Tours and Tickets

Universal Orlando Tickets - USA / Canada Residents provided by Universal Studios Florida

Universal Orlando Tickets - USA / Canada Residents

Universal Orlando Tickets - USA / Canada Residents
3
Book in advance
from
C$256.90
per adult
About
In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance.
Know before you go
  • Duration: 8h
  • Mobile tickets accepted
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
Available languages
English
Highlights
  • Get access to up to three parks in Orlando
  • Save money when you purchase in advance
  • Choose the duration for your ticket
  • Enjoy rides based on your favorite movies
What to expect
  • From entertaining shows to state-of-the-art rides, Universal Studios Florida is the world's premier movie- and TV-based theme park.  At the Wizarding World of Harry Potter™—Diagon Alley™, enjoy an unforgettable experience onboard the multi-dimensional thrill ride, Harry Potter and the Escape from Gringotts™. Then, dine at the Leaky Cauldron™, a pub featuring traditional British food and do some shopping at Weasleys’ Wizard Wheezes. This working film and TV production facility features an amazing selection of rides, shows, movie sets and attractions. Check out the thrilling, immersive, next-gen TRANSFORMERS: the Ride-3D; ride along with Homer, Marge, Bart, Lisa and Maggie as they visit Krustyland on the Simpsons Ride™ and join Gru, his daughters and the mischievous Minions on an adventure in Despicable Me: Minion Mayhem™. Also, enjoy themed dining and shopping and maybe even catch a real film crew at work. At the second theme park, Universal's Islands of Adventure™, take an unforgettable journey into the world's finest rides, shows, and interactive attractions. Together they bring an entire world of stories, myths, cartoons, comic book heroes and children's tales vividly to life.  Join the battle of good versus evil above the streets of Marvel Super Hero Island®, featuring the Amazing Adventures of Spider-Man®, The Incredible Hulk Coaster™ roaring back this summer and Doctor Doom’s Fearfall®. Then get splash happy with cartoon favorites at Toon Lagoon™, featuring two of the best water rides in Orlando: Dudley Do-Right’s Ripsaw Falls® and Popeye and Bluto’s Bilge-Rat Barges®. Get face to face with the dinosaurs of Jurassic Park™, featuring the Jurassic Park River Adventure™, a thrilling boat ride with a final plunge of a lifetime. Experience the new ride Skull Island: Reign of Kong™. And step into classic Dr. Seuss children’s books in Seuss Landing™. At the Wizarding World of Harry Potter™ - Hogsmeade™, walk through the mammoth Hogwarts™ castle gates and explore all the familiar passageways, classrooms and corridors. Visit the shops of Hogsmeade™, including Honeydukes™ and Ollivanders™ and dine at the Three Broomsticks™ cafeteria. Also, experience the heart-racing rides including Harry Potter and the Forbidden Journey™, a state-of-the-art, motion-based ride that brings the magic, characters, and stories of Harry Potter™ to life like never before. All 3-park tickets allow you to live the carefree island life at Universal’s Volcano Bay™. It’s an all-new water theme park like no other filled with thrills, indulgence, and rejuvenation! Please note: Tickets are only valid on the selected date of travel. Once your reservation is submitted, no changes are able to be made.
