :-) We are super happy that you enjoyed the tour so much and recommend anyone to do one. We hope you will have a great time in Vienna. Best, your SHADES TOURS Team
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Larisa H wrote a review Jun. 2019
3 contributions1 helpful vote
Very interesting story, historical but individual as well. In nice form and structure. Thank you so much, Tarik! Recommend to all.
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Date of experience: June 2019
Response from Perrine S, Geschäftsführer at Poverty & Homelessness - guided by a homeless person in english
Responded Jun. 17, 2019
Dear 52larisah, WOW that means a lot to us, thank you so much. We will forward your beautiful feedback to Tarek. All the best your SHADES TOURS Team
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

School Trip
We had a very informative Shades Tour with Günther yesterday. We did the Drugs and Addiction tour, which my student
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Lauren D
Highly recommend
A great snapshot of the experiences of a refugee from flee to integration, friendly and funny guide.
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A different take on Vienna
Really enjoyed our tour with Tarek. A good way to see the city from a different point of view. Highly recommend
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Excellent tour!
Highly recommended, very interesting and informative. Robert who guided our tour is so impressive and such an insp
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Shades Tour Obdachlose
The shade tour was very touching and interesting. Our guide explained the different problems if you become homeless
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M v
It was eye-opening, you should go!
You will explore Vienna from another perspective and hear personal stories from the refugees about their experience
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Hannah M
Amazing tour - highly recommended!
This tour was exactly what I was hoping for when I signed up for the Refuge & Asylum tour. The guide was an excelle
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One of the most important tours to take in Vienna
Yesterday I had the chance to go on a Shades Tour in Vienna as part of the Impact Investment Masterclass organised
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A humbling and informative tour that leaves great impact.
This tour was really worth it. I have so much respect for Heribert, who was willing to share his experiences with d
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Mélinda M
A moving insight and a learning experience
Heribert made our tour very enriching. I believe all of us have more or less knowledge about drugs. It is very uniq
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Refuge & Integration
We learnt a lot from this tour, and our guide Tarek is great. He had materials that were well-prepared to share, an
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Jean H
A Journey of Better Understanding
I just want to express my appreciation for the excellent tour I took on Saturday, 7 September with Renate. She was
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Sean W
Poverty and Homelessness
I found the tour very interesting and informative. As an American I was able to see a totally different perspective
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Interesting experience
I attended refugee tour and homeless tour in March. It's very interesitng experience for adult and children. Regard
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Bernd O
Honest, fascinating and humbling
We ( my wife our 12-year-old old son and me) did the tour in April 2019. How it happens to become homeless. What ar
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Key Details
  • Duration: 2h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English
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Frequently Asked Questions about Poverty & Homelessness - guided by a homeless person in english