Tours and Tickets

9/11 Memorial Museum Admission Ticket, New York City

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9/11 Memorial Museum Admission Ticket

COVID-19 update: See the added health and safety measures this experience is taking.Read more
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2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Contactless payment for gratuities and add-ons
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
  • Temperature checks for tour participants upon arrival
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Updated 20-09-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from 9/11 Memorial Museum Admission Ticket
The Museum will open offering visitors a one-way experience, which has been recommended by government guidelines for museums. Visitors will also have the option to visit the Museum’s Historical Exhibition. Audio guides and guided tours will be unavailable during the initial reopening period.
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Updated 20-09-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
One of the most transformative moments in New York City's history occurred with the September 11, 2001 terrorist attacks on the World Trade Center. Uncover the history of these tragic events with a visit to the 9/11 Memorial Museum. With your ticket, enjoy a self-guided tour, and take as much time as you need exploring the sight. Highlights include the carefully curated artifacts, personal accounts, and memorial exhibit honoring those that lost their lives.
  • Start
    See Important Information for details
  • 1
    The National 9/11 Memorial & Museum
    Stop: 2 hours - Admission included
    See details
  • 2
    World Trade Center Memorial Foundation
    Stop: 60 minutes - Admission included
    See details
  • Learn about September 11, 2001, with admission to the 9/11 Memorial Museum
  • Take the time to explore at your own pace—there's no rush to exit the museum
Important Information
  • Timed Admission Ticket
  • Entry/Admission - The National 9/11 Memorial & Museum
  • Entry/Admission - World Trade Center Memorial Foundation
  • Guaranteed to skip the lines
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Children ages 6 and under are free
  • Direct entry on your mobile device is available
  • Ticket is for a specific date and time of entry
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveller rating
  • 1,493
  • 179
  • 39
  • 8
  • 23
Traveller type
Time of year
Popular mentions
xtremernmom wrote a review Jan. 2021
Clovis, California146 contributions64 helpful votes
The 911 museum was an emotional experience and well worth the time to go through the museum. Very easy to buy the tickets ahead of time and walk through the appointed time. They did an excellent job of preventing people with temperatures from entering the building.
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Date of experience: December 2020
The Travelling Aussie wrote a review Dec. 2020
London, United Kingdom35 contributions7 helpful votes
This place was fantastic and really shows and explains the terror that all faced on that day of those cowards and the disgraceful act on humanity.
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Date of experience: January 2020
GAB711 wrote a review Nov. 2020
Pennsylvania28 contributions31 helpful votes
I visited the Museum on Halloween 2020. This was my second time visiting. We had timed tickets due to Covid and it was such a nice experience. I was able to see things I hadn't in 2018 due to it not being over crowded. Still an emotional experience and both time there, my eyes
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Date of experience: October 2020
wasmith59 wrote a review Oct. 2020
Collierville, Tennessee685 contributions107 helpful votes
Extremely well done. Moving stories told of those who survived and those who lost their lives. The heroism shown that day is in broad display.
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Date of experience: February 2020
2 Helpful votes
PopeyeD wrote a review Oct. 2020
Rockaway Park, New York289 contributions44 helpful votes
Visited the 9/11 Museum and Memorial for the first time just after the 19th anniversary of the attacks. I felt it was time for my teenage kids to fully learn and see what happened on that terrible day, as well as the heroism, acts of kindness, and patriotism that existed in the
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: The National 9/11 Memorial & Museum
Just do it
Just do it. Block off at least 2 and a half hours. Bring tissues. God Bless America. There are certain sections tha
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If you are even remotely considering going - GO! Just an AMAZING display of history and attention to detail! Easi
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Simply awesome
Well done with reverence and respect. First class. Tastefully done. I will be back to see it again and again.
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It is an emotional experience that everyone should visit this museum
Many emotions felt during our visit to the museum. It is located underground, so much information. The "Survivor
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Emotional and powerful
This is a must-see when visiting the City. It's very important to remember this horrific event and to remember the
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Touching visit
Definitely somewhere everyone needs to see at least once. Very touching and emotional. Sensitively done and very
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Worth the visit
As a teacher, I found the presentation excellent. I could easily see bringing students here for a field trip. This
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Robyn W
Well worth a visit
Very good museum with masses of information about the tragedy. It is very well done and a good tribute to those tha
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Must visit when in NewYork
We visited not realizing how moving it is. A must visit for all...Never Forget Had out teenage boys visit with u
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Heartbreaking and Breathtaking at the same time
This is another must-see when in the City. It will give you a feeling of Nostalgia and absolutely worth the trip!
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Never forget... heartbreaking
This broke me... I sat down and cried, it is really moving, be ready to feel a naught in your throat. It is hard to
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Frankie S
Well worth a visit
Well worth a visit. A real eye opener and the museum was bigger than I thought it was going to be too.
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Worth it
Sad but worthwhile. It's very important to remember this horrific event and to remember the men and women who died
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Incredibly Sad, but Powerful
This museum and memorial were at the top of my list of things I wanted to do while in the city. The memorial is a s
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Pay tribute to 9/11 victims
As we look at the beautiful 9/11 memorial, it was hard to believed such tragic happened right there. It was definit
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Key Details
  • Duration: 2h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English
Why Book on Tripadvisor?
  • Reserve Now & Pay Later
  • Free Cancellation up to 24 hours in advance
  • Low Price Guarantee
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