Know before you go
  • Duration: 8h
  • Mobile tickets accepted
Available languages
English
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
Highlights
  • Get access to up to three parks in Orlando
  • Save money when you purchase in advance
  • Choose the duration for your ticket
  • Enjoy rides based on your favorite movies
What to expect
  • From entertaining shows to state-of-the-art rides, Universal Studios Florida is the world's premier movie- and TV-based theme park.  At the Wizarding World of Harry Potter™—Diagon Alley™, enjoy an unforgettable experience onboard the multi-dimensional thrill ride, Harry Potter and the Escape from Gringotts™. Then, dine at the Leaky Cauldron™, a pub featuring traditional British food and do some shopping at Weasleys’ Wizard Wheezes. This working film and TV production facility features an amazing selection of rides, shows, movie sets and attractions. Check out the thrilling, immersive, next-gen TRANSFORMERS: the Ride-3D; ride along with Homer, Marge, Bart, Lisa and Maggie as they visit Krustyland on the Simpsons Ride™ and join Gru, his daughters and the mischievous Minions on an adventure in Despicable Me: Minion Mayhem™. Also, enjoy themed dining and shopping and maybe even catch a real film crew at work. At the second theme park, Universal's Islands of Adventure™, take an unforgettable journey into the world's finest rides, shows, and interactive attractions. Together they bring an entire world of stories, myths, cartoons, comic book heroes and children's tales vividly to life.  Join the battle of good versus evil above the streets of Marvel Super Hero Island®, featuring the Amazing Adventures of Spider-Man®, The Incredible Hulk Coaster™ roaring back this summer and Doctor Doom’s Fearfall®. Then get splash happy with cartoon favorites at Toon Lagoon™, featuring two of the best water rides in Orlando: Dudley Do-Right’s Ripsaw Falls® and Popeye and Bluto’s Bilge-Rat Barges®. Get face to face with the dinosaurs of Jurassic Park™, featuring the Jurassic Park River Adventure™, a thrilling boat ride with a final plunge of a lifetime. Experience the new ride Skull Island: Reign of Kong™. And step into classic Dr. Seuss children’s books in Seuss Landing™. At the Wizarding World of Harry Potter™ - Hogsmeade™, walk through the mammoth Hogwarts™ castle gates and explore all the familiar passageways, classrooms and corridors. Visit the shops of Hogsmeade™, including Honeydukes™ and Ollivanders™ and dine at the Three Broomsticks™ cafeteria. Also, experience the heart-racing rides including Harry Potter and the Forbidden Journey™, a state-of-the-art, motion-based ride that brings the magic, characters, and stories of Harry Potter™ to life like never before. All 3-park tickets allow you to live the carefree island life at Universal’s Volcano Bay™. It’s an all-new water theme park like no other filled with thrills, indulgence, and rejuvenation! Please note: Tickets are only valid on the selected date of travel. Once your reservation is submitted, no changes are able to be made.
Need help booking?
Call the number below and use the product code: 3088_1D_UO
Call +1 855 275 5071
Important information
Inclusions
  • All rides and attractions
  • Hogwarts Express (only included with the purchase of a Park to Park Ticket)
  • 6.5% Florida Sales Tax
  • Entry/Admission - Universal Studios Florida
  • Entry/Admission - Universal's Islands of Adventure
  • Entry/Admission - Universal's Volcano Bay
  • Entry/Admission - The Wizarding World of Harry Potter
Exclusions
  • Parking fees
  • Food and drinks
  • Sideshow games
  • Movie tickets for AMC® Universal Cineplex 20 with IMAX
  • Universal CityWalk Party Pass - all-club access to select live entertainment at Universal CityWalk (For 1-day ticket)
  • Admission to Hollywood Drive-In Golf
  • Separately ticketed concerts and special events
Duration
8h
Departure details
  • Universal Orlando Resort, 6000 Universal Blvd, Orlando, FL 32819, USA
Additional information
  • All shows accommodate guests with disabilities. The outdoor-stage shows have reserved areas clearly marked by signs displaying the International Symbol of Accessibility
  • Infants under the age of 3 (0 to 2 years and 11 months) do not require a ticket
  • Please Note: You may be asked for proof of residency when exchanging your voucher. Tickets are only valid on selected date of travel.
  • Please note: Your ticket is a FLEX ticket and can be used on any date
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Surfaces are wheelchair accessible
  • No heart problems or other serious medical conditions
  • Some rides or attractions may not be suitable for travelers who are pregnant, have back problems or have any heart of other serioud medical conditions.
  • HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18) © 2020 MARVEL. Fear Factor TM & © 2020 Endemol Netherlands B.V. Men In Black & Alien Attack: TM & © 2020 Columbia Pictures Industries, Inc. All rights reserved. Curious George ®, created by Margret and H.A. Rey, is copyrighted and trademarked by Houghton Mifflin Harcourt Publishing Company and used under license. Licensed by Universal Studios Licensing, Inc. All rights reserved. Woody Woodpecker’s Nuthouse Coaster TM Walter Lantz. © 2020 Lyons Partnership, L.P. The Barney name and character, related characters and the overlapping dino spots and Barney and star logos are trademarks of Lyons Partnership, L.P. Reg. U.S. Pat. & Tm. Off. and other countries. THE SIMPSONS RIDE TM Twentieth Century Fox Film Corporation. The Simpsons TM & © 2020 Twentieth Century Fox Film Corporation. All rights reserved. Shrek 4-D © 2020 DreamWorks Animation LLC. All rights reserved. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2020 Hasbro. All Rights Reserved. © 2020 DreamWorks LLC. and Paramount Pictures Corporation. All Rights Reserved. Dr. Seuss properties TM & © 2020 Dr. Seuss Enterprises, L.P. All rights reserved. Rocky and Bullwinkle and Friends TM & © Ward Productions, Inc. Popeye © 2020 King Features Syndicate, Inc. TM Hearst Holdings, Inc. Jurassic Park River Adventure, Camp Jurassic TM Universal Studios/Amblin. Hollywood Drive-In Golf and associated logos are trademarks of Adventure Golf Design & Development, Inc. Bubba Gump Shrimp Co. TM & © 2020 Par. Pic. Jimmy Buffett’s ® Margaritaville ® Jimmy Buffett. The Cowfish and all related logos TM The Cowfish Sushi Burger Bar, LLC. All rights reserved. Pat O’Brien’s, Hurricane Glass logo, Have Fun and Iron Grill Design ® Pat O’Brien’s Bar, Inc. © 2020 Pat O’Brien’s Bar, Inc. All rights reserved. Emeril’s ® Emeril Lagasse. TM & © 2020 NBCUniversal Media, LLC. All rights reserved. AMC © 2020. IMAX® is a registered trademark of IMAX® Corporation. © 2020 BMP. Hard Rock Hotel, Hard Rock Café, Hard Rock Live ® Hard Rock Cafe International (USA), Inc. Aventura Hotel TM & © 2020 UCF Hotel Venture IV. All rights reserved. Cabana Bay Beach Resort TM & © 2020 UCF Hotel Venture II. All rights reserved. Portofino Bay Hotel and Royal Pacific Resort TM & © 2020 UCF Hotel Venture. All rights reserved. Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. © 2020 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All Rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.
  • Face masks must be worn at all times on Universal Orlando property. Temperature checks will be carried out prior to entry
  • Most travellers can participate
  • This tour/activity will have a maximum of 9 travellers
Inclusions
  • All rides and attractions
  • Hogwarts Express (only included with the purchase of a Park to Park Ticket)
  • 6.5% Florida Sales Tax
  • Entry/Admission - Universal Studios Florida
  • Entry/Admission - Universal's Islands of Adventure
  • Entry/Admission - Universal's Volcano Bay
  • Entry/Admission - The Wizarding World of Harry Potter
Exclusions
  • Parking fees
  • Food and drinks
  • Sideshow games
  • Movie tickets for AMC® Universal Cineplex 20 with IMAX
  • Universal CityWalk Party Pass - all-club access to select live entertainment at Universal CityWalk (For 1-day ticket)
  • Admission to Hollywood Drive-In Golf
  • Separately ticketed concerts and special events
Departure details
  • Universal Orlando Resort, 6000 Universal Blvd, Orlando, FL 32819, USA
Duration
8h
Return details
  • Returns to original departure point
Additional information
  • All shows accommodate guests with disabilities. The outdoor-stage shows have reserved areas clearly marked by signs displaying the International Symbol of Accessibility
  • Infants under the age of 3 (0 to 2 years and 11 months) do not require a ticket
  • Please Note: You may be asked for proof of residency when exchanging your voucher. Tickets are only valid on selected date of travel.
