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Alchemy I - with unbiased reviews

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US$58.77
(Price varies by group size)
Date
2 adults
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Overview
Important Information
Duration
50m
Inclusions
  • GST (Goods and Services Tax)
Exclusions
  • Food and drinks
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Additional Info
  • Not wheelchair accessible
  • We are a licensed venue and minors can only be on the premises and attend private functions if a responsible adult, who is either their parent or legal guardian, accompanies them. Minors are not allowed to consume alcoholic beverages and TRAPT retains the right to turn away any guest of a private function if they are not able to provide a valid ID upon request. To ensure the smooth running of your event, please provide us with advance notice if there are any minors attending and ensure that all guests have identification with them at all times.
  • This is a private tour/activity. Only your group will participate
Cancellation Policy
All sales are final and incur 100% cancellation penalties.
2Reviews
0Q&A
Traveller rating
  • 1
  • 0
  • 0
  • 0
  • 1
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Molly B wrote a review Aug. 2019
1 contribution
Smitty was amazing ! The room was heaps of fun and not toooo hard definitely recommend for everyone !!
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Date of experience: August 2019
Response from Michael T, Manager at Alchemy I
Responded Aug. 12, 2019
Hi Molly, Thank you for taking the time to leave us such a great review! I will make sure that Smitty gets your feedback, she will be thrilled. We are pretty fond of the Alchemy rooms and feel like they are in a pretty good place difficulty wise and heaps of fun. We would love to have you back really soon and if you have any feedback as to how we could make your next visit even better we would love to hear how in an email to bookings@trapt.in
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Krystal M wrote a review Jul. 2019
6 contributions12 helpful votes
My partner and I while visiting Melbourne were very excited to hear there was a Harry Potter escape room as we are both big fans. To start off with it seemed ok. But when it came to asking for hints or clues, we used the walkie talkie given, no answer. We ended up figuring it
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Date of experience: July 2019
Response from Michael T, Manager at Alchemy I
Responded Jul. 25, 2019
Hi Krystal, Thank you for taking the time to leave us a review, it means a lot to us that you took the time to leave this feedback. Please let me start by saying that I am truly sorry that your experience was less than perfect, we strive to give the best possible service but it seems like yours was not this. I think I have found your booking with us and it was quite busy on that evening and while we do our best to make sure that everyone is getting their hints as quickly as possible , sometimes though, things go wrong with the walkie talkies or the bar is loud and we do warn groups that if they do not receive a response quickly to please come and grab us. It sounds like you almost did this the second time, did you get the help? The staff would have been staring at TV's as they are either the camera outputs or the hint system which allows us to help our guests, I do hope you got someones attention though. We do try to give people at least a little extra time if their experience was not perfect but we do run a tight schedule which makes it hard to give a lot and means that we do need to rush at the end as the next group also needs to go in close to on time but you should not have felt pushed out. I would love to have an email from you to michael@trapt.in to confirm when you came in so I can work out some extra training for some of our staff and also work out a way to make this better for you, perhaps having you back to give you a better experience.
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About the operator

This experience only has a few reviews, but you can read what other travellers have to say about the operator.

By: TRAPT Bar & Escape Rooms
Jeff ery
Mildura, Australia
5627
Awesome
Loved the experience I received at trapt so much, the bar may be a little experience but the rooms are incredible
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David C
Melbourne, Australia
11716
Great introduction to escape rooms
The venue is really easy to get to and a friendly staff. Did one of the easier rooms and everything was in good
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Laura M
Melbourne, Australia
8617
Good challenge and lots of fun
We went as a group from work. We did the wizard of oz room. It was pretty challenging and unfortunately we
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B E
3916
A great night out
Visited as 3 couples, some of us with escape room experience and others with none. We did the space room first.
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Vladvonbounce
Melbourne, Australia
323163
Lost in Oz
We came here with a group of 6 people and we decided to do the Wizard of Oz room which was labelled as being the
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Rhyscollins23
70
Fantastic! a must when in melbourne!
We spent about 6.5 hours here doing all rooms and we had the best time! Hands down the best atmosphere and staff
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Ute L
Darwin, Australia
11027
Great experience in s.p.a.c.e room
No idea what we expect. Was very exciting to search for the hints and working in cooperation and face to face. The
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Gremlinsmum
164
A great escape room experience.
We had planned to have cocktails and relax at the bar but we were running late so I can't comment on that side of
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Molly B
10
Escape room
Smitty was amazing ! The room was heaps of fun and not toooo hard definitely recommend for everyone !!
Read more
Krystal M
612
Worst experience ever
My partner and I while visiting Melbourne were very excited to hear there was a Harry Potter escape room as we are
Read more
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