  • Please note: Your ticket is a FLEX ticket and can be used on any date
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Surfaces are wheelchair accessible
  • No heart problems or other serious medical conditions
  • Some rides or attractions may not be suitable for travelers who are pregnant, have back problems or have any heart of other serioud medical conditions.
  • HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18) © 2020 MARVEL. Fear Factor TM & © 2020 Endemol Netherlands B.V. Men In Black & Alien Attack: TM & © 2020 Columbia Pictures Industries, Inc. All rights reserved. Curious George ®, created by Margret and H.A. Rey, is copyrighted and trademarked by Houghton Mifflin Harcourt Publishing Company and used under license. Licensed by Universal Studios Licensing, Inc. All rights reserved. Woody Woodpecker’s Nuthouse Coaster TM Walter Lantz. © 2020 Lyons Partnership, L.P. The Barney name and character, related characters and the overlapping dino spots and Barney and star logos are trademarks of Lyons Partnership, L.P. Reg. U.S. Pat. & Tm. Off. and other countries. THE SIMPSONS RIDE TM Twentieth Century Fox Film Corporation. The Simpsons TM & © 2020 Twentieth Century Fox Film Corporation. All rights reserved. Shrek 4-D © 2020 DreamWorks Animation LLC. All rights reserved. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2020 Hasbro. All Rights Reserved. © 2020 DreamWorks LLC. and Paramount Pictures Corporation. All Rights Reserved. Dr. Seuss properties TM & © 2020 Dr. Seuss Enterprises, L.P. All rights reserved. Rocky and Bullwinkle and Friends TM & © Ward Productions, Inc. Popeye © 2020 King Features Syndicate, Inc. TM Hearst Holdings, Inc. Jurassic Park River Adventure, Camp Jurassic TM Universal Studios/Amblin. Hollywood Drive-In Golf and associated logos are trademarks of Adventure Golf Design & Development, Inc. Bubba Gump Shrimp Co. TM & © 2020 Par. Pic. Jimmy Buffett’s ® Margaritaville ® Jimmy Buffett. The Cowfish and all related logos TM The Cowfish Sushi Burger Bar, LLC. All rights reserved. Pat O’Brien’s, Hurricane Glass logo, Have Fun and Iron Grill Design ® Pat O’Brien’s Bar, Inc. © 2020 Pat O’Brien’s Bar, Inc. All rights reserved. Emeril’s ® Emeril Lagasse. TM & © 2020 NBCUniversal Media, LLC. All rights reserved. AMC © 2020. IMAX® is a registered trademark of IMAX® Corporation. © 2020 BMP. Hard Rock Hotel, Hard Rock Café, Hard Rock Live ® Hard Rock Cafe International (USA), Inc. Aventura Hotel TM & © 2020 UCF Hotel Venture IV. All rights reserved. Cabana Bay Beach Resort TM & © 2020 UCF Hotel Venture II. All rights reserved. Portofino Bay Hotel and Royal Pacific Resort TM & © 2020 UCF Hotel Venture. All rights reserved. Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. © 2020 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All Rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.
  • Face masks must be worn at all times on Universal Orlando property. Temperature checks will be carried out prior to entry
  • Most travellers can participate
  • This tour/activity will have a maximum of 9 travellers
Travel safe during COVID-19
What you can expect during your visit
  • Hand sanitiser available to travellers and staff
What you can expect during your visit
  • Hand sanitiser available to travellers and staff
Itinerary
  • You'll start at
    Universal Orlando Resort
    6000 Universal Blvd, Orlando, FL 32819, USA
    See address & details
  • 1
    Universal Orlando Resort
    Stop: 48 hours
    See details
  • 2
    Universal Studios Florida
    Stop: 8 hours - Admission included
    See details
  • 3
    Universal's Islands of Adventure
    Stop: 8 hours - Admission included
    See details
  • 4
    Universal's Volcano Bay
    Stop: 8 hours - Admission included
    See details
  • 5
    The Wizarding World of Harry Potter
    Stop: 8 hours - Admission included
    See details
    Pass by
    Universal CityWalk
  • You'll return to the starting point
+
Popular mentions

3.0
454 reviews
Excellent
158
Very good
68
Average
50
Poor
61
Terrible
117

Inka335
Fair Lawn, NJ77 contributions
Unimpressive
We visited Disney World and then Universal Studios Nov 29 - Dec 2. Everything about Universal was underwhelming. The rides weren't impressive and the handicapped access was insufficient. While we will definitely be back to Disney, Universal definitely isn't worth it.
Written December 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David W
Dallas, TX42 contributions
Fun, but an incredibly very expensive trip
We went on holiday season where the prices were just outrageous (we bought a regular 3 days and express passes). The place was crowded. I have to say while the Express price was incredibly expensive, there is no way we could go through the 2 parks without it. We tried the same ride both with and without the Express to try, and the Express cut the time by 1/4. Even during the busiest time, we never had to wait more than 15 mnts with the Express. We travelled with a 10 years old and tried Shrek, Minions, Spiderman, Transformer on the lighter side. We also tried the Mummy and two Harry Potter Rides (Gringot and Forbidden Journey). All the 3D/4D we tried were impressive. It’s like watching a 3D movies with us in it. I have to say our highlight was the Jason Bourne show. What a technical marvel! I wished Broadway shows would adapt the technology one day. It was an immersive combination of a long giant high definition screens combined with on set settings that looks very real. It’s hard to describe it, but it was a new experience for us. As for the food, it is expensive and the restaurants inside are not worth visiting unless you are very hungry. If you are hungry, get something from the kiosks around the park or bring your own picnic food. Settings are incredible, especially in Harry Potter worlds both in Adventure Island and Universal Studio. Finally, if you have been to firework in Disney, skip the Night Cinematic Celebration here. It is nothing compared to the fireworks or show in Disney
Written November 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello David, Thank you for your review. While I am sorry to hear there were drawbacks to your visit, I am happy to know it was, overall, a positive experience for you and your family! I have formally documented all your feedback, so it can be shared with the proper leadership teams. I hope you were able to try some of our Holiday food offerings while in the parks, like the Cookie Butter Santa Puff! We hope to see you again, soon. -Tyler
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julie W
usa14 contributions
Great time!
Nov. 2021 • Family
We love to visit Universal and this trip was great!
Pros and favorites:
1. Frozen Butter beer - we definitely prefer the frozen over the regular - much better taste!
2. Gringott’s is our favorite ride at this park! Our second favorite actually might be Race through New York and the Revenge of the Mummy.
3. Better lunch/dinner food and more options than at Islands of Adventure - we specifically liked the jacket potatoes and the tacos.
Cons:
1. The snack foods are not so good - churro tasted days old, Turkey leg and pretzels tasted old as well,

Overall our visit to this park did not disappoint! We will definitely return!!
Written November 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Julie, Thanks for your review. I love to hear all the fun rides you got to enjoy with your family and I have shared your compliments with the proper leadership teams. I hope you also go to experience some of our Holiday offerings, like Universal’s Holiday Parade featuring Macy’s! We hope to see you again, soon. -Tyler
Written November 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jepor
Slidell, LA3 contributions
Too crowded. Terrible!
Nov. 2021 • Family
Hell on Earth. They cram so many people into this place that it is impossible to even do everything. Not worth the money for sure when it’s impossible to do what you are paying for. Would not recommend.
Written November 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, Thank you for your review. I am very sorry to learn of your disappointment with the crowd levels during your recent visit. This time of year is our busiest and our teams work very hard to ensure each Guest can have a truly exceptional visit; I apologize this was not what you experienced. I have formally documented your concerns, so they can be shared with the proper leadership teams. If you would like to provide additional details about your trip, please feel free to contact our Guest Services Team at 407-224-4233 or GuestServices@universalorlando.com. We hope to see you again, soon. -Tyler
Written November 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

WarEagle43
Birmingham, AL4 contributions
Universally walked OUT!
This is my third trip to Universal. At 52 with my 11 year old son! We had 4 day, 2 park tickets and stayed for a week at Surfside. We went to the parks on the Thursday, Friday, Sunday, and Tuesday before Thanksgiving. The ride times were so terribly long that we only had a handful of rides per day. Express passes are too costly and there are only 2 rides that do virtual lines. We wanted to ride Hagrid’s Motorbike on Tuesday but couldn’t even get a virtual appointment. It wouldn’t make appointments beyond 11 am. I assume it was full for the day. Only a couple of rides were less than an hour wait. Most were 2 hours, plus. More rides are needed to remedy this. There is so much space in the parks that is dedicated to dummy storefronts and closed rides and the like that could be used for attractions to more evenly distribute crowds. The only transportation offered to get you from park to park is the Hogwarts train. And that is a VERY LONG WALK from the entrance. There is no transportation within the parks themselves. Each attraction is also far apart. Additionally, there’s only one entrance. That entrance forces you to walk through City Walk to get to either theme park. The entrance line had lines filled with thousands of people. Be prepared to walk several miles each day, especially if you stay in a Universal resort off site. The lines for the resort shuttles were extremely long and the drop off location is currently under construction- much more walking. So, so much walking. I’m in no way handicapped but by day 4, I was seriously considering renting a scooter. Even my rambunctious son was absolutely exhausted (and not in a good way). I elected not to rent the scooter because the people who were on them were visibly frustrated because it was far too crowded to drive them around.
Yes, there are rides we love. With 4 days of tickets, one would think we would be able to ride them all repeatedly. Sadly, there were many things we wanted to do but couldn’t because of the severe lack of crowd control.

The Universal app is cumbersome and impossible to navigate. Needs work.

In all, we enjoyed our trip but will not be back to Universal until it has a serious overhaul.
Written November 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there! Thank you for your review! I am sorry to hear that your visit did not fully meet your expectations due to crowd levels. Please be assured that we have formally documented your feedback, so it may be shared with the appropriate leadership. If you would like to discuss your experience further, please reach out to our Guest Services Team at 407-224-4233 or GuestServices@universalorlando.com. We hope to see you again in the future! - Victoria
Written November 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

hiscoe660
Chesterfield, UK4 contributions
Lack of transparency.
Nov. 2021 • Couples
I believe that universal studios needs to be more transparent when it comes to its charges especially around locker rental. Customer already pay a substantial amount of cash for tickets to enter the park. With most people having a very strict budget additional charge costs like locker rental towel rental should be highly transparent and available on the parks web page...
Written November 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there! Thank you for your review! The standard-sized lockers for small loose articles are free while you ride. Larger lockers for oversized items can be rented for an additional fee. I apologize if this information was not properly presented to you. Please be assured that your feedback has been formally documented and will be reviewed by the proper leadership teams. If you have any additional feedback about your visit, please contact our Guest Services Team at 407-224-4233 or GuestServices@universalorlando.com. We hope to hear from you! - Victoria
Written November 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Adam C
Middlesex, NJ10 contributions
Amazing Park
My family and I vacationed here from 10/31/21-11/6/21 and we stayed at the Portofino Bay resort. I already reviewed that on their specific tripadvisor page so I’m not going to discuss it here (great hotel). What I will discuss is how my expectations for the park were greatly exceeded. I haven’t been here for many years. My last time was in 2008 and the time before that was in 2003. We usually made it a day trip coming from a Disney resort. In fact, my family and I typically went to Disney and stay at their resorts because that’s where my parents took me when I was a kid. I went to Disney in 2008, 2010, 2011 and 2019 with my wife and kids. I decided this year to come here because quite frankly Disney has gotten really crazy with their pricing while taking away many of the perks. I’m really happy we did come because as I mentioned above, the park was way better than I expected. The attractions here for the most part are top notch. Classic attractions that I remember from last time I was here, such as, MIB: Alien Attack and ET are still phenomenal and really hold up well. The Mummy is also great, however I must admit I did enjoy Kongfrontation more and wished they built a new building for The Mummy and kept Kongfrontation. I realize this change happened almost 20 years ago but that ride was amazing. Rides that we experienced for the first time which we really enjoyed were Transformers 3D, Race through New York, Despicable Me and especially Escape from Gringotts. All are amazing and we went on multiple times thanks to our express passes we got for staying at the Portofino. I miss the Terminator 2: 3D stunt show but I understand why it’s not there anymore and I agree it’s finally time to replace Shrek 4d which I hear they are doing in a few months. One giant misstep is they took out the “Disaster” ride (previously Earthquake) and replaced it with the abysmal and awful Fast and Furious ride. Worst “ride” in either of the two parks. One other minor complaint is I wish they would let you video record using a camera with no external lighting on their attractions. They are very strict regarding that and will not let you do it. I’m not even talking about on a ride like Rip Ride Rocket roller coaster. Attractions like MIB: Alien Attack I would have liked to record my kids shooting the aliens but they make you put everything in lockers prior. I have to make the comparison but Disney let’s you record on just about all of their attractions such as Buzz Lightyear Space Ranger Spin which is very similar to this. I can’t comment too much on the restaurants because we ate dinner at City Walk both nights we went to this park. We had lunch one of the days at Mels Drive-In and it was completely overpriced but to be expected. I understand it’s in a theme park. In the end and overall we all had an amazing time. So much so that we already booked a trip next year ( Royal Pacific Resort). Can’t wait!
Written November 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Adam, Thank you for taking the time to leave this review! I'm happy to hear that you had such a wonderful visit, and that our Express Pass helped you make the most of your visit. In addition to our thrilling attractions, I hope you were able to check out some of our entertainment offerings as well! I cannot recommend Universal Orlando's Horror Makeup Show enough! We really appreciate you reaching out, and we can't wait to see you again soon! Samantha
Written November 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Joseph C
Jenks, OK42 contributions
New rollercoasters, wow!!!
All I need to say is the Hagrid rollercoaster and Velociraptor rollercoaster are MAJOR upgrades to Universal’s repertoire. Go and enjoy.
Written November 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, Thank you for your review. I love to hear how much fun you had on these new attractions as our Teams worked exceptionally hard to ensure a thrilling adventure for you; I have documented your feedback to be shared with the proper leadership teams. I recommend also experiencing The Incredible Hulk Coaster, it's a classic! We hope to see you again, soon. -Tyler
Written November 18, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jesse
1 contribution
Always someone elses fault.
Nov. 2021
They are not a good company. We booked throught them and they used Alaska Air line which are also terrible. They Told us to be at the airport when leaving at 8am - flight at 11am - The plane they book us on never exisited and we have to wait with a two kids one with special needs for 9 hours. then the airport sat us away from our kids on the plane which im sure is not right. we had a 5 hr drive to get home when the plane finally landed and we all were up for 22hr just to get home. Family abuse. not including they screwed up on our tickets, ride where broken, power issues. Food was greasy and bad. park smelled like sewage. Crew was unhappy and not friendly. Customer care line isnt worth calling they just blamed every one else and everyone else blamed them. if you really want to have a good family fun go to califoria spend one day max at the park then hit up lego land disneyland, zoo - sliver wood in idaho six flags wolf lodge in oregon, hell got fish on flat head lake in montana. do not spend your money.... your hard earned money here. there better places. Just one little review but i spend alot of time in theme parks and with family and I would have to say youll be happier to visit other places. this is a exsample of a company getting to big and has no emotional feel any more. Even one employee i got stuck with on a broken down hog wart train said it was a better place 15 years ago. This says it all coming form one of them.
Written November 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, Thank you for your review. I am terribly sorry to learn of the troubles you and your family encountered during your vacation and I truly apologize as this is never our intention or how we want our Guests to feel. I sincerely apologize for the waits and frustrations you all dealt with and have formally documented all your feedback, so it can be shared with the proper leadership teams. We would love to discuss this further with you, at your convenience, please feel free to contact our Guest Services Team at 407-224-4233 or GuestServices@universalorlando.com. We hope to see hear from you, soon. -Tyler
Written November 18, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mjgipper
Houston, TX51 contributions
Great rides, operationally challenged.
The rides are awesome, but these guys are operationally challenged. Veteran’s Day, every kid in Florida is out of school, and all of Harry Potter World in Islands of Adventure is closed without prior notice until mid-day. Early park entrance and express passes pretty useless at that point.

Other rides were periodically unavailable throughout the day, food lines quite long. Feels like Universal wasn’t staffed/prepared for the holiday.
Written November 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there, Thank you for taking the time to leave this review. I'm sorry to hear of the experience you described. Our attractions do feature state-of-the-art technology which can occasionally result in ride downtimes that cannot always be diagnosed and repaired immediately. In those rare instances, we devote all of our resources to restoring them back to operational status as soon as safely possible. Additionally, I'm sorry to hear our food wait times did not meet your expectations. It is truly never our intention to inconvenience our Guests in any way, so I sincerely apologize for this experience. I have documented your feedback and concerns so that they can be shared with the proper Leadership Teams. However, if you would like to provide further feedback, please feel free to reach out to our Guest Services Team at 407-224-4233 or via email at GuestServices@UniversalOrlando.com. We hope to hear from you soon. Alex
Written November 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 430
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Universal Studios Florida
Joe B
Joe B
00
Great theming
Fun park which excellent theming, solid staff and events and decent food. Harry Potter, Bourne Experience and kid
Sandra S
Sandra S
00
Better than Disney
No lines. Great food choices. No need for front of the line passes.longest line was Harry Potter. Very friendly ca
Dawnpoling_6
Dawnpoling_6
00
Not good
We came the day after Thanksgiving. It was very hard to get around due to the crowd. We waited in one line over 2
Y8716XHjosephm
Y8716XHjosephm
00
Universal Studios/Islands of Adventure
All the money we spent to enjoy the day doing the 2 park pass we waited well over an hour to be on a ride for less
Dragonfly8
Dragonfly8
00
Mediocre Studios
So this was our first trip to Universal studios since it originally opened decades ago. First impressions were it i
lifeinink
lifeinink
00
You literally can’t be sad here!
My first time ever being at Universal and we had so much fun. Parking is a dream - they have it together! Everyone
Marie D
Marie D
00
We had a blast!
We had a blast! There were lines but not too long. There were plenty of places to eat with a variety of restaurants
Cspence999
Cspence999
00
VIP group tour. Do it!
VIP group tour was awesome. Breakfast and lunch buffets we're great with some of the best service we experienced in
Hitchcock_0808
Hitchcock_0808
00
Great park
The Islands of Adventure side has a little better selection of attractions, particularly for thrill ride and roller
Leonardo_11011953
Leonardo_11011953
00
Amazing experience
Everything was amazing. We had so much fun in both parks, amazing experience. Mia María from guest service helped u
605glendir
605glendir
00
The trans Brake down
when I went to universal studios and when I went there the transformer ride broke down and none of the employees we
EasyPeasy7
EasyPeasy7
00
Don't Book a Package
Universal is a great park but I had to call Customer Service after our trip and their Customer Service staff were i
Rwslack925
Rwslack925
00
Universal Fat Shaming
Just came back from Universal and wanted to echo the recent review by RoryA82. As a larger person, I was consistent
heathersA4022EU
heathersA4022EU
00
Still Epic as Always
Universal has done a fantastic job with the reopening after the shut down. It is clean and safe. The precautions ar
Lisa P
Lisa P
00
Lot's of fun
We loved it. Dr. Seuss, the avengers and more. The food was good. It was crowded but expect that. The parking wa